Renaissance Amsterdam Hotel Amsterdam

Rooms whilst upgraded are small with just too much furniture in them and were cold and noisy! We were virtually ignored including a breakfast request and left to struggle with bags on arrival and departure - awful since I am visibly disabled. Staff were not particuarly helpful unless you are rich tipping Americans. We felt most unwelcome and hated our 3 nights there full stop. No 5 star treatment in any way shape or form.

As I have previously stayed in a renaissance hotel in Manchester England. I was aware of the standards to expect and i wasn’t disappointed. It’s a 5 star hotel bit pricey but you get what you pay for staff very helpful room was very clean my only complaint was no tea and coffee in room but there was downstairs its just a personal thing I like. Definitely stay here again. In fact we are hoping to return later on in year situated very close to Centraal station.