Grand Hotel La Pace Sorrento

Hi just came back from the Grand Hotel La Pace and I'm afraid I have to disagree with the negative reviews on here. We visited the Hotel as a party of 6 (3 couples) for 2 weeks and really had a fantastic experience. Hotel was great with wonderful facilities. Staff was very friendly, helpful and polite. Our rooms were of a good size, richly furbished and very clean. Food was excellent, great selection of well presented. We ate twice at the restaurant. Nice pool area with sun chairs. Wonderful and well organized was the beauty centre. We were very happy to stay here if we come back in this area for sure we will choose this hotel.

Nice facility but most of the front desk staff is rude and indifferent. Example: upon checking out, clerk gave me my reciept and didn't say thank you, hope you had a nice stay, please come back again, etc. Hotel is a 10 min walk on busy road with no sidewalk to nearest town. Shuttle to town runs about 7 times/day. Good buffet breakfast. Seems to cater to big tour groups. We stayed 8 nights and give it a 3 star, not its 5 star rating.

Extremly disappointing! Only 2 days short of our arrival we were told that they had booked us to their sister hotel that doesn't even get close to a 4-star standard hotel. After declining they even offered the 1st night free of charge! Make sure that you organize an alternative hotel right from the start otherwise you may end up sleeping on a bench somewhere.