As a special treat, I booked five nights at the 'five star' Grand Hotel, confirmed through Central Reservations.
On arrival we were checked in, and after swiping the credit card and receiving my room card we were informed that we could only stay four nights. They said that they had never confirmed five nights with CR. But, they also said, not to worry, there may well be a cancellation and if not, we could stay next door at the Hotel Saski at the same price. This was not what we wanted to hear, but mistakes happen, and at the worst, we only had to move next door.
Every day of our stay we asked for an update on our situation. Every day we were told the same. Don't worry, We haven't had a cancellation yet, but we will let you know. On the fourth morning, we still hadn't been told anything. So - bearing in mind we didn't know whether we were still staying or not, we asked for confirmation only to be told that there were no cancellations, there was no room at the hotel next door and......
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