Riu Palace Algarve Hotel

, Albufeira, Portugal
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Riu Palace Algarve Hotel

, Albufeira

Rooms: 349

Quinta do Milharo - Albufeira - 08200 - Portugal | 351289 598 900
479 Traveller

Reviews - Riu Palace Algarve Hotel

Historical Traveller Reviews of Riu Palace Algarve Hotel

Great Christmas Holiday

from Suddy
We have just returned from spending Christmas at the Riu Place Algarve, and I cannot recommend it more highly.
Our trip was planned through Thomson, and their local rep., Mark was very helpfull throughout. Despite there being no flights from Scotland, the Manchester departure caused little inconvenience. Flights were all on time, or as near as makes no difference despite the fog in the south.
On arrival at Faro, our Mercedes taxi was waiting and the driver gave us an excellent commentary on the way to Olhos D'Agua. The hotel, though still very new, was excellent, with all as we expected, having lived at the Riu Palace in Maderia last year. We took the trip "behind the scenes" and any hotel which can offer such a view of their working area deserves high praise indeed. The entertainment all week was just to our liking and the staff excelled themselves during the serving of the Christmas Gala Dinner.
Highly recommended and no complaints whatsoever.

Good tourist hotel

from MrTUk
A newish hotel with grand lobby. The rooms aren't quite so plush - nearer to 3 star finishings, but acceptable.
The main feature of this hotel is its staff - I've never found such excellent service (much better than many 5 star hotels): began with a pleasant welcome and champagne, every single staff member throughout our staff seemed happy and was always smiling - can't praise them enough for friendlyness, efficiency and helpfulness. The hotel was very busy (full - mostly with Germans) when we stayed but the staff coped well.
Food is buffet style - not the highest quality but loads of it and a huge range of choices, inc plenty for vegetarians.
The big let down was the indoor pool: we chose the hotel as it advertised an indoor heated pool but in fact it was only barely heated and actually we found it far too cold to use at all. It was also packed with rowdy children. The sauna/steam rooms were small and filled with naked Germans (who totally ignored the 'dress appropriately' signs). Staff did nothing to reprimand the children or the germans! Worst of all was the lack of changing room - all that was provided was a wet shower/toilet - it amazed me that a new hotel with a supposed spa would be built and no thought given to providing a basic changing area with even a simple bench to sit on or place your clothes.
There is a huge hotel being built behind and another to the side so the surrounding area is one huge building site - the building noise didn't affect us as we paid extra for a seaview room but it would be horribly if you had an inland view room.
The hotel is on a cliff top and all fenced in - there's no way out via the fence - so it's a long walk to the beach: you really need a car.

Excellent Hotel

from Tricia_Addlestone
We have just returned from a four day break at the Riu Algarve Palace. Originally we had booked to stay at the Riu Falesia which is next door but the Palace then had a special promotion so we changed and we were so pleased we did.

I honestly don't know where to begin as absolutely everything about this hotel is excellent. The staff are so attentive, polite, professional and every single member of staff we met gave 110%. I couldn't single out one individual - they all excelled.

On arrival, our room was ready (we arrived early) we were given a lovely glass of Cava and asked if we needed help with our luggage. The receptionist took time to explain the facilities of the hotel.

Our room was on the first floor and had a wonderful sea view. The rooms are of the highest standard and very comfortable. We had a huge bed and everything was spotless.

The food in the restaurant was excellent and the service was better than any hotel I've stayed in before. If you wish you can help yourself to all your food at dinner but you can have one course as waiter service. Its your choice. There were two sittings one at 6pm the other at 8pm. We were on the later sitting, but were asked if we were happy with this as we could have changed. We were given a table for the enitre stay and again were asked if we were happy with the table or would we like to move somewhere else. The food presentation was so good and the choice was plentiful. Breakfast was equally as good with an excellent choice of cold buffet, hot food, cereal, fruit, yoghurt - everything you could wish for.

There was entertainment every evening we were there. It wasn't particularly to my taste but other people seemed to enjoy it and it was definitely much better than a lot of hotels I've stayed in.

There is some building work in progress opposite the hotel but it didn't affect us in any way.

I would recommend this hotel to anyone wanted an excellent quality hotel with good service and good food.

I would definitely go back again.

very peaceful

from ktduomo
Stayed for 9 nights during October as a husband and wife couple. Our second time in the algarve, first stay was at Sheraton Algarve. Hotel as lovely as the Sheraton and of course Riu usually wins hands down where we are concerned! Value much better than the Sheraton although the only disadvantage this hotel has is that it does not have direct access to the beach and this is about a fiftenn minute walk involving lots of steps- walk not at all suitable for those with young children and for those with mobility problems (the Sheraton has a lift down)(although like all Riu hotels the hotel is adapted very well for those with mobility needs) - the nearby Riu apartments are better for those with young children who want direct access to the beach. Hotel and room lovely. Food provided in lunchtime snack pool restraurant and evening a la carte was just excellent. Service in main dining room very good. However, although the food in the restraurant was ok it did not impress us as much as other Rius have done (even non palace resorts in Spain). The food at the Sheraton Algarve had similar problems, so we wonder if it is a local issue. However this hotel provides a wonderful relaxing break with sea views and excellent service and we will certainly return.

– Could not fault anything

from Welshtraveller111
Stayed in this hotel for one week in June 2006. As this is a relatively new hotel everything is clean, crisp and modern. The reception area has a small water feature, marble floors with plants and comfortable chairs. The ceiling between the reception and the restaurant lights up at night and is very impressive. The cleanliness of all aspects of the hotel is excellent. Paid an extra supplement for the sea view rooms and was not disappointed. Stunning beach on a backdrop of red and white cliffs. What a view!! The hotel also delivered a complementary fruit basket to the room on the second day, which contained the usual standard fruit, cherries and nectarines, sealed with a big bow. This was a nice touch and was unexpected. The food in the hotel is excellent, wide range of choice to suit a variety of tastes. Every guest had the option of a waiter service main course. There is also a separate A la Carte Restaurant and all guests are entitled to a weekly A la Carte dinner. We declined both options and ate from the self-service buffet. In my opinion the quality of the buffet food is closer to a 5 star than a 4. The 100% food score in a major Tour Operator brochure says it all! Some guests did not like the fact that dinner is served in two sittings, but this was not a problem for us. All of the staff members were friendly and helpful. Reception staff was particularly good. The pool area was very pleasant and we had no problems finding a sun bed even in 2pm in the afternoon. This was probably because the hotel was not full and on occasions seemed very quiet. Even though the hotel was excellent and I could not fault any aspect of the accommodation, I agree with the previous review which states, that the resort of Olhos D’Agua does contain several shabby run down bars and restaurants. The resort itself is very quiet and only contains a handful of bars / restaurants and the odd supermarket. The RIU chain is also building a new hotel across the road from the RIU Palace Algarve but this did not effect our overall enjoyment of the holiday. Like the majority of beaches in the Algarve, the beach is stunning but there are 100+ steps down to the beach, so if you have a mobility issues this could be a potential problem. In order to access the beach you will have to walk through the nearby Riu Falesia hotel which is next store. (This is nothing like the standard of accommodation in the RIU Palace). If you want to venture out of the resort there is a bus service from Olhos d’ Agua to nearby Albufeira or Vilamoura. Vilamoura is worth a visit but Albufeira is very busy, noisy and commercialised. When I visited this hotel in Summer 2006, the hotel was featured in the A la Carte brochure of a major tour operation. As this hotel now features in the Platinum programme from Summer 2007 onwards I’m sure that that the other Platinum hotels will have strong competition. The consumer should benefit from ‘Platinum’ prices as the ‘A la Carte’ prices were very expensive considering the fact that you can book direct with the hotel and make a saving.

A good 4 star hotel

from ErikMorrens
The hotel was nice,the view from the swimmingpool,and from our room was really beautifull.The ocean and the beach,with the cliffs ,very beauifull!!
The hotel offers an indoor and outdoor swimmingpool with good sizes,and a garden to relax.
The sauna was to small,the jaccuzi is also indoors.
The restaurant is not to noisy,and the food is excellent.The only thing we didn't like that much is that you have to choose an exact hour for diner.There is the possibility of 18.30 or 21.00 hours.The drinks in the hotel,the snacks and the wine are low priced,and the service is always with a smile.
The rooms are big and also the bathroom is big and everything very clean.
The hotel is a good 4 star hotel!!!!
In the nearby surrounding there is not that much to do for evening and night entertainment,but for people looking for a relaxing holiday,it's a good place to be.
Don't forget to visit other parts of the Algarve with a rental car,there are beautifuul places to visit!!!!!

Riu as always First Class!!!!

from CarolynandColin
Just come back from the Riu Palace in Olhos D Aqua.

Wonderful hotel -staff excellent cant do enough for you.
Food first class and loads of it to cater for all tastes.
Any minor problems were dealt with straight away.
This is a new hotel and of course the cleanliness is brilliant.

But................ Riu what on earth are you doing placing hotels in this scruffy village.
Outside the hotel it is a different world. Shabby run down bars and resturants. One supermarket which was about 400metres away was Ok but the small shops in the village - well - nothing you can really say about them.
this was the only aspect that spoilt the holiday - wouldn't go back to this one but can't fault the hotel in anyway. So if you like a hotel based holiday and yes you can get sunbeds any time of the day without having to rush and save them.
Also there is a huge German presence in the hotel but they were all absolutely fine

On summing up great hotel as always with RIU - surrounding area very poor.

Wonderful Hotel

from MacLeods
We have stayed in quite a few Riu Palace hotels and were delighted with our recent visit to this one. The staff were extremely helpful and went out of there way to speak to you. The food was excellent with plenty of choice to suit everyone.
The swimming pool was very nice as was the indoor pool, sauna, steam room etc. Bedrooms large and spacious.
It takes 10 minutes to walk down to the beach (steps in the neighbouring Riu hotel). Beach is lovely.
A new Riu hotel is being built behind the Palace hotel but we experienced no disruption at all.
We hope to return to this hotel next year.

ll be back.

from GILLChesterfield
We stayed here for 11 nights from the 25th June and as frequent Riu clients we were looking forward to our holiday. First of all I will clarify that this holtel is not in the very commercial town of Albufeira but Olhos de agua, a smaller town on the outskirts.
Upon arival we found the lobby area clean and pristine as all Riu's are but not as spacious as others we have visited. The staff were very friendly with good english (and also very hepfull and knowledgeable re places to visit) and after a speedy check in with a glass of bubbly we went to our fabulous sea view room. We had room 3089 and it must have had one of the best views in the hotel, almost panoramic. There was friut and wine in the room wich was clean and comfortable with a mini bar, the bathroom had a nice long bath with a good shower and a hair drier.
The first night you arive they book you into the the resturaunt by the pool, they call it the 'a la carte' but that to be honest is not quite true. The choice was chicken or fish and I believe it is the hotels way of sorting out where they are going to seat you in the main buffet for the rest of your stay without the usual bottle neck when new guests come to eat the first night. We chose to eat at the 8.30 sitting and when we came to dinner the next night we found the table plan a little cramped to what we have found before. The only tables with any space around them were either at the edge of the room or at the edge of the buffet, the others were grouped into lines of four almost touching. We were seated on one of the four together, there was only inches between us and the couples next us and we felt inable to speak to eachother about anything but the weather as anything said would be overheard. This may not be a problem for everyone but for us our evening meal is an occasion where like to enjoy eachothers company and maybe whisper the odd sweet nothing ! Instead of putting up with it like many of us do we had a quiet word in the head waiters ear at the end of service who without a problem let us choose any of the other free tables and we managed to get one of the ones on the side of the room, much more private. Our dining for the rest of the holiday was without fault, the food is always good at Riu's but this was very good, even on the odd night where the menu didn't look too inspiring there was always something we found and enjoyed. The wine list is varied but if you like an agreeable red try the Cabernet sauvignion on the list attatched to the front of the menu at about 21 euros. We found the dining description in the Thomson brochure misleading, it said the main course was waiter service which made us think this was the only option but that is not the case, there is a full main course choice on the buffet but they also do an option that they will serve you at your table. The one big surprise of the cuisine was the most fantastic blue cheese we have tasted, they did not have it on the buffet every night but once tasted we were hooked and our lovely waitress Vanda got us our fix from the kitchen when ever we asked !
The evening entertainment is a bit on the slow side, residant duo and the odd dance troop but that was not a big problem to us, we were not expecting Las Vegas.
The pool area was very clean with plenty of beds and free mattresses, the grounds were not as big as other Riu's we have been to but as I feel the hotel was not full there was not a problem re finding your own bit of space.
On the whole, if you are looking for safe bet re quality and somewhere to chill out for a while then this is well worth a visit. The hotel and staff take the quality of your stay seriously and go out of their way to check you are happy. If you are looking for discos and fun bars then this may not be for you. With the location of some of the best golf courses only a taxi ride away we will be making a return visit to the Riu Palace Algarve .

RUI Palace Algarve

from MalcolmandJudith
We received a good welcome from the reception staff and given a glass of Cava, our room was very nice and spacious and very clean the big disappointment was that there was no dressing table with mirror, I had to sit on the bottom of the bed to do my hair in the mirror at the end of the room (there is a hair dryer situated in the bathroom)

The second night our room was so hot (25 degrees) we complained to reception next day to be told that the AIR CONDITIONING GOES OFF AT 9 pm.

The gardens and pool is kept well maintained, some days there were not enough sun loungers, it was o k if you put your towel and things on the sun bed for a short while, although they had signs up saying management could move items from the sun beds if they were not occupied we did not see this happen.

The dining room has two sittings in the evening 6.30 and 8.30, the food is excellent and plenty of it, the staff are very attentive, but it gets very hot again the air conditioning does not work correctly.

Entertainment was varied and of an acceptable standard.

Our Chambermaid Natalie was superb, the room was always spotless, we had clean towels each day and bed linen changed every other day.

On the whole this hotel was very good, Olhas de Agua is not a nice place the bars and shops are very tatty and look dirty, the fishing port is small, if the bars and few shops would smarten themselves up it would be a lovely resort. There is nothing to do around the area it is a fifteen minute walk to the beach you have to go to the sister hotel the Falesea and walk through, then walk down 135 steps to the beach, it is a lovely clean beach with a beach bar, waiters very rude though, We were disappointed that there was no promenade to walk along, the Hotel is built on top of a cliff with views of the sea,
We could not find a lot wrong with the hotel apart from the poor air conditioning, and being a new hotel everything was clean and new. Would recommend this hotel for just a week.
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Other names for Riu Palace Algarve Hotel

  • riu palace algarve hotel
  • riu palace algarve albufeira
  • riu palace algarve
  • Address: Quinta do Milharo - Albufeira - 08200 - Portugal
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