The Palace Hotel, Sliema
Reviews - The Palace Hotel
Read 909 additional reviews of The Palace Hotel at TripAdvisor.
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Historical Traveller Reviews of The Palace Hotel
Mo Scotland )from ANTIQUEHUNTERS
We thoroughly enjoyed our stay, friendly staff, clean room, very comfortable bed, and excellent food.
We will definately stay at the Palace again.
Not quite finished but will be a super hotelfrom luvmyhols_7
Great hotelfrom leeds09
Our rate didn't include breakfast, so we ate at the hotel one morning which was ok but for the other days we went to a cafe on Sliema seafront called 'chat and chew'. They do great scrambled egg on toast and tea at very reasonable prices. We did have a main meal at the hotel one night which was really really good.
They are still doing some building work at the hotel but we never saw any workmen in the main areas. We regularly used the pool and sun terrace on the roof which was very nice. They have very comfortable sunloungers and a pool bar serving snacks, sandwiches and drinks. You also get a fantastic view over to the capital Valletta.
I would definitely recommend staying at the Palace. It is a great location on a quiet street which you can use to explore the island.
t be put off by the initial negative reviewsfrom TripfanEngland
Don't be put off by the initial negative reviews of The Palace, it's going to be a great hotel and if you are prepared to put up with a bit of noise, now is a good opportunity to stay in a top class hotel at a very reasonable price.
Fantastic hotel but not a 5 star yetfrom mirandaann
Highly recommend, and once the teething probelms are sorted out I'm sure it will be a great 5 star hgotel (and prices will increase!)
Prior Worries Unfoundedfrom Gingerpumpkin
I guess the 'trepidation' was good as my wife and I expected to be greeted by something akin to a 'Holiday Nightmares' TV programme. As it turned out we need not have worried.
At the time of our stay the hotel was not completed. However,
there were no visible signs of work in the downstairs reception areas or on our floor (4th). Work did continue in the Spa area which wasn't open and muffled sounds of drilling from the area did commence from c.9.00 am every morning. So, if you plan to go within the next month or so and you expect to use these facilities my advice is do not book. Also if you are an extremely light sleeper who likes to lie in after 9.00 am, again do not book.
In fact if you are a light sleeper you are more likely to be disturbed by the neighbourhood church bells.
That is the negative side of things.
On the positive - we had a fantastic time at the Palace. The staff were extremely helpful, courteous, friendly and efficient. Everyone we came in contact with were as professional as one would expect at a 5star hotel. Our room was spacious, the air con worked well, we had a nice big flat screen TV with numerous channels (including Al Jazeeraz), the beds were large and comfortable, everything was spotlessly clean, the room safe worked, there were plenty of freebees in the bathroom, and my wife particularly liked the fluffy dressing gowns. The outdoor pool on the roof was excellent and included the most comfortable sun loungers we have ever experienced. We also had a nice balcony with sea views.
OK there were some snagging issues in the room - drips of paint where there shouldn't be - but these were largely aesthetic. For the introductory price of 100 euros per night we certainly were not going to complain.
Some peole will complain though and if you are the type of person who has to have absolutely everything 100% just right then I'm sure you will find plenty to keep yourself busy at the Palace.
As for the area of the hotel we thought it was excellent. 5 minutes away from the ferry to Valetta and the Sliema bus terminal one way. 5 minutes to the promenade and some truely excellent restaurants the other way (do try the Kitchen and the Barracuda - although you may need to book at both).
As a destination Malta is very worthwhile with some very interesting sights to experience.
Terrible Servicefrom Macsa
Excellent, but not quite finished !!!from warburs
However, we took a chance and were not disappointed. Fantastic rooms, brilliant rooftop pool area and great service. We were disappointed though to find that some of the advertised facilities were not actually open yet and feel slightly let down by the online travel agent.
There are better locations to stay in Sliema/St Julians but you will struggle to find a nicer hotel without breaking the bank.
Lots of great places to eat in and around the hotel, particularly 'The Kitchen' restaurant on the Sliema promenade.
Still under construction but good valuefrom SrednaLondon_UK
The fire alarm would go off almost every morning. No announcement about testing was made, no apologies offered. The evening before our departure a letter was delivered to our room annoucing fire alarm testing the next day. No explanation offered for the previous mornings' awakenings.
Work is still being carried out at the upper floors (6, 7, 8 and 9) every day including Sundays. Frequent noise in rooms (drills and cutting sounds from neighbouring and above rooms). Our room initially didn't have a door to the bathroom. A door was subsequently fitted but didn't fit well. The maintenance crew who came to rectify it told stories of how all the expensive fittings that had been ordered for the hotel didn't fit as the people who built it didn't adhere to the architects' detailed specs (e.g. our shower had no door/curtain, the maintenance chap said it was "a [--] disaster" - that the doors in tempered glass that had been ordered didn't fit the showers and they were in the process of being re-cut locally.
The noise, missing bits and the alarm mishaps we would forgive as growing pains.
Less easy to forgive and more symptomatic about the staff was the general uncleanliness and responsiveness:
Uncleanliness: the pool (see below) and the rooms: the room cleaning missed obvious lumps of dust (especially prominent due to a brand new carpet at the end of the bed) and frequently forgot to restock basics (toiletries, towels, toilet paper etc).
The most annoying incidents we encountered were:
* once returning to our room and finding the door unlocked(!)
* once calling the reception for towels (which the cleaner had not re-stocked) and having to wais > 1 hr (3 calls later, no towels in place).
The hotel has a swimming pool on the roof which I believe is shared with another property owned by the same company (Victoria? [--]). The pool water circulation was stopped a couple of times while we were there resulting in slightly stagnant water. It was also not frequently cleaned resulting in lumps of hair on the bottom and bits of styrofoam and plastic floating on the surface. Quite disgusting.
[--] is not the official hotel website (despite appearing like it) and it meant us missing out on additional opening offers (e.g. a free dinner for shorter bookings or a free night for longer bookings)
[--] IS the official website
hotel is not readyfrom SouthHeffer
Top Local Tips for Sliema
Restaurant Raffael = great value Raffael Restaurant is a great water-side restaurant. Very good value and much better food than the hyped 'Papparazzi' 25m further up. Walking distance or a 20 cent bus ride from Sliema. (It's in Spinola Bay, St. Julian's)
Great options for foodies If you like great unpretensious food options then they are here in abundance. St Julians is the culinary epicentre but lots of great restaurants in Sliema and St Julians. Try 'The Kitchen', 'Barracuda', 'Zest' and 'Dolce Vita'
Palazzo Falson The Palazzo Falson in Mdina is a must. Even if you never plan to visit a house museum again you must go to this one. Assessing this type of attraction is what I do for a living and this is the best example I've ever been to. There is also a really good cafe with probably the best views you will be able to find of Mdina.
Other names for The Palace Hotel
- palace hotel sliema
- Address: High Street - Sliema - SLM 1542 - Malta
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