Starhotel Splendid Suisse Hotel, Venice, Italy

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Starhotel Splendid Suisse Hotel, Venice

Traveller Reviews

Rating

4.5/10

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Official Contact Details - Starhotel Splendid Suisse Hotel

Address: 760 San Marco Mercerie - Venice - 30124 - Italy
Phone: 041 5200755
Email:
URL: http://www.starhotels.it/
Official Website:
Hotel Class:
Rooms: 173

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"The hotel location is very convenient to visit the very center of the city. But the atomosphere..."

"I made a reservation for myself and 2 daughters (triple room) through disount website. I guess..."

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Reviews - Starhotel Splendid Suisse Hotel

2 reviews (Showing 1 - 2)

Rating:

6/10

Convenient but

Submitted by: Akiko Miyake in 07/11/05

Age Group: 31 - 40
From: France
Traveller type: Business Traveller

The hotel location is very convenient to visit the very center of the city. But the atomosphere is a bit too dark in the public space, also the reception is in the next building, so that if some customers (like people in a group tour) behave too noisy or disturbing to the others, there was no hotel staff to manage it. The breakfast wasn't so good as in the same category of the hotel (coffee didn't have no taste, not only me but any of my guests during my stay couldn't drink.)

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Rating:

3/10

bellow par

Submitted by: Eva Keyfetz in 05/06/05

Age Group: 41 - 50
From: Italy
Traveller type: Family Traveller

I made a reservation for myself and 2 daughters (triple room) through disount website. I guess you get what you pay for. We were directed accross a very dirty carpet (maybe due to flooding in Venice...however we visited other hotels and didn't find them in such disrepair)to a room that smelled so putrid, we had to hold our breath. When I called the front desk for a change of room, I was told someone would come up to clean room. They informed me that it was the cannal water that smelled fowell.Well, not so, because we had walked to the hotel and there was not such smell anywhere but in this room (and perhaps a few others).A chamber maid came in with a bottle of air freshner, wich didn't mix very well with the existing smell. I went down to the registration and pleaded for change of room, first I was told by a very unfriendly receptionist that there were no other rooms available. Eventually someone admitted that the 05 (I'm not sure anymore about this number)line had backed up sewer problems, and finally agreed to change us rooms. Unfortunately by then my kids and I were so sick from that smell we couldn't wait to leave hotel.

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