Hotel Monaco and Grand Canal, Venice, Italy

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Hotel Monaco and Grand Canal, Venice

Traveller Reviews

Rating

3.0/10

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Official Contact Details - Hotel Monaco and Grand Canal

Address: 1332 San Marco - Venice - 30124 - Italy
Phone: 041 520 0211
Email:
Official Website:
Hotel Class:
Rooms: 87

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"I have just returned to London after staying at your hotel and all i can say is its been a..."

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Reviews - Hotel Monaco and Grand Canal

1 review (Showing 1 - 1)

Rating:

3/10

A very poor show

Submitted by: A Travel Library User in 03/26/06

Age Group:
From:
Traveller type:

I have just returned to London after staying at your hotel and all i can say is its been a talking point the towels sent fluff all over the room and bathroom no bath robes or slippers or turn down service ''' Breakfast was a joke service dreadful seven staff and not one could come and ask if i wanted somthing more than the dreadful basket and the worst coffee i have had since i was a child you had my passport work it out not one member of your staff greeted us or said hello bar the staff in the annex i love Venice and will be back but not at your hotel i had been looking for a friend a place where she could have a large party next year . I will be spending tomorrow with her and letting her know my finding the weekend was great your staff in the restaurant were so of hand we went next door to harrys bar and it was like going home fantastic food and wonderful service your staff should take a training course there . people say Paris or London staff are rude i travel alot staying in around 15 hotels each year this has been my first time to ever put a complaint on my e.mail i loved my vist to this wonderful city but your hotel needs to wake up and get back to good housekeeping . what also makes me very sad my parents always stayed here and loved it so i thought i would have the same experience they used to have it is now i feel to cold. im sure you have heard enough from me. Raymond kyle - Room 715

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