Hotel Phoenicia, Valletta
Reviews - Hotel Phoenicia
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Business Traveller
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Young & Single
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Mature Couple
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Retired
Read 800 additional reviews of Hotel Phoenicia at TripAdvisor.
Want to see more hotels? View all hotels in Valletta
Historical Traveller Reviews of Hotel Phoenicia
Gorgeous Placefrom Molerai
The staff at the reception were a little brusaue, however once checked in it was plain sailing. Staff were efficient and coutreous, the decor was colonial and understated.
Our only problem was with the lifts which seemed somewhat tempramental, otherwise a lovely hotel.
Choose a cruisefrom A TripAdvisor Member
Valletta is a goldmine of sights and sounds. Do just spend a morning walking the streets within this fortified city and get a feeling for the community. There are churches everywhere (some not so obvious) -- some 365 on Malta and over 30 in Valletta alone! Do visit the Malta Experience near Fort St Elmo in Valletta, a 45 minute audio/visual summary of Malta's history and heritage -- it's seen some history, that's for sure. Walk along the ramparts and view the fantastic Grand Harbour, the largest natural harbour in Europe. Best view from the land is from the Upper Barracca Gardens. However the best view from the water is to take one of the Harbour Cruises operating from Sliema just across Marsamxett (pron. Marsam-schett) Harbour. These take you on a tour of the two harbours both sides of Valletta. The dominant cruise company is Captain Morgan Cruises but I would advise using Luzzu Cruises. The Captain Morgan boats are large whereas the Luzzu one are much smaller and get deeper into the 10 'creeks' of the harbours that you visit. Can get a little choppy between the two harbours if the wind's up but that's part of the fun of it all. Good value, good commentaries.
Do get around the island using the amazing bus services the main terminus of which sits outside Valletta's main gate. If you're British you'll recognise many of the old coaches used and it's a real experience! Most rides cost just 20 Maltese cents (about 30-35p in sterling) to go just about anywhere on the island. If you're staying in Valletta and you're flying into Malta, save yourself 7 or more Maltese Lira and use the No.8 bus from the airport to Valletta instead a taxi for the fun of it.
For a really relaxing day, though, I would suggest a day's cruise on one of the many available from Sliema. Top choice would have to be the one run by Captain Morgan called "Gozo, Comino & The Blue Lagoon" and my strong advice is to get on the "Fernandes II" operated by Jimmy, the ship's Master. The boat is a fabulous 40m Turkish gullet. You are fed with great food, there is a bar open all the time, you crash out all over the deck (including the main cabin roof), you soak up the sun, there's great music being played, you anchor off the island of Gozo and dive into the sea, you move over the wonderful Blue Lagoon off Comino and plunge into turquoise blue waters, and all for 20 Maltese Lira for adults. Absolute bargain. Great day.
Do also visit Mdina, Marsaxlokk and a stack of other places. Malta isn't just Valletta. I'm going to go back.
Happy and Relaxedfrom Melabupa
The Phoenicia is a lovely, grand hotel and I have stayed in several like it around the world...they are never as perfect as the modern 5* (air conditioning often rattles a little!) but they do have a lovely charm of their own, and at least the walls are thick so you don't end up listening to your neighbour's TV!
We booked directly with Meridien on their website and got a pretty good B&B deal - slightly better prices than all those people we met on package holidays there. Still, Malta is not particularly cheap compared to the UK, we averaged about £40.00 for a two course meal for two with (plenty of) wine and water in local restaurants...the brasserie at the hotel was only slightly more, but the food was good. We found that the Italian restaurants around were about the best for food/price balance. The seafood was especially nice...
Overall, we liked the hotel...service was good, especially in the Club Bar and food at the pool was also good, although it isn't cheap - expect to pay UK hotel prices for food and drinks there. Breakfast was pretty varied, nice and fresh each morning. We had no problems with the staff setting up for weddings, even though they had two while we were there.
I think the reason people will feel disappointed with the hotel is the same reason you often feel disappointed with 4/5* hotels in the UK - the standard rooms and the prices they cost just don't give you the feel of value for money, even though they match with the other hotels in that band. I worked for Meridien a few years ago and it's just one of those things - the rooms are nice, but not as nice as you would perhaps expect for £130.00 per room per night of your own money...it doesn't really go that far.
Overall it is a nice hotel...but if you really want a palace for your stay you'll have to pay through the nose for it (unless you're lucky enough to be upgraded for free) because the Phoenicia is similar to 4/5* hotels in cities around the UK (obviously with the bonus of the sunshine! :-)
nice time some hitches at point of bookingfrom TheMcs
Great hotel, friendly staff.from A TripAdvisor Member
All the staff were very friendly and helpful- that's from the 'front of house' through to the administration / management.
The rooms were very comfortable and clean. with lots of original period features. And we were also treated to the firework displays from our balcony.
We ate in the restaurant on several occasions and found the food to be of very good quality.
The children enjoyed the pool area and spend most of the afternoons in the pool (hopefully without disturbing to many people!).
All in all it was a very relaxing week in comfortable surroundings and I would definitely recommend this hotel to anybody planning a holiday in Malta.
Le Meridien Phoeniciafrom A TripAdvisor Member
Second floor balcony 'Harbor View' rooms offer spectacular view of Malta.----------
Wouldnt stay on any other floor, the balcony is a must.
Fireworks almost everynight as a feature of Maltese life with various Saints festival.
The main Restaurant dinner menu and food was very poor and we only ate there twice there because of it. It was only moderately better the second time.
My recommendation would be to try the Hotel Brassiere as the menu is just a revamped version of the main restaurants a la carte menu, with cheaper prices!!
The Champagne was a crazy price, with the same bottles varying in price, depending on where you buy it within the Hotel complex.
The a la Carte restaurant is basically a very poor. You have breakfast there as well. It seemed every morning during my 14 day stay there, a waiter/ress dropped somthing, sometimes whole trays. It made the exploding Maltese fireworks seem tame.
The room was clean, and the turn down service welcome, but the older chambermaids tended to be loud and if you didnt put the 'Do Not Distrub' sign on the door, they would enter your room at around 8pm: which was slightly unnerving if you sleep in the nude!
One day I saw one of the older chambermaids flounced on a bed, cackling away to another even older chambermaid, who was splayed on a soft chair within one of the guestrooms. Not an edifying sight. The air conditioning could not be faulted though.
The Modem in the room made this hotel a must for business people like myself. Broadband speeds are way more secure than Wifi, although they did have a hotspot in the tired looking lounge area, (if you like playing with fire) and also a business center, if you didnt want to work from your room, or pay the $25 a day room broadband charge
The Club Bar was enjoyable, although only open in the evenings, very strange, it was the best area in the Hotel. The chief Bartender was first rate.
The pool area, was quita a way from the Hotel, which stands in about 7 acres of land. It was worth the walk throught the Hotel gardens, a delightful feature. The gardeners did a good job.
The pool area itself contain a main pool, a jacuzzi and paddling for for kids (they were some and they were noisy). There was not enough parasols, although their was a covered area, to shade people completely from the sun. The poolside service was average to good and the al fresco dining area, informal, functional and welcome. I just wish someone would walk the pool area every 15 minutes to serve customers.
Also they close the pool area in the evening and sometimes 'let' it out to parties, so the hotel guests can't use it! I guess the Hotel need the extra revenue.
There was a mini fun golf course, which had seen better days I had a quick round.
I certainly would NOT recommend anyone taking a 'Pirate' boat tour to Comino. Its a rocky outcrop the size of a postage stamp with a sandy beach the size of a bucket with 5000 people plus on it. DONT DO IT!
Le Meridian hope to open a new hotel in Malta called le Meridien St Julians.
It is just a shell at the moment, with little to no work going on. I suspect the work the Le Meridien Phoenicia needs, will go on the other project. You get the impression the chain is struggling a bit.
There was also no Spa which all five star hotels need, a major omission, people need their 'treatments' these days.
They had the tinyest of gyms and and an indifferent hair salon, whch did not seem bothered about doing my hair! So I went elsewhere.
By international standards, the Phoenicia really should be rated as a good 4 star Hotel in my view, although they tried hard, it missed the mark.
Poor quality for the pricefrom jessica8376
We had asked to switch rooms and got some hassle off of the hotel staff. They gave us a room with a balcony and a double bed. The bed linen was filthy and the room was not clean as well. Every morning there was a disruption. The maid staff was very noisy banging doors and talking loudly in the corridor. One morning they decided to test the fire alarms at 8am. Another morning, we were woken up to phone calls, only to have the other party hang up when we answered.
When we tried to use the swimming pool on two occasions we had to vacate the pool area because the hotel had booked evening weddings. The hotel staff started setting up for the wedding hours before the pool was due to shut. We thought this was very unprofessional of the staff, the guests of the hotel should always have priority of the hotel's facilities because they are paying for a service, and at this hotel it was a very high price.
The hotel also charged guests for Internet use. We have stayed at other hotels throughout the world, some less than a 5 star hotel, and have been able to use the Internet for free. This hotel charged us 8 Maltese Lira for 30 minutes on the Internet. This hotel does not have the decor, service, or overall presence of a 5 star hotel. If you require a hotel in Malta, do not stay at the Le Meridien Phoenicia.
Heaven on earth!from Cycluingforesters
This is one of those holidays where ' you get what you pay for' - and although not cheap, the quality of service and food was worth every penny. We cannot wait to go back!
well deserved praisefrom A TripAdvisor Member
The staff could not have been more helpful - and were always available to answer any query or question.
The breakfast was pretty good - a selection of cereals with bowls of nuts, seeds and dried fruits that could be added to taste. Alongside this was a selection of fresh fruits, meats and cheeses with yoghurts and pro-biotic drinks. The cooked selection was on the style of a traditional english breakfast with the option to have an omlette or other egg variation cooked whilst you waited. There were also other options that could be ordered from your table - including pancakes with syrup. Toast and pastries with jams and preserves were available as was tea, coffee and juices.
We did not take lunch at the hotel - except for a chicken baguette (served with crisps and salad ) from the pool bar. Which was of good standard without too much of a wait for service.
We used the main restaurant on each of the nights we stayed - dining outside for the majority - high winds preventing this on a couple of evenings. The standard of food was excellent and although the main menu does not change - there is a daily 'creative' menu with two options in each catagory. Vegetarians are catered for (although not much choice) as are variations to the menu. (I overheard one guest ask for a double starter as a main course - and another request an omlette for main which was not on the menu - all were accomodated). The staff were attentive and professional but remained friendly and helpful throughout our meals. Music played each evening - supplied by either a trio of musicians, a guitarist or pianist. This lead onto a nightcap in the bar - where peanuts and olives are complimentary with drinks - and the staff remember your favourite tipple!
Dress code for the main restaurant is smart casual. We did not see anyone in jeans or shorts throughout the stay - the majority of residents choosing to wear collared shirts (some with jackets and ties) - ladies wearing dresses or smart tops and evening trousers.
The rooms were comfy - we had a deluxe room with small balcony overlooking the harbour and gardens. The mini bar was well stocked and refilled often. Nice touches included fluffy gowns and slippers that were replaced if wet or dirty. Tea and coffee was provided - although no bottled water (if you don't count that that was listed on the mini-bar tariff) biscuits nor hot chocolate. Signs in the rooms advise that the water from the tap is not to be consumed.
The pool was a quiet sanctuary from early morning until dusk - the residents not indulging in noisy chatter or pool games. The jacuzzi area was small but warm - whereas the pool definitely needed to be a few degrees warmer for our liking.
All in all, this was a very pleasant hotel and we would definitely recommend the Phoenicia to friends looking for an up-market stay in Valletta. However, a plus point for us - but not necessarily for all - the hotel had very few children staying and the facilities were not particularly aimed at the baby/toddler age ranges. Older children / teenagers may find the entertainment/ambience not particularly lively - so parents may want to think about possibilities of reaching other towns for nightlife as Valletta is quiet.
Top Local Tips for Valletta
Buses You can get around Malta on the frequent cheap buses. Single trips are typically 20c (about 30p). The main bus station is just outside Valletta city walls. The buses are hilarious - vintage British buses for the most part. Not the most comfy ride but a real experience. There is a regular bus from the airport to Valletta which is heartily recommended for an introduction to Maltese life.
Valletta Walks Loved walking the streets of Valletta, try to see Manoel theatre, St Johns Co-Cathedral, St James Cavalier Centre, eat at Matala- Palace Square.Take a bus to Mdina. See the Mosta Rotunda. Eat at Portopalo in Sliema
Don't do the coach trips Use public buses...a bit of a crush,but an experience. All the buses go out of and cme back to Valletta
Other names for Hotel Phoenicia
- phoenicia hotel valletta
- phoenicia hotel malta
- le meridien phoenicia
- hotel phoenicia malta
- Address: The Mall Floriana - Valletta - FRN 1478 - Malta
- Loading Image...
- Loading Image...
- Loading Image...
- Loading Image...
Hotels Near Hotel Phoenicia
- Osborne Hotel Valletta, Malta Distance: 0.3 km / 0.2 mi
- Castille Hotel Valletta, Malta Distance: 0.4 km / 0.3 mi
- Grand Harbour Hotel Valletta, Malta Distance: 0.6 km / 0.3 mi
- Hotel Fortina Sliema, Malta Distance: 1.2 km / 0.7 mi
- Hotel Kennedy Nova Sliema, Malta Distance: 1.4 km / 0.9 mi
- 115 The Strand Aparthotel Hotel Sliema, Malta Distance: 1.5 km / 0.9 mi
- Hotel Plevna Sliema, Malta Distance: 1.6 km / 1 mi
- Hotel Roma Sliema, Malta Distance: 1.8 km / 1.1 mi
- Imperial Hotel Sliema, Malta Distance: 1.9 km / 1.2 mi
- Sliema Chalet Hotel Sliema, Malta Distance: 1.9 km / 1.2 mi
- The Victoria Hotel Sliema, Malta Distance: 1.9 km / 1.2 mi
- Park Hotel Sliema, Malta Distance: 2 km / 1.3 mi
- Palazzo Capua Hotel Sliema, Malta Distance: 2.1 km / 1.3 mi
- The Palace Hotel Sliema, Malta Distance: 1.9 km / 1.2 mi
- The Diplomat Hotel Sliema, Malta Distance: 2.3 km / 1.4 mi