Pestana Palace Hotel, Lisbon
Reviews - Pestana Palace Hotel
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Mature Couple
Read 397 additional reviews of Pestana Palace Hotel at TripAdvisor.
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Historical Traveller Reviews of Pestana Palace Hotel
Perfect - Exceptional - World Classfrom CaptainJames
Fabulous hotelfrom rsmithdds
If you want a tour of Sintra, Fatima etc, we can vouch for the Tours for You tours. Our van was new and the guide spoke excellent English, had a college degree and was delightful.
Totally splendidfrom A TripAdvisor Member
bad and old roomsfrom A TripAdvisor Member
I stay this summer in the pestana of lisboa and i had a very big decepcion with the rooms.They are old, little and the bathroom too.The rest of the hotel is very good, but i think that the rooms are for a three stars hotel.
Amazing Place to Stayfrom A TripAdvisor Member
To be honest I really dont know where to start. The staff are SOOOO friendly and helpful. We had emailed them several times about what sort of room we wanted, and when we arrived a wonderful man called Andre said he had chosen a room for us and it was wonderful - if you can, ask for a room with a balcony. They are on the ground floor but raised up slightly - so private.
We were given VIP treatment when we got there - they sprinkled rose pettles on our bed, a bottle of champage and fresh cherrys - a wonderful surprise to start the honeymoon.
The hotel is just amazing - every room in the main part of the hotel is spectacular! The gardens are lovely to stroll through. Have lunch in the little restaurant just up from the pool! The only slight disppointment was the size of the swimming pool and on a hot day (especiallly the weekend) it can get very busy!
The main restaurant in the hotel is something that cannot be missed! Food was out of this world and well worth the money. And the service was to die for!
The hotel is just out of the centre in a nice area, but taxis are quite cheap and the trams are great! Be careful that the tram just outside the hotel does finish at 7.30 pm, so if you go out in the evening plan for a taxi!
The staff are also very helpful with directions and booking a car etc.
Also if you want a wonderful night ask about the Fado night in the Lapa area - Full to the brim and wonderful. Music was so wonderful and expressive - we dont speak any portugese but you coul tell the emotion through the singing. We had a lovely couple sitting next to us who translated for us in the end.
A Peaceful Oasisfrom Beecat
With regard to the hotel, it is spectacularly charming--it is indeed a restored palace with beautiful gardens, an indoor spill pool that is deep blue, very clean, no cholrine spell, a small spa, and peace beyond ones wildest dreams in frenetic Lisbon. There is a lovely outdoor pool also. The staff could not be more accommodating. Most are bilingual. There are fresh chocolate truffles and Port wine at the front desk for the taking, free internet, excellent business services, fruit in the spa, and help finding anything you may wish, at reasonable costs. The rooms are pleasant and, unless you stay in the main palace itself, you will not have a palatial room All rooms are nicely appointed tho. I travel a great deal. I would easily travel "across the pond" again just to stay here and visit Sintra and other more rural points nearby--also the pristine beaches above Cascais. The Pestana is very convenient using inexpensive taxis--incidentally, the taxi drivers are wonderfiul--albeit most have a killer driving instinct. Most speak some english (American) and are pleasant. One told us the tip was too large and gave us some Euros back!
So staying at the Penstana Palace does not put you out of reach of the main city at all. It is just plain lovely and flawless with regard to service. Of the large city hotels in which I have stayed, I would rate this as one of the top 3...I felt so rested and cared for so well. (be prepared for board-hard beds tho--that's the wayof the Portuguese everywhere). The restaurant is very Portuguese and quite expensive, albeit beautiful. I do not think you could go wrong here, unless you were robbed in transit.
A Real Palacefrom TravelLovinMan
Superb value for a 5-star hotelfrom yendesk
This was just incredible value.
We were very impressed by the efficiency and courtesy of the staff. We arrived at 12 noon, but there was an upgraded garden view room ready for us. We were also given a room to shower and change in at 3.30pm on the day we left, which meant that we were able to enjoy a pretty full three days in Lisbon.
We didn't make full use of the half board as we ate out one evening, but our dinner at the Valle Flor restaurant made the package an even better bargain.
Lisbon is a great short break destination, and I wouldn't hesitate to stay at the Pestana palace again.
Not a 5-star service, to say the leastfrom A TripAdvisor Member
The surroundings are not very recommendable either. My husband has been robbed just outside the hotel. I would not recommend this hotel to anyone...
A great place to stayfrom Paddy10
Top Local Tips for Lisbon
Bairro Alto The restaurants are all quite similar, offering traditional 'Fado' music while you dine. This may sound very touristy and attractive, but the music is quite sad...even a bit depressing!! Dinner is served in between each performance of 3 songs, following which the artist tries to sell copies of his/her CD. If you treat it as a cultural experience, it is fine....just don't expect to be jumping out of your seat with excitement!!
National Tile Museum/ Museu Nacional do Azulejo Go see the national tile museum! It is stunningly beautiful. The painted of tiles is a traditional portugese craft, which they certainly turned into an art form. The museum shows various types of tiles, tile paintings, rooms decorated with tiles and modern art works which use tiles. It is located in an old convent, which includes a large church, which is also quite stunning. The museum also has a very nice cafe, which is worth visiting. The location is a bit off site, so either you go for a fairly long walk (which we did), take a bus or a taxi.
Go for the 5stars locations in the city center... ...try to bookthe York House in the city center. It is close to hip places, not really expensive and impressive nice.
Other names for Pestana Palace Hotel
- pestana palace lisbon
- hotel pestana palace
- Address: 54 Rua Jau - Lisbon - 1300 314 - Portugal
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