Palm Court Hotel

, Qawra, Malta
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Palm Court Hotel

, Qawra
3 star

Rooms: 350

Triq It- Tamar - Qawra - SPB05 - Malta | 21572484/5/6
169 Traveller

Reviews - Palm Court Hotel

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1/10
Slum
Submitted by: Rob in 01/10/07
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
Arrived at 2.30am stayed in room till daybreak then sought to leave as soon as possible as it was the absolute pits, smell revolting, dirty and holed linen on beds, plaster falling off walls. We accept it was cheap but that should not compensate for filth. We did read reviews before going but we were assured that the bad ones were not true, so please be warned, it is the absolute pits and should be avoided at all costs.
7/10
Good for the money
Submitted by: danny in 23/09/07
  • Age Group: Under 18
  • From: United Kingdom
  • Traveller type: Family Traveller
For what we paid for the holiday it wasn't bad the food was ok and the drinks were good, although the ordering of drinks were annoying. We had to go to the reception and the to the bar some rooms were rubbish but you could live in them the staff very moody. The pools was good for me and my sister.
2/10
Appalling
Submitted by: John in 16/09/07
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
I am not going to say much about this hotel as its all been said , as for Sally if she is happy with this hotel so be it but one has to wonder what her standards are , we spent half an hour at the Palm Court and then moved to another hotel at our own expense , and yes Sally does say what do you expect for the price fair comment .People should look at the price and then ask themselves could this be that good and I can assure you the majority will come to a decision which will not put them in a situation we were in .Please visit Malta its very special , but keep a wide berth of this hotel , be warned even the locals have plenty to say about this hotel and their comments are nt good .Oh and Sally its fine to tell customers not to complain ,but in the same way the hotel should not advertise this hotel in a way that detracts from reality , did you watch the holiday programme about this hotel , a lot different from the way you tell it .
7/10
It is what it is!
Submitted by: Sally in 15/09/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Cheap Getaway Holiday Maker
The Palm court hotel is not the Ritz!!!! If i had wanted the Ritz i would have had to pay for it. I have never found the staff to be be either overly helpful or unhelpful, because i don't go on holiday to stand at the reception and complain! To everyone that has nothing but bad to say about the hotel, Get a life!!! Look at the money you paid, what did you expect? I have stayed at the Palm court 4 times now and will certainly be going back, but it would make life more pleasant if the whingers who hang round reception would kindly stay at home.
1/10
Dirty Hole
Submitted by: Julia in 18/09/07
  • Age Group: 51 - 60
  • From: Malta
  • Traveller type: Retired
Hellhole! It was filthy round pool, dining area disgusting. We moved to the Soreda Hotel at our own expense, as rep wanted £500 in her hand to upgrade us so we went and found our own way, she was very unhelpful. Health & safety should go in there, I would even say pull it down. We have no chance of getting any of our money back. It has put us off from going to Malta again.
4/10
Palm Court
Submitted by: Ellie in 09/09/07
  • Age Group: Under 18
  • From: United Kingdom
  • Traveller type: Young & Single
Just returned from a “week” long stay at The Palm Court hotel; a.ka. The S*** hole. On first appearances, I thought the hotel would be ok, and having read the reviews was expecting the worst ;( some of the kids down in reception were greeting us with “this hotel has been on holidays from hell 3 times!”) But really, once we were shown to our rooms, the only thing that really struck me was how small it was and that the corridor leading to it smelt like feet. Not great, but it was habitable. To use as evidence before I left, my Mum had said, “Take some pictures of the room for me.” And so I did. The air conditioning didn't work, neither did the fan, the toilet flusher was half broken, there was scum in the bath, the shower drooped down and because there wasn't a fridge, any cold water you had went warm in five minutes. Hardly paradise, but I had brought my own bed linen and it's really you get what you pay for. Once we were ready, we headed on down to the canteen, with our blue card which we had to show to the staff so they could tick us off their list. The canteen was really hot, busy and stuffy, with ONE air conditioning unit located over the heaters; yes, very clever! Once we found our seat we had a look at the food. It wasn't great, and really not what you get at home, but it was edible and there was a lot of choice as well as a carvery which was nice. Only a few days into my three day stay at this hotel did I realise you couldn't bring in your own drinks, you had to buy cold ones from the bar OR have a cup of tea. Nice; lets add another 40 degrees to our already hot bodies. Although, in my opinion, breakfast was the worst; there was toast, cereals and a choice of English breakfast ingredients, but since I only really like toast and cereals, I stuck with the bits of yellow cardboard in a round bowl, soaked with milk and covered in sugar to mask the awful taste. Well, at least this time you could get a cold drink; watered down orange or pineapple juice. However, well done to the kitchen staff, they never stopped and if they were running Palm Court it would be spot on! Because it was so hot, my friend and I had high hopes for the pool. I tried to put off going in because you couldn't see the bottom, (although, I'm not sure I really wanted to!) I don't know whether this was due to lack of chlorine or what but it was just nasty. So we tried to indoor pool…I came out in a rash. The sun beds were a bit naf, too; as soon as you moved up the bed the material tightened, the same as when you went down, it slackened, not personally my idea of comfort. However, the worst really was yet to come. As I said, I was really expecting the worst, and looking back now, I hadn't complained like I've made out and I really honestly could have stayed there for a whole week, but because my friends Mum and Dad were fed up with their air con not working they requested we move rooms, so there we were my friend and I, packaging, when I pulled a shoe out from under the bed. Out scuttled a small brown creature. At first I thought it might be a woodlouse…a really big one, but on closer inspection it had feelers and was a COCKROACH. Well, I'm sure you can imagine the scene that unfolded; two fifteen year old girls screaming, jumping on beds and shouting “DAAAAAD!!!” My friend ran next door but by the time her dad arrived the cockroach had ran into a bit of wood in the wall. Nice, so now they were in the wall.
Anyway, to cut a long story short, we moved hotels to Park Lane a few minutes away. My friends Mum and Dad had earlier payed for a room in the Selena Wharf just round the corner, but because there were no rooms, we were allowed to use the pool. It was a shame they had to do that because we should have been able to stay where we were. Palm Court really needs to improve; but I couldn't fault the island itself. Just don't stay in the Palm Court if you can't handle smells, roaches and god knows what else.
1/10
Palm Court? Read this to the end first!
Submitted by: Jo in 09/09/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Cheap Getaway Holiday Maker
Stayed at the Palm Court for the 6th time in 2 years! Keep going back 'cos it's cheap & cheerful for a sunny break. Always had the attitude that you get what you pay for & so long as it's basically got a clean bed & towels & reasonable food - just use it as a base to enjoy the beautiful island of Malta. HOWEVER!!!!! This year it was bad bad bad. We booked 3 adjacent rooms specified that due to 2 14 year old girls sharing & a young mother (convalescing from recent abdominal surgery), with a 3 year old in the 2nd room, we required the rooms to be next to each other! Didn't happen, 2 rooms next to each other but we were separated from the teenagers & our daughter & granddaughter. To say the least, we had huge problems because of this not least drunken teenagers hanging about outside the 14 year old's room (hotel bar served alcoholic drinks to all the teenagers who wanted it) Air con didn't work in our room, no fan available 40c in the shade, only respite was to sleep with a wet sheet over us at night. Complained to receptionist, who stated that it wouldn't be too bad & to open our patio doors at night. Slept with patio doors open & drunken kids prevented any sleep at all by screaming, singing & throwing stuff onto our balcony. Complained to receptionist who advised to shut patio doors! 14 year old's bathroom kept flooding all into room. Maintenance guy couldn't find the leak - my husband fixed 2 x leaks after he's been. Air con guy came to fix air con but complained to us that he didn't know how to fix it on his own. My husband explained that as all the rooms on one side of the hotel had air con down, it was probably the circuit breaker but maintenance guy didn't understand this concept. Poor family next door had only 4 beds for a family of 5 and over a 5-day period were told that no more beds in hotel so 2 had to share a bed in heat wave. Yet when I went to complain about the air con problem the staff checked 3 different empty rooms to see if the air con was working for the option of moving us into a different room. Therefore, if 3 empty rooms, why could the family of 5 not have one of the mattresses? Lots more hassle and problems too numerous to list but reluctantly have to say won't be going back to Palm Court, even though we've have spent lots of cheap happy days there. On our last night one of the locals told us that it's being pulled down soon so perhaps that's the problem, maybe the owner's are reluctant to spend any money on it?
2/10
Poor Facilities and Customer Service
Submitted by: Joan in 04/09/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
We desperately wanted to get away with the family during the summer holidays and so we basically booked whatever we could get. It was cheap enough for half board. The location was ok, a bit dingy. I heard terrible reviews about the rooms, my sister was there a couple of days before me but transferred to another hotel as their room was appaling. She made suere that we got one of the better rooms on our arrival. I only ate in the restaurant once, it was disgusting and you were basically eating in a suana, there was no AC or fans. As a result I didn't eat or drink from the hotel throughout my stay although I booked for half board. The staff were not particularly helpful and looked miserable most of the time. I wouldn't recommend it to any friend or family and certainly will not be returning to that particularly hotel. Malta is beautiful though and worth the visit.
7/10
What do people expect!!!!!!!
Submitted by: danielle in 05/09/07
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
I have been going to Malta since i was a child and me and my husband stayed at palm court in july for our first year anniversary we got married in malta the year before at the santana hotel which was lovely but we decided to go for a last min cheap holiday im not going to say that palm court was the best hotel in the world but i found that the rooms were clean we were given clean towels daily which i thought was great!! the location was great we spent most nights in the dianas bar !!!
we are going back to malta in september and YES we are staying at palm court REALLY what do people expect for £250 for a week half board for two adults!!!!!
5/10
OK for the money
Submitted by: Tommy in 08/09/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
Our room was clean. Food was edible and hotel was ok but messy with the kids running round. Smelly in some places but the staff did try. Funny setup with the bar, have to get ticket from reception before u can get a drink. The dining room is small with little air conditioning got very warm we ate out a lot which was not too costly. Good bars and restaurants all around Elvis revue bar in Tourist St run by Simon and Josie is good will hold table until 9pm good shows. Crazy Daisy's round corner from hotel rip off merchant stay clear. money take pounds better exchange rate there cigs 15l 200 booze is about 7l a bottle same as UK take your own for a drink in the room the staff in the hotel are overworked big time and can get ratty, but if u try to be friendly they will respond, very nice people, very nice country. Would visit again even same hotel if we had to. We heard a few people complaining about different things and we may just have been lucky but we knew what we were heading too and for the money we had a good holiday never heard a single complaint from any of the kids.
 

Top Local Tips for Qawra

nice island to visit any one wanting fun and great views visit malta and all its sights,the first time i went to malta it was love at first sight.keep going back hoping one day to live in malta, just love the people and all the sights around the island.

Freeways Head to Freeways - it is literally 30seconds from the hotel. The people are very friendly and the prices are very very good. The best thing is that you get to keep the car for the maximum time as you can return it 30seconds away from the hotel! No need to pay for buses or taxi's back from the rental place or have to pay extra for collection!

getting about get out to popeye village, blue grotto, craft villages, valletta market sat/sun eat at vinnys buggibba sea front excellent food service

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Other names for Palm Court Hotel

  • palm court qawra
  • palm court hotel malta
  • hotel palm court
  • Address: Triq It- Tamar - Qawra - SPB05 - Malta
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3.4/10

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