Hotel Ajax

, Amsterdam, Netherlands
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Hotel Ajax

, Amsterdam
2 star

Rooms: 21

Rokin 104 - Amsterdam - 3024 BG - Netherlands Hotel Website | | (+31) (0)20 776 80 73
158 Traveller

Reviews - Hotel Ajax

Worst experience ever
Submitted by: Marv in 14/06/08
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Family Traveller
The Ajax was the worst hotel experience I ever hope to have. I would summarize their treatment of guests as unethical, dangerous, and inexcusably shabby. Here are some standout problems:

(1) The front of the toilet was placed so close to a bathroom wall that it was impossible for an average sized person to use it. Sitting on it sideways was extremely uncomfortable. We were effectively without the toilet facilities for which we had contracted.

(2) The hotel was under renovation (very badly needed), and there were constant paint fumes from workers in the next room as well as scaffolding outside our window. This is a material circumstance of which we should have been warned.

(3) The room was so small there was no place to put even one of our two average sized bags without blocking the very narrow routes from the bed to the door and from the bed to the bathroom, creating the risk of injury due to falling and an extremely hazardous condition in the case of fire. (A one-meter wide alcove in the wall where a bag might have been placed was used for storage of a large piece of furniture oriented sideways to the room, so that all shelves were inaccessible.)

(4) Electrical wires were dangling unattached from the wall, creating additional hazardous conditions.

All four of these points are probably code violations. In addition the sole employee on duty at night was a trainee or new hire with virtually no knowledge of the hotel. And yes, the shower head was coming off the hose and the shower brackets were pulling loose from the wall.

We had booked for five days, but checked out after one miserable night (during which we were unable to use the toilet, unable to exit quickly in case of fire, had to step over bags, and constantly smelled paint fumes). Generously I think, I offered to pay for two nights (because our checkout time on the second day was very late). The employee on duty was not authorized to check guests in or out, so I returned to the hotel office the next morning to talk with the hotel manager/owner. He refused my offer to pay for two nights, and we are apparently being charged for all five nights that were originally reserved. I am disputing the charge with the credit card company and hope they agree that the contracted services were not delivered..
Don't get ripped off ajax rokin smells bad
Submitted by: Paul in 09/10/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Mature Couple
This was a joke of a hotel. Would not let my pet stay there it was that bad! No window view ( a brick wall we got instead), bad smell, no window in toilet, when booked on internet, it says one price, but when you get there it is different….it cost me £108 sterling to stay there. 2 star hotel! Would not give refund, don't be deceived like I was, pictures of hotel…double room, we got 2 single beds pushed together. Bad staff. Just a complete rip off. Beware
A great find!!!!
Submitted by: Tony in 09/08/07
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Pleasure Seeker
Well what an experience we had at Hotel Ajax!! After you manage the climb to the reception area we were confronted with another steep incline to our room at the top of this building. We were surprised not to encouter any Yeti's or guides on this long journey. That said, it is in a great central location. A good find.
Submitted by: Alexandra in 05/06/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
This hotel is one of the bests in the budget category. Not expensive, nice, in the center of the city, we had a great time there!
Submitted by: Hilary in 24/08/06
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
The hotel was reasonably clean and the staff friendly & helpful, but the decor was tatty, and several things in our room did not work - one bedside light (and there was little natural light as the window gave onto a dark side alley), the television remote control did not function (so volume could not be turned down from loud), shower head did not fix onto bracket. The room and shower room were tiny (not unexpected). Stairs very steep - again, not unexpected, but would have been impossible for anyone with walking difficulties. Breakfast (included) was very moderate and we felt we would have done better to eat out. But the hotel is in a good central location and (considering everything) not too noisy. Best suited to the young - not recommended to the mature or to family parties!

Top Local Tips for Amsterdam

things you should do stay in the centre, use the tram, get the boat for a round trip in the cannals (the best)

Supper Club Amsterdam A great night out for a meal and a boogie. Everything inside is white which is refeshing to see in a club/bar/restaurant.

Canal tour Go to take a canal boat night tour. We reserved in in the hotel, it was wonderful


Other names for Hotel Ajax

  • ajax hotel amsterdam
  • Address: Rokin 104 - Amsterdam - 3024 BG - Netherlands
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