Grand Hotel Parco del Sole

, Sorrento, Italy
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Grand Hotel Parco del Sole

, Sorrento
4 star

Rooms: 150

1 Via dei Gerani - Sorrento - 80065 - Italy Hotel Website | | 0818782644
280 Traveller

Reviews - Grand Hotel Parco del Sole

« 1 2 »
Great food, service and staff
Submitted by: John in 19/05/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Young Couple
My wife and I visited Parco Del Sole for our 20th wedding anniversary, and could not have wished for a better allround vacation. The staff were always helpful and polite, the food was exceptionally well cooked and well served by the immaculate waiting staff. The room was always kept clean and had a lovely view
Awful, awful, awful
Submitted by: Marita in 05/05/06
  • Age Group: 31 - 40
  • From: Latvia
  • Traveller type: Business Traveller
You go to sunny country and book 4 star hotel on beach city and get room in basement.
Room with window which is not even seethrough. Moisture in the room was unbearable. Bed sheets totally moist, ventilation in bathroom non-existant, bed rotten... Service to meet my complaints was worse anything I have seen - arrogant people behind front desk, manager never available.
Avoid this hotel.
It's the best forza sorrento
Submitted by: Charles Murdoch in 03/11/05
  • Age Group: Under 18
  • From: United Kingdom
  • Traveller type: Family Traveller
My name is Charles and I'm 12 from Edinburgh. Being half Italian it was good for me because my granddad comes from Naples.
I think the hotel was clean tidy and fun. The evenings were the best when we went, my mum, my sister and me. The meals were good and nightly entertainment was good as well. I am going back on July 2006 again.
October week in Sorrento
Submitted by: Maggie in 01/11/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
Sorrento I feel is not a holiday for lazing, lots to look at. This hotel location is good to get into town - on free shuttle or local bus. Had half board - food excellent - 4 course evening meal - lots of variety - good quality. Waiters very pleasant. Only prob sometimes queued for table in evening. They had some evenings when you were sat with other guests which was nice. Could do with evening entertainment. Wouldnt describe as 4 star - decor a bit dated but clean and pleasant. Our room had view of Vesuvius and was quiet.
Sad & Tired
Submitted by: David Craig in 26/09/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Special Interest/Event
This has got to be one of the bigest let downs in my holidaying life. We had such high expectations of Italy and its food in particular, but they were cruelly dashed.

This hotel is bordering on dilapadated and nobody seems to care.

The staff were extremely sullen, the rooms were in desperate need of renovation as was most of the hotel and the food/service was probably the worst I've ever experienced. A huge drab dining area, didn't entice us at all. Despite having gone half-board, two attempts to eat there were enough and we consequently spent a fortune eating out the remainder of the time. Anyone who tells you the food is decent, obviously doesn't know any better.

The breakfast selection was reaonable relative to what you might expect on the continent. The pool area is quite good as is its adjacent bar. The position of the hotel is ok, although a little noisy being on the main road where you can easily jump a local bus to Sorrento (to eat!)

We saw a few honeymooners and I would be gutted if this was where I had my honeymoon. If you like overpriced, damp-smelling, sullen service, sub-standard food and very tired & shabby decor - or maybe if you don't have your own teeth to chew proper food with, then this is your kind of place. For anyone else, with any kind of standards, or with any kind of experience of decent food and service, then PLEASE steer clear of this hotel. Do yourself a favour..... don't do it!!!
Dependant on room
Submitted by: Smallwoods in 28/08/05
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
Ffirst week in hotel had a basement room with a small window and no sunlight. Terrible. Changed second week which was much better. Otherwise hotel fine if had a little more entertainment.
Excellent hotel
Submitted by: Harrison in 14/08/05
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
Service excellent, very clean hotel, hard working staff, could do with more waiters during peak times. Excellent position. very pleased. great pool. Great for the grandchildren.

Historical Traveller Reviews of Grand Hotel Parco del Sole

Nice hotel, but not one for swimmers

from A TripAdvisor Member
We had a lovely holiday in this hotel. It is true that this hotel is not quite four star, however in my opinion, it offers a great location. Buses stop just a few yards from the enterance of the hotel and for a euro you can hop on the regular buses in to Sorrento. The hotel also lays on a courtesy bus although we never actually used that, the buses are so frequent they will probably prove more convinient.
When we went, early September, the pool was far too cold to swim in. It is very deep indeed (3 metres) and I think that even in the hot weather it doesnt get a chance to warm up fully.
Bar is good, although only Heiniken on tap and it costs €4 a glass (although thats about the norm in the area) Wine starts from €9 a bottle with the meal which is very reasonable.
The meals are not up to much, lots of Pork when we stayed, but some of them are quite nice.
For what we paid the hotel was fine, and also considering what we paid the location was absolutely ideal for exploring all the sights.

Okay, nothing special.

from A TripAdvisor Member
We have just returned from this hotel. The rooms were large and clean. The swimming pool was quite dangerous as there are no hand rails and steps only at one end, and the pool is extremely deep, approx 12 foot. We weren't impressed by the food. It was served on cold plates by the waiters, so by the time it reached us it was only warm. The Hotel does offer a free courtesy bus into Sorrento, which we found quite handy but it can get quite full. All in all I wouldn't stay here again.

t suit gourmet lovers

from notenoughtime
Having read all the reviews after I'd booked, I was a little apprehensive about this hotel. I am a single parent with teenaged daughters and I wondered what I was letting myself in for. Here are the positives:
Good location - near enough to walk easily into centre of Sorrento and within easy reach of public transport. Despite being off the busy Corsa Italia the hotel was quiet.
Rooms were immaculate and the chambermaids cleaned them thoroughly each day and picked up the usual clothes dropped by my teenagers. Reception staff were helpful and cheerful.

Now for the negatives:
The restaurant - and let's face it, eating lovely food is supposed to be the highlight of anyone's holiday - well, forget it!! The standard of the food ranged from mediocre to inedible. The restaurant cannot cope with the number of guests and often if people didn't make it down to dinner by 7.45pm they had to queue to get in. The service was bizarre - at first the staff were hostile and bossy, but towards the end got a bit more friendly, but they should have been like this from the outset.

Not enough sun beds. Nothing for teenagers to do in the evening - no disco, no pool table etc - the hotel 'entertainment' - someone singing europop versions of 'Hello Dolly' defies description.

I loved the area, but I wouldn't go back to this hotel - mostly because of the poor standard of the food, that alone is enough to deter anyone who enjoys good food.

Beyond the call of duty

from A TripAdvisor Member
I had read some reviews and was quite worried as to what to expect but I now think 'you just cannot please some people'.
Hotel extremely clean, polite friendly staff. St Agnello is a very nice town with the station close by for Pompei and Herculaneum. Walking distance to Sorrento.
What I really want to do is to thank everybody at Parco del Sol, management and especially reception staff, for their understanding of my dilemma as on the day of my arrival, my husband suffered a heart attack and was in hospital all the holiday but I was allowed to have my 2 sons come and stay with me at no extra cost.

thank god it was better than the reviews!

from A TripAdvisor Member
Having read the reviews AFTER BOOKING I did have grave concerns,but was pleasantly surprised on arrival at the hotel. The grounds are well kept & colourful, the public areas are spacious & cool & the staff helpful.(A problem with our safe was sorted within 25 mins of reporting.) Our room was a good size(even sharing with a 15yr old), with plenty of storage, the bathroom well fitted & the air conditioning worked well.
The dining room was well run & the food was good considering they were catering for 400 people. The head waiters did look a bit fierce but soon warmed up and enjoyed some banter.
My only gripe would be that there were not enough sun beds available for everyone, & despite a notice asking people not to reserve beds with their towels this did happen. Having said that, there were deck chairs.
We have come to the conclusion that a holiday is what you make it!

Go prepared

from A TripAdvisor Member
Having read some dreadful reviews we approached our holiday with some trepidation. If you accept that Sorrento and environs is pricey and noisy particularly in high season this hotel is comfortable and staff try hard to please in the Italian way ! Room fine, clean - staff OK (our safe in the room was repaired within 30 minutes of reporting problem) and food satisfactory although not what we expected from a 4 star hotel. Bar bill needs watching as you sign for everything and pay at the end.

Pool a bit small and gets deep very quickly (watch your kids) and was cloudy but improved as week wore on. May be cold out of season. Buses into Sorrento regular but really crowded during high season. Excursions expensive but worthwhile.

Do your homework - this is not a quiet 4 star hotel on a Greek island, but a working hotel in an already expensive area. The coastline is spectacular and the whole area has an interesting history. All in all only a 4 star hotel in context of an expensive area but not as poor as some of reviews read. I was happy with what was offered.

OK - but not 4-star.

from A TripAdvisor Member
There is no way this hotel should be classed as 4 star. The approach to the hotel is impressive - but that is where it ends. The Desk staff are reasonably helpful, but complaints are not dealt with properly. The dining room is a joke - where else would you pay 4 star prices, only to have to queue for up to 30 mins for your evening meal? The waiters were surly and after the first few days, whatever wine you wanted was "not available". The swimming pool was positively dangerous - with a sharp drop in depth off the steps at the front of the pool - and there were no grab rails along any sides of the pool - just holes where they should have been! After our first week, the water was so cloudy, you couldn't see the bottom of the pool and in all the 14 days there, we never saw anyone cleaning the pool at all - and our room overlooked the pool. In all, not a bad hotel - but definately NOT 4-star.

very nice !!!

from A TripAdvisor Member
Me and My fiance stayed in the Parco Sole hotel for two week's in aug 2003 we got put in the refurbished part of the hotel and the room was very very nice and clean the maid came in twice a day. The breakfast was ok could of done with a bigger selection and the same with the eveing meal id recomend the pizza night their do once a week that was very good fresh stone baked pizza and as much as you could eat. The bar staff were very friendly and the waiter staff were ok the only problem we had is the air con was faulty and we kept getting told to turn it off. The pool was very nice it was quite hard to get a sun lounger you had to que for one on a morning apart from that it was great sorrento is a very nice place and only took us about ten mins to walk their.

An objective review

from A TripAdvisor Member
31/7/04 - 6/8/04
Having read some very varied reports on this hotel, we did not know quite what to expect. As it turned out this hotel is fine.

The hotel is set back off a busy road, so a room facing the road may suffer from noise. We were around one side and had no problem. The hotel is set in very attractive gardens with a fountain as its centre piece.

The reception area is pleasant and air conditioned. The desk staff are polite, if not friendly. Dont rely on them for money exchange, three attempts found they had no cash.

Our room was excellent, we had a second bed for our daughter and there was still plenty of room. The room was very clean, the bathroom was modern and spotless. The room had electronic controlled air conditioning (24/7). The room was tended every day and fresh towels supplied.

The resturant was perfectly adequate. The food was simple but well prepared and presented, there were at least three choices for each course. (Vegetarians need to order thier choice at breakfast each morning though).

Outside to the rear of the hotel is a small pool, about 15M long. This, I must admit, was a bit grimy around the water line edge but otherwise was okay. Small children must be watched on the entry steps, as the last one is a big drop. There is a garden terrace bar which was enjoyable in the evening.


Fantastic Hotel

from A TripAdvisor Member
My family and i just returned from a week long holiday at Hotel Parco Del Sole. It was an absolutely fantastic trip and we would definately go back. The hotel is beautiful, clean and well kept, the staff were extremely nice and brilliant at their jobs, and the food was great (especially buffet night). This hotel definately deserves its 4 Star Rating and i would recommend it to anyone.

Top Local Tips for Sorrento


Where to stay stay in parco del sole

Il Buon Boccone For a great snack, try Il Buon Boccone about 50 meters from Parco del Sole! Ask for the WHITE arancini...they are like rice balls. They're also only 50 cents and they are a great late night snack. mmmmmmm......


Other names for Grand Hotel Parco del Sole

  • grand hotel sant agnello
  • Address: 1 Via dei Gerani - Sorrento - 80065 - Italy
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