Historical Traveller Reviews of Ambasciatori Hotel
Nice hotel in crazy Palermo!
If you dare go to Palermo, the Ambasciatori Hotel is very nice. My husband and I just were not crazy about Palermo at all. The sites were not worth the hecticness of the city. This hotel is located in a great area, close to many sites, shopping, and restaurants. The worst part is that it is on a busy one way street. This is a problem because it is very hard to get to, you will find yourself driving in circles. Then, you must drive in circles again to get to the parking garage (16E/day). The lift is very small, but once up to the hotel, it is very warm and cozy. Staff is very helpful. Rooms are decent size with nice bathrooms. Breakfast is very nice with wonderful terrace views. It was raining the morning we left, so we ate inside, but that was still enjoyable as well.
Arriving at the hotel late one evening does not give you a fair idea of what the hotel is really like as the street entrance is bit off putting with its big brown doors and door entry system, i felt like i was calling on a friend living in a flat! Once in the entrance and past the old style lift and through the proper entrance on the 5th floor we were welcomed warmly. Our room 601 was ready for us but had a few problems.
Firstly the hairdryer was broken, secondly we were only given one bath towel which was soon rectified but the maid still left us only one each day so i had to keep asking for another one! and also the room is directly under the kitchen which is very noisy at 6.30 in the morning when they are getting breakfast ready.Other noises too from other guests taking showers etc are heard too. Our shower/bathroom was very small .
The rooftop terrace is its pearl and is a great way to start the day having breakfast overlooking the city. There is no hotel parking for guests, you can park around the back of the hotel free if you can find a space but beware as everyone double parks here and you can get blocked in. We were lucky and managed to find spaces after a good drive round.
The hotel is perfectly placed for shoppers and city explorers and the warm helpfulness of staff made our stay ideal, it is a shame it is let down on just a few minor things
A wonderful find. We have no hesitation in recommending this hotel. One example is the fact that we arrived very early by boat from Salerno. Rather than having us cool our heels or tell us to leave our bags and go away until the current occupants checked out and the room was cleaned, they offered us breakfast (on their wonderful patio) - with no charge. A class act. The breakfasts were among the best we had in Italy - the great view adding to the pleasure of the excellent coffee and pastry. The room was excellent overlooking the main street but with the double windows never a problem with noise. The staff was very helpful and willing to assist with information about Palermo. One caveat, however: be prepared to change your visiting plans since everyone has a different opening and closing schedule, especially as to the hours of their siesta. We finally gave up and did an afternoon nap rather than try to figure out what was and was not open. But Palermo is a city worth visiting. Wonderful markets (if you like that sort of thing), excellent museums and churches, good restaurants and the mind- blowing Monreale on the outskirts. As for safety, taking the usual precautions that you would take in any other large city is wise. That's another feature about this hotel: its on the main avenue so lots of self-patrolling security. In total: a surprising and enjoyable city with an excellent hotel.
A Real Deal!
The Ambasciatori is really a great deal! The rooms are fine, nothing too special, but quaint and clean. The staff was extremely helpful and the view from the terrace is truly unreal! Probably the best view in all Palermo. If you're looking for an inexpensive, convenient place to stay, this is it!
from A TripAdvisor Member
Recently returned from a trip to Sicily. We highly recommend the above hotel. It's in the city of Palermo and suitable for travelers who can walk some steps and use a tiny elevator. Once there you will find a room with all conveniences, an extremely helpful staff and a lovely rooftop enclosed breakfast solarium and outdoor terrace with view.
Terrace to die for
from A TripAdvisor Member
The Ambasciatori is on the fifth and sixth floors of a building on Via Roma. The lift could hold four people at a pinch, with no luggage. But once you get up there the rooms are fine. Reception was nothing to write home about, but the staff were friendly and helpful. The central heating in our room was not working when we arrived (March 14th), but was soon fixed. Breakfast was taken upstairs (7th floor), in a room or in a conservatory, or, I suppose, when the weather is warmer, outside on the terrace. The terrace gives a great view over Palermo. You can see the domes of all the churches and the Teatro Massimo. Breakfast was OK, but could have been improved if they had real fruit juice instead of the chemical concoctions that they did have. We were there 8 days, and thought it was good value for money, handy for the sights, the railway station, buses, and shopping.
great location with spectacular views from roof terrace
from A TripAdvisor Member
We spent almost a week at the Ambaciatori and can really recommend this place: located in the heart of Palermo's old town (just 5 minutes from the main station - final destination of the airport bus) with all the main sights within walking distance (but still not too noisy), extremely friendly staff and an incredible roof-terrace with spectacular view of Palermo and the surrounding mountains it's the perfect place to explore the capital of Sicily. The breakfast is buffet with a nice choice of cereals, bread, cold cuts, cheese and sweets - nothing overwhelming, but quite luxurious compared to 'normal' Italian breakfasts. Breakfast can be eaten on that roof-terrace - there is even a greenhouse in case the weather is not for outdoors.
We got a great price on the web and stayed on the 5th floor (which is the main hotel). There is a dependence on the 3rd floor which we never saw as it was closed due to the off-season low occupancy.
Great hotel in a central location
This is a lovely hotel, situated in a safe and nice part of town. We were pleasantly surprised with the quality of the room for 85 euros a night. We were in the Dependence hotel and had a large, clean and airy room with a balcony and bathroom. Views from the balcony weren't great but our room was at the back of the hotel so it was very quiet. The staff were helpful, but we found the night porters moreso than the day staff. We would advise specifically asking for a room in the Ambasciatori as the rooms have been recently refurbished and are of a better standard than the Dependence. The roof balcony was beautifully presented with loungers, plants etc and offered fantastic views across Palermo. The breakfast was superb.
We hired a car so driving into Palermo was a little challenging to say the least! However, we were lost and asked locals who kindly allowed us to follow them on their scooter. Parking was fine, but it is down to luck more than anything. We would recommend parking in Via Cagliari, which is a few meters along past the hotel.
We would stay there again without hesitation.
Charming hotel in central location
My husband and I spent two nights at the Ambasiatori hotel, and were very pleased with our stay. While the entrance was slightly daunting (they are located on the fifth floor of the building and the actual entrance to the building isn't so attractive. Thankfully there is a lift and it works well), we were very relieved and pleased when we arrived at the hotel. The staff was very friendly and went out of their way on several occasions. The rooms were charming, and all facilities were of modern standards and well functioning. The decor was classic and pleasant. Breakfast was served on the rooftop terrace, which offered great views of the city. Our room had a small balcony as well, which had nice views. The location was quite central and safe. We would definitely stay there again and highly reccommend the hotel. One note, we arrived in Palermo with a rental car which we were returning that day. We had no trouble finding parking on a corner very close by, but I imagine we were quite lucky. The drive into the city was rather harrowing and we were happy that we were returning the car that afternoon. We used public transportation (or our feet) throughout our stay in Palermo. I wouldn't recommend having a car in Palermo, as the streets are very confusing and drivers are rather crazy! Public transportation works just fine and will keep your stress level down.
t miss the view from the roof
from A TripAdvisor Member
We stayed at the Ambasciatori Hotel in Palermo (actually in the Dependence, which is a budget hotel booked through the Ambasciatori). The hotel was convenient to the train/bus and it was more reasonably priced than most other hotels we looked at. We were very pleased. The area felt safe at all times, the hotel was clean and the rooms were fine (although we were surprised to find our private bath was across the hall). The best part about this hotel is the rooftop -- don't miss it! Breakfast is served there with a view of Palermo in every direction, but you can also buy a bottle of wine and sit up there in the evening to watch the city light up. It was spectacular!
Top Local Tips for Palermo
Not a place to hang around for too long!
Palermo is not a place for long stays, it has some incredible architecture, though very run down. The main attractions are the Norman Palace, the Capela Palatina, visiting the city by foot, Teatro Massimo and Politeama, and a short trip to Monreale. Beware of motorcycles and cars, a frightening experience to try to cross roads. Parlemitans are not as friendly as other Sicilians. We had a wonderful experience everywhere else, but in Palermo they seemed impatient and rude in general. We fell in love with Sicily, will definitely go back, I am not sure about Palermo.
be careful at night
be careful where you go off the main areas, the shopping on Via Roma looks good, but keep wallets secure and close to you. Not a lot of restarants to select from. If you are her to take in the history, 2 nights will suffice.
Be careful while crossing the streets in Palermo...especially down by the waterfront. The cars wont stop and you have to just GO and not hessitate or stop. The drivers will assume you're going to keep moving across the street and generally avoid you.