I have just returned to London after staying at your hotel and all i can say is its been a talking point the towels sent fluff all over the room and bathroom no bath robes or slippers or turn down service ''' Breakfast was a joke service dreadful seven staff and not one could come and ask if i wanted somthing more than the dreadful basket and the worst coffee i have had since i was a child you had my passport work it out not one member of your staff greeted us or said hello bar the staff in the annex i love Venice and will be back but not at your hotel i had been looking for a friend a place where she could have a large party next year .
I will be spending tomorrow with her and letting her know my finding
the weekend was great your staff in the restaurant were so of hand we went next door to harrys bar and it was like going home fantastic food and wonderful service your staff should take a training course there .
people say Paris or London staff are rude i travel alot staying......
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