Renaissance Amsterdam Hotel

, Amsterdam, Netherlands
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Renaissance Amsterdam Hotel

5 star
Kattengat 1 - Amsterdam - 8346 KH - Netherlands Hotel Website | | (+31) (0)20 621 22 23
821 Traveller

Reviews - Renaissance Amsterdam Hotel

Not a 5 star hotel - Beware!
Submitted by: Dennis in 30/12/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
Rooms whilst upgraded are small with just too much furniture in them and were cold and noisy! We were virtually ignored including a breakfast request and left to struggle with bags on arrival and departure - awful since I am visibly disabled. Staff were not particuarly helpful unless you are rich tipping Americans. We felt most unwelcome and hated our 3 nights there full stop. No 5 star treatment in any way shape or form.
Top class room
Submitted by: Angela in 15/05/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Weekend Breaker
As I have previously stayed in a renaissance hotel in Manchester England. I was aware of the standards to expect and i wasn't disappointed. It's a 5 star hotel bit pricey but you get what you pay for staff very helpful room was very clean my only complaint was no tea and coffee in room but there was downstairs its just a personal thing I like. Definitely stay here again. In fact we are hoping to return later on in year situated very close to Centraal station.

Historical Traveller Reviews of Renaissance Amsterdam Hotel

Restful, quiet, well placed

from kvf1
I have stayed in the quaint, small hotels of Holland and enjoyed them, but I keep coming back to the Renaissance. I wouldn't disagree that it lacks the local flavor of a 4 room Dutch bed and breakfast, but it does exude the European roots of fine inn keeping. Very quiet, very clean, and very well placed. I have stayed here many times for both business and pleasure. The beds are comfortable with down tops, the bath rooms are well appointed, and the staff helpful. With a location that borders Central station, two main thoroughfares, and the red ligh district- the ability to duck into a quiet environment is wonderful. I do not eat here, there is too much of culinary Amsterdam a walk or tram away to settle for expensive hotel food. There is a wonderful pub attached to the rear of the hotel offering the finest in Belgian beers. Only one time did I have a problem at this hotel- a missed wake-up call. Without requesting it, the desk clerk took half off one night and arranged for a free taxi to Schipohl Airport. That's service.

Could be in America.....

from Cypsi
The location is excellent; close to the station, but then again Amsterdam is small! If you can get a good internet rate, and don't want to stay somewhere that has character, then it is a good choice. The room was typical of an American four-star hotel - big, well furnished, comfortable - in fact it could have been any similar hotel in America.
The only unusual thing was the low ceilings. Bathroom was a bit small, but very clean and modern. A big hotel, so rather "anonymous" in feel.

Lovely Hotel

from A TripAdvisor Member
We stayed for 3 nights and got a fantastic deal on the internet which worked out at around £35 each per night. The hotel is lovely and we had a well appointed room. The staff however were not very friendly and we were made to feel unwelcome. The breakfast was expensive but well worth it. The downide was the alley way we used when walking which was poorly lite and a t the end of it we were plagued by drug pushers on the upside there is a fantastic fish and chip shop at the end of the alley!!

Nice Hotel, Amazingly Beautiful Visitors..... !

from A TripAdvisor Member
Was in town for a week of vacation, and decided to see the sites.
Beautiful location; walking distance to so many interesting sites and excursions.

Check-in very slow, over three hour wait. Staff understanding, but not overly sympathetic. Upon gaining access to my room (suite -- kitchenette, sitting room, king bed, etc...), the first thing that happened was that I walked in to find a stunningly beautiful, naked young 'lady' (early 20s, about 5' 8", it seemed) standing in the middle of the room smiling at me.... I could only stare and say "Hello..." After a very awkward period, I forced myself to look away, go back out the door and head down to the desk to inquire. With a wry smile, the desk clerk stated that the "guest" of the prior patron must not quite be finished with the room -- and she suggested that I return later....
now I understood the check-in delay!

Upon returning a couple hours later, the room was clean, made-up and empty of the stunning 'guest'. C'est la vie!!! Later, I believe that I saw her picture in one of the table-top 'model' books kept in the room.

The stay was without unplanned incident after that. The room and food quite fine. Would do it again.

Great Stay, Clean, Great Location

from schombo
Just got back from a weeks stay in Amsterdam at the Renaissance and had a great experience. Hotel is a 5 minute walk from the train station and situated on a side street near the Singel canal. Lobby is large and nice, Conciegre was helpful all week, staff was nice and friendly.
Location is great, a quitck walk to the tram station the next block over and about 6-8 minutes from dam square. Close enough but not too close to the more crowded parts of the city. Nieuwerk St is a block away providing coffeshops, resteraunts, and sandwitch shops. I got the hotel as part of a proceline package so I can't comment on the rate but the overall package was good for New Years Eve week. Agreed, the hotel is not so european looking but has all the things you expect in a 4-5 star hotel.

Never Ever Again

from A TripAdvisor Member
The room was clean and comfortable and most of the staff were friendly.
That's the good news. The bad news: -hidden charges: we were informed that breakfast was not included after we ate the first morning; -arrogant management: I left a note for the manager asking why we were not informed of the breakfast charge earlier, and never received a response; -unhelpful staff: the concierge told me that the hotel did not sell museum passes, although that service had been advertised; -rude bellmen. I personally didn't mind walking a quarter of a mile and taking two elevators to reach a room on the fourth floor, but some elderly patrons may want to think twice.

Good but not Great

from A TripAdvisor Member
Stayed here for four nights late October, early November. The location is fine, near Centraal Station, the Jordan, Old Centre. The room was above average, although the bathroom was rather spartan. We asked for our room to be changed after the first night due to the noise from the nightclub and people yelling in an alleyway. The hotel was very accomodating and moved us to a room on a higher floor away from the music (they even moved all of our bags). Didn't eat there, but they serve complimentary coffee and tea in a nice sitting area off the lobby. Except for a large stain the the bed spread and side of the bed, the room was quiet, clean and well appointed. The special guest sevices on the TV (seeing your bill, movies, etc.), did not work, but we weren't interested in them anyway. It's a fine hotel, however, next time I might stay somewhere closer to the museum area, which seemed a little more upscale and charming. P.S., they're also doing a good bit of street repair around the hotel right now, so there is mud (and walking over wooden planks in the street) as well as noise from this.

Terrible Service

from A TripAdvisor Member
This is a case of an opportunity missed.

Upon arrival my hopes were high. The hotel is in an excellent location close to the Old City plus the Jordaan etc. The reception was impressive and the rooms are large, but it's when you ask for something the hotel falls down. We had to ask 3 times to be moved to a room with a Queen/King bed from one with 2 singles.

The in room entertainment didn't work for our whole stay, (3 Nights) the healthclub is an extra charge, (not expected in a 5 Star hotel!) When we went the Swimming Pool and Sauna were both our of order and then we were charged 8 Euros each for the smallest steam room in the world by the extremely rude receptionist, you expect more from a Hotel claiming to be 5 Star!

Finally there is a large nightclub in the basement of the Hotel. We were woken on two nights by booming music and when this issue was raised it was dismissed out of hand as 'we don't own it'!

In short I would look for a hotel in the same area but which delivers on more modest claims rather than accept the very poor level of service we received during our stay.


Good Hotel albeit a Chain

from A TripAdvisor Member
We stayed here for a couple of days in July, just after staying in the Canal House Hotel. The Canal House has loads of charm and I loved it, but the Renaissance is in a great location too. Also, the food is excellent. Although it is a chain hotel, quite frankly, as soon as you walk out the door, there is an infinite amount of "Amsterdam Ambience." The Renaissance also has those modern things we "sometimes want" in a hotel, such as Internet access. It will be a toss up which hotel we stay in the next time we visit Amsterdam, as we were perfectly content in both.

The Renaissance Rocked

from fundog
This was a great hotel in a central location. I stayed here over Christmas and the concierge recommended an excellent restaurant for Christmas dinner. The hotel was quiet and the rooms were a decent size.
The coffee and teas and fireplace in the lobby were a nice touch.

Top Local Tips for Amsterdam

Ease the strain, take the train Take the train from Schipol Airport to Amsterdam. It is easy as the ticket staff speak English and the trains leave from platform 1,2, or 3, it is cheap 8 Euros compared to 40 for a taxi, it is fast taking 15 minutes to get to Centraal Station and it is enjoyable.

How to get to Don't get a taxi to the hotel. Get the train from the airport to Central and then walk from Central to the hotel - if you use a tourist map you can't get lost, it's only a two minute walk.

Boom Chicago Dinner and Comedy Show I have been a few times now and with a wide range of people and though we spent most out time in the red light district in the cafes for the girls say and the non smokers here are a few other things i would recommend. There is a comedy show and Dinner Boom Chicargo which is really funny and the food is really good. You pay one price for food, drinks, the show etc. the comedians made everyone laugh so much and Its close to the red light district too. Also there is a Pizza and Ben and Jerrys ice cream cruise on the canal which was again really good as long as its not too cold. There is a long road of Dam square which had loads of excellent clothes shops... there are some for male and female and a good few designers. The museums are also worth seeing though they are both quite small


Other names for Renaissance Amsterdam Hotel

  • renaissance amsterdam hotel
  • renaissance amsterdam
  • amsterdam renaissance
  • Address: Kattengat 1 - Amsterdam - 8346 KH - Netherlands
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