Albert Hotel

, Riga, Latvia
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Albert Hotel

, Riga

Rooms: 246

33 Dzirnavu Street - Riga - LV-1010 - Latvia Hotel Website | | +371 6733 1717
425 Traveller

Reviews - Albert Hotel

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Historical Traveller Reviews of Albert Hotel

Another Example of Uncaring/Uninformed Staff

from A TripAdvisor Member
We wiill add our experience which is another example of poor and uncaring attention by staff which has been reported by other guests. In summary, we and our colleague were formally advised by staff to exchange money at an exchange shop next door to the hotel. A sign prominently displayed on the hotel counter said that staff would recommend a place to exchange money and, as we had just arrived in Latviia, we trusted the hotel's recommendation. We felt we were cheated because they gave us a very low exchange rate for 300 Euros, much lower than the posted rate and no receipt. The posted rate they told us the next day was "for exchanging large amounts of money". We received really professional servivce exchanging money nearer the old center and realized that we had been cheated next door to the hotel. When we reported the incident to the hotel manager, she did nothing about it and we suspect that the exchange shop next door is still raking it in from naive visitors. The amount lost was not large, but it left a bad impression, and we caution visitors not to expect informed advice from Albert Hotel staff.

Average hotel, location not that central

from polar_b
I believe this is a 3 star hotel because it does not have the usual "extra features" you would find in a higher-class hotel such as a gym and room service.

The rooms are fine and the interior is all very new. When I visited my mum and I had separate rooms. Both our rooms got quite warm and the "aircon" is not aircon at all - even when leaving it on max and at 8 degrees it didn't make much of a difference. I hate to think what it will be like on hot summer days. When you leave your room the ventilation is switched off, so expect your room to be boiling if the sun is shining.

The reception staff were mostly very helpful. They helped us make dinner reservations and also told the taxi drivers where we wanted to go (as most taxi drivers only seem to speak Russian). Check-in was slow though and I found there were queues at the reception at all times of the day. The minibar fridge in my mum's room was broken - despite reporting this 4 times it was still not fixed by the time we left.

There are two bars, one on ground level and one on the 11th floor. I found the ground level much more cozy, despite the lack of a view. The hotel restaurant and bars are all horrendously overpriced. Service was slow, and the food was so-so. The menu has few choices and the food on offer is quite bland. Would not recommend eating at the restaurant - venture outside and find a nice Russian or Latvian restaurant instead.

I had been told this hotel is in a central location. This not quite true. It is situated in what could be termed "city centre" but it's a 15-20 minute walk to the old town where most tourists go. If you want to go anywhere by public transport there is a 5-10 minute walk to the nearest trolley bus and tram stops. There are few restaurants and bars in the local area surrounding the hotel. Luckily there are usually lots of red taxis waiting outside the hotel, these taxis are very reasonable so getting around is not a problem providing you are prepared to a pay a few Lats for the taxi rides.

What a great hotel!

from A TripAdvisor Member
This is a great hotel. Very new and clean with loads of design details in the rooms. Really freindly staff and a lovely lovely bar on the top floor with great views and good cocktails. The breakfast is huge and goes on till 11.00 (perfect for those who like to stay out late) and the food at dinner time was tasty and cheap. We were really pleasantly surprised by Hotel Albert. I would recommend this place to anyone who is going to Riga!

Pleasant and a good value.

from A TripAdvisor Member
Very comfortable and very stylish. Decent location. Breakfast was amazing. The hotel was unable to accommodate my need for laundry over the weekend, however was able to store my luggage while I took an overnight trip during the middle of my stay. The staff was a bit on the stiff side...more like staying at the Ritz Carlton...would rather have the look and feel of the Ritz with the personality and sincerity of the boutique hotel it bills itself as.

Stylish hotel but uncaring staff

from dublin_boy
Having read great reviews of this hotel on TA I booked it for 3 day stay through hotels dot com. It is certainly as stylish as other reviewers have noted. Our room was quite small but adequate for a short stay. The bar looked attractive but was closed when we arrived at midnight.

The big let down was the staff. Checking in took an age as 2 other parties had arrived and everone, not just the person who made the reservation, had to complete a registration card. There was only 1 person on the desk and has was swamped. When eventually we were checked in he simpy handed me the key card and started talking to the next guest without so much as a "enjoy your stay".

Things then got a lot more serious when we were assaulted by thugs 2 minutes after leaving the hotel. My partner suferd serious fracture to his elbows. The hotel staff called for the police and ambulance but really didn't seem to give a damn. I returned to the hotel about 06:30 to send an urgent fax to my medical insurance company; the staff member suggested I wait half an hour as he was busy. I told him it was urgent, then he disappeared to a back office where I could see him chatting to some colleagues before reemerging after 10 minutes to say the at fax machine was broken. I went to the Reval Hotel Latvia around the corner and explained the situation; they were very understanding and immediately sent the fax free of charge. Our insurance company agreed to fly us home immediately; when I returned to check out 2 days early, I was presented not with a refund but a bill for 33Lets for medical attention.

I can't blame the hotel for the assault - such things can sadly happen anywhere. But I would suggest that you should only stay here if you value style over service and sympathy.

Albert Hotel - Very clean, friendly and comfy

from Tecwenwhittock
A small group of us just spent 2 nights at the Albert Hotel. We paid £52 per room per night.
The staff were all very friendly and the rooms were of a decent size and very comfortable. Every room has an LCD TV, however only a couple of channels were in English.
Very clean bathroom, with heated floor and powerful shower.
The Starbar on the 11th floor has a fantastic view across the city and is very reasonably priced (even the mini-bar in the room is of a good price).
The hotel is about 10 to 15 mins walk to the old town where most of the bars, restaurant and clubs seemed to be, however there are still a few good places within a 5 minute walk radius of the hotel open until the very early hours of the morning.
Good selection of food on the breakfast, although some of it may not appeal to British tastes, but still great value since it is free!
Safety deposit boxes are free and require 2 keys to open. They are also secured in a locked room.
Free internet access in the hotel foyer.

had a wonderfullweek in the albert hotel in january hard to belive this is a 3 s

from A TripAdvisor Member
we had a wonderfull week at the albert hotel in riga in january the weather was sooo cold but the atmosphere and the staff at the albert made up for the weather the food was wonderfull we ate there every night cant wait to go back

Wonderful Albert Hotel, Riga

from A TripAdvisor Member
I just spent 3 nights in the Albert Hotel, and what a total delight! All the praise I've read about the hotel is deserved. Everyone, to a person, was friendly, helpful, even going out of their way to get information and remember to update my key for late checkout so I wouldn't have a problem. The rooms aren't large but are completely adequate,clean, and comfortable and the minibar is fine if you have a late night craving for chocolate or wine. Most of all, I can't praise the staff enough for their hospitality and answering dozens of questions about tickets to the opera (which was phenomenal! The Flying Dutchman) and for directions. This is terrific value for the price, very nicely located, and with a restaurant on the first floor and a bar/snacks menu on the 11th, it's easy to get what you need. They have a safe deposit box in the lobby and the time clocks, a la Einstein's relativity, are very amusing. I'd stay there again in a minute.

Fabulous Albert

from A TripAdvisor Member
Thoroughly enjoyed stay in Hotel,service was first class and the food first class.The Star Bar on the 11th Floor has fabulous views of the city.
I have stayed in hotels in many countries and have not been in any that beats the service and excellent value for money the Albert has.
Keep up the good standards you are setting

ve ever stayed in

from deanovilla
Just got back from 4 days in Riga staying in The Albert Hotel. Hadnt really seen many pictures before hand but kind of had an image in my head based on price paid (£25pppn) and Hotel Rating (3*)

Well it beat all expectations.

It is easily one of the nicest hotels I have stayed in and for the price is an absolute gem. I believe the price may have gone up since I booked as word of mouth is quickly spreading at how nice this hotel is, so book now before it goes up anymore.

The Star Lounge on the 11th floor has fantastic views over Riga, and is a wonderful place to start a night out with a few cocktails and some chilled out tunes.

All the staff were extremely friendly, most spoke very good English and ALL the female staff were absolute stunners! ;)

The only bad point was on the final night where we ended up waiting 2 hours for ours meal in the restaurant and when it finally arrived it was awful. The explantion for this was that the chef was on his own that night and the dining room was quite busy but I felt they should have let us know this at the start rather than just making us sit there. Also I ordered the Risotto and when she was finally bringing the meals to the table she informed me that they didnt have any! Shouldnt they have mentioned that 2 hours earlier?

It really was an awful experince but the other 3 and a half days were soooo good that I can even forgive that blip.

Top Local Tips for Riga

Museum of Occupation Not everyone's idea of a fun time, but very interesting and moving.

The Lido If you want to sample a typical Latvian evening...go to the Lido(Atputas Centre)....the number 3, 7 or 9 tram takes you out there and makes for a lovely evening/day trip.Its a complex of log cabin style buildings that look permanently Christmassey!They have a huge ice skating rink with loud music for the skaters to enjoy (and only costs about £1.50 for 2 hours!Less for children)They have one main cabin style building which is the restaurant arena.They have an Express restaurant which is a buffet with everything imaginable for such low prices.Underground they have the Beer Cellar with Latvian beers among others and great food,complete with Latvian bands playing music which you can hear throughout the building ,no matter which level you're on!Then at the top its for the connoisseurs of food with the "Bistro" restaurant.Which is for people with a higher budget!All decor is wooden with booths/cave like decor.All food is made fresh and you can see Chef's cooking the food in front of you!

look up you'll miss the art deco unless you keep looking up in the right areas, as the ground floors tend to be banks/shops etc

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Other names for Albert Hotel

  • hotel albert riga
  • albert hotel riga
  • Address: 33 Dzirnavu Street - Riga - LV-1010 - Latvia
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