Florida Hotel
, Sant Agnello, Italy
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- Naples International Airport (NAP) 29.6 km /18.4 mi
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Florida Hotel
, Sant Agnello
Go self-catering to get the most of Sorrento's charms
Submitted by: julie in 30/09/09 - Age Group: 26 - 30
- From: United Kingdom
- Traveller type: Young Couple
My partner and I, both in our late 20's, booked this holiday with less than a month to spare, we both wanted to go to Italy, for the wine and food in particular. We booked Hotel Florida for 7 nights half board for less than £500 each and the hotel was rated 3 star. On arrival we were shown to our room - directly next to reception, it became clear that it wasn't going to be ideal. We had a small balcony which overlooked the kitchen/staff area and as our patio doors remained open for fresh air (no aircon), we could hear staff busy below and the banging of pots and pans - all within the first couple of hours. The room was basic - no plugs apart from one in the bathroom and one above the wardrobe which couldn't be reached. The bathroom was dirty and there were ants, the toliet seat was also badly cracked. Niether myself or my partner really said much and decided to take a walk into sorrento - the first of many!! We spent a few hours checking things out, had a bottle of wine and a few nibbles then headed back for dinner. We arrived in the dining room and were seated on a table with two older ladies - no disrespect but it wasn't what I was expecting. We weren't asked what we wanted, just given a bowl of watery soup followed by what looked like processed pork with a spoonful of mash. We didn't even manage to be offered a drink. We were then handed a tiny peice of paper with 6 options on it for the next day, I couldn't even eat what was in front of me, let alone think about my next meal. Coupled with the room, I was quite upset but found myself questioning whether we were to blame for expecting too much from a 3 star hotel. Hungry and feeling deflated, we trekked back into sorrento and spent the next 4 hours sat in the drains, at a pleasant little bar, run by a local family, it was lovely. The next morning, we were disturbed early, by the noise from reception and from that of the kitchen. We had a breifing from our rep and we told her about the poor state of the room and the noise. We were promtly moved to a block that wasn't used for thomas cook customers - it was better and cleaner and we had a fan. As for the food issue, we only ate in the hotel on the sunday night and again on the pizza night - we ate out for the remainder of the time. We did spend time around the pool which was nice and we used the bar in the afternoon and early evening. As I said before, no disrepect to the other guests but for a young couple, it wasn't ideal. We had chosen sorrento for the food, wine, local customs and the romantic feel - which we didn't get from sharing a table for dinner. In hindsight, we would have been better to have booked 7 nights self-catering or even B&B, the food in sorrento was inexpensive and I'm sure these two options are the best way to make the most of the beautiful cuisine that the Italians are famous for. We certainly made the most of it and have already planned our return and will be staying in an apartment in the drains. I'm sure Hotel Florida is enjoyed by its customers but it just depends on what you are looking for, it was far from what we wanted and in most ways expected but whatever star rating a hotel is given, I don't think that a clean room is much to ask for.
Fantastic value
Submitted by: Kathryn in 09/06/08 - Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Family Traveller
Have visited Sorrento several times staying at 4 star hotels. This was our first visit with the children and the hotel was perfect for a family. Getting about was easy with a bus stop just outside the hotel or a 15 minute walk into town. Food was fine and there were no complaints from the children (aged 12 and 8)! Swimming pool area very clean and always sunbeds available. Rooms are fairly basic but certainly adequate and very clean. At nights, the hotel was by far the quietest we have stayed at in Sorrento, as traffic noise is a problem for a lot of hotels. The children had such a great time that we have just booked for next year! Definitely good value for money.
Excellent stuff - ignore the moaners.
Submitted by: Jonathan in 12/03/08 - Age Group: 18 - 25
- From: Italy
- Traveller type: Young Couple
My fiancée and I spent two weeks in the Florida and although initially a bit bemused/disappointed, left very happy indeed.
We went in October last year, and took this as we wanted a very cheap 2-week break in Italy. After paying, we Googled the hotel and came across this site, with people complaining and scare-mongering about their 'horrible' experiences. This left me very apprehensive about my holiday, where I had planned to 'pop the question', but after staying here it seems it's more the social attitude of those that had bad experiences as opposed to the hotel's fault - I think one reviewer even complains about other guests?! :o)
On arrival, we left our luggage in the foyer and were lead to the dining room, which they'd kept open long after the usual dining time. The hotel has a reasonable-sized simple dining room, but because of the number of guests, they put four people to a table (unless they're in a larger family group), so couples are placed with couples. This was a bit of a shock on our first night as we were hoping to spend the holiday together as you would normally. However, this was such a great idea and brought a real sense of bonding with the other guests. Each night at dinner we'd discuss what we each did and what we had planned, swapping tips from destinations to cheaper travel etc on all the visits we were looking at, so turned out to probably be better than usual.
Staff were excellent - always willing to help with a smile and all clearly born entertainers - it worries me that one person found them intimidating, but then they seemed to have a problem with everything (why you wouldn't tell a rep about any problems before someone was injured is beyond me?!). :oD If they weren't trying to teach you how to say simple Italian greetings, they'd be having jokes and playing games if you so wished.
Food - Each night with your dinner, you'd receive a menu for the next evening with a choice of three starters and main courses, so there's always a variety to choose from. This is then accompanied by all the side dishes at the buffet and followed by a desert. All drinks are separate and need to be paid for with your meal (although very reasonable). Although the food isn't Michelin-award-winning, it's very good and the amount they'll serve you up will leave you stuffed until breakfast, ruining your diet forever - you need to tell them to stop or they'll keep serving you. :oD
If you weren't leaving the hotel for lunch, there was an excellent lunchtime menu which you paid for at the bar and if you were out for the evening, they would also swap your paid evening meal for a packed lunch, which you could then take with you on your excursion. Breakfast was usual continental stuff - cereals, bread, ham, cheese, fruit, etc.
Rooms - quite basic, but at the end of the day it's the place where you sleep - you've not gone all the way on holiday to sit in a room watching TV...have you? Ours had a double bed, desk and chair, two bedside tables, a double wardrobe, colour TV, shower, sink, toilet, bidet and wallsafe. Cleaned every day to a high level.
Lovely pool by the bar with plenty of loungers and tables to eat at - even in October it was a warm enough for a swim.
Once a week, the hotel puts on a modest Gala night, with some dinner-time fun and music afterwards to help you unwind and have some fun.
Although the majority of guests were older than ourselves, we still felt there was plenty on offer in the local area - even at the end of the season.
Town - not too far a walk, and the bus stop was literally outside the hotel and went straight into town for next to nothing. Train station very close by allows travel all over the area and even with really bad Italian phrases, we managed to get trains and buses to destinations further than Naples.
Complaints - there was only one complaint that we were aware of during our whole two weeks and this was regarding the heating (believe it or not). There had been bad weather during the 2nd week with snow actually on the mountains. It was a freak weather change not experienced by the staff in many years and as such it had become too cold for some of the residents, but the manager didn't seem to happy about having to put the hotel heating on overnight. This however was very quickly resolved once the rep was involved.
I think the main thing to bear in mind is that if you've got a cheap holiday in Sorrento then you're going to get a cheapish hotel. This is a great hotel and definitely not one to be worried about. If you're expecting a five-star, for the money you've paid...well that's your own fault. :o)
We went in October last year, and took this as we wanted a very cheap 2-week break in Italy. After paying, we Googled the hotel and came across this site, with people complaining and scare-mongering about their 'horrible' experiences. This left me very apprehensive about my holiday, where I had planned to 'pop the question', but after staying here it seems it's more the social attitude of those that had bad experiences as opposed to the hotel's fault - I think one reviewer even complains about other guests?! :o)
On arrival, we left our luggage in the foyer and were lead to the dining room, which they'd kept open long after the usual dining time. The hotel has a reasonable-sized simple dining room, but because of the number of guests, they put four people to a table (unless they're in a larger family group), so couples are placed with couples. This was a bit of a shock on our first night as we were hoping to spend the holiday together as you would normally. However, this was such a great idea and brought a real sense of bonding with the other guests. Each night at dinner we'd discuss what we each did and what we had planned, swapping tips from destinations to cheaper travel etc on all the visits we were looking at, so turned out to probably be better than usual.
Staff were excellent - always willing to help with a smile and all clearly born entertainers - it worries me that one person found them intimidating, but then they seemed to have a problem with everything (why you wouldn't tell a rep about any problems before someone was injured is beyond me?!). :oD If they weren't trying to teach you how to say simple Italian greetings, they'd be having jokes and playing games if you so wished.
Food - Each night with your dinner, you'd receive a menu for the next evening with a choice of three starters and main courses, so there's always a variety to choose from. This is then accompanied by all the side dishes at the buffet and followed by a desert. All drinks are separate and need to be paid for with your meal (although very reasonable). Although the food isn't Michelin-award-winning, it's very good and the amount they'll serve you up will leave you stuffed until breakfast, ruining your diet forever - you need to tell them to stop or they'll keep serving you. :oD
If you weren't leaving the hotel for lunch, there was an excellent lunchtime menu which you paid for at the bar and if you were out for the evening, they would also swap your paid evening meal for a packed lunch, which you could then take with you on your excursion. Breakfast was usual continental stuff - cereals, bread, ham, cheese, fruit, etc.
Rooms - quite basic, but at the end of the day it's the place where you sleep - you've not gone all the way on holiday to sit in a room watching TV...have you? Ours had a double bed, desk and chair, two bedside tables, a double wardrobe, colour TV, shower, sink, toilet, bidet and wallsafe. Cleaned every day to a high level.
Lovely pool by the bar with plenty of loungers and tables to eat at - even in October it was a warm enough for a swim.
Once a week, the hotel puts on a modest Gala night, with some dinner-time fun and music afterwards to help you unwind and have some fun.
Although the majority of guests were older than ourselves, we still felt there was plenty on offer in the local area - even at the end of the season.
Town - not too far a walk, and the bus stop was literally outside the hotel and went straight into town for next to nothing. Train station very close by allows travel all over the area and even with really bad Italian phrases, we managed to get trains and buses to destinations further than Naples.
Complaints - there was only one complaint that we were aware of during our whole two weeks and this was regarding the heating (believe it or not). There had been bad weather during the 2nd week with snow actually on the mountains. It was a freak weather change not experienced by the staff in many years and as such it had become too cold for some of the residents, but the manager didn't seem to happy about having to put the hotel heating on overnight. This however was very quickly resolved once the rep was involved.
I think the main thing to bear in mind is that if you've got a cheap holiday in Sorrento then you're going to get a cheapish hotel. This is a great hotel and definitely not one to be worried about. If you're expecting a five-star, for the money you've paid...well that's your own fault. :o)
Best holiday of my life!
Submitted by: Julie in 24/10/07 - Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Young Couple
After spending 2 weeks at the Florida hotel, I can't fault it. We found the staff fantastic, especially Michelle! The food was to our liking, we knew that by the scales went we got home!! The pool area was very clean and relaxing, we couldn't fault it. Our room was facing the pool, it was so clean and a pleasure to spend our fortnight in. May I add the lady who cleaned our room was fantastic. She was so happy and helpful. This holiday would have a 10 from us if it hadn't been for the traffic, that was scary! I can't wait to go back. We met some really good friends in the most beautiful place I have ever been. To all the staff at the Florida hotel, we had a ball ....and it's thanks to you. See u all soon.
Horrible
Submitted by: Mandy in 23/09/07 - Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Family Traveller
Very basic accomodation, staff especially the older lady behind reception very intimidating. Food horrible, ripped off when hiring fans as they were taken back early and we had to pay to re-hire them again. Wardrobe door unhinged, nothing done until it fell on my Dads head and was reported to rep. Son's room had no shower door and after 4days a curtain was hung and the door left propped up in the bathroom. His room was also alive with ants and although the cleaning lady (who was very nice) did her best they were left dead after being sprayed in the shower and his bedroom. Having said that I will be returning to Sorrento as it is a magical place with lots to see and do but I will stay well clear of the Florida.
1 out of
1 reader found this review helpful
friendly staff very clean hotel
Submitted by: jean in 02/08/07 - Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Sun Seeker
We have just returned from a week at the florida hotel and were pleasently surprised,we got a very cheap deal so we weren't expecting too much of the hotel, but it was was very clean, staff friendly, pool area very nice, bar stayed open untill midnight, drinks were reasonable price. You could purchase meals at lunch time if you wished which were good value.(4 euros for salad or pasta )We had a nice room in the gardens of the hotel which were in amongst lime and lemon trees. maid cleaned room every day, the breakfast was fine, usuall continental style, evening meals were basic but edible with a choice of starter and main course every night. gala dinner on the wednesday with live music and dancing around the pool, which the staff joined in with. Took about 15 mins to walk in to Sorrento town or bus from across the road from the hotel took 5 mins ( 1 euro )Lots to see and do in the area, Capri, pompei and versuvio lots of shops in Sorrento Would definately go back and stay at the hotel again.
Awful Food
Submitted by: Caroline in 26/07/07 - Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Honeymooners
While the hotel itself was very pleasant, rooms simple, but clean. Pool area and bar were very nice, and in a quiet location (about 20 minute nice walk into Sorrento).
Staff were particaurly unhelpful and unfriendly and the food was abysmal. On arrival late Friday night, we were subjected to slices of packet pork, Smash, and soggy veg! - hardly fine Italian cuisine! The lunches (which were extra) and served by the pool were lovely, so the staff could clearly make nice food, but chose not to for the evening meal. The whole dining area was sterile and dull, where you were ushered in and out as quickly as possible, with no atmosphere at all.
The staff were very rigid with their pool closing hours particualry, where a 6.00pm curfew was imposed on the pool! (a very early time for a holiday resort!)
I for one, wopuld definetley recommend the area, Sorrento is lovely and there is loads to see and do there. Some gorgeous restaurants, with proper Italian food. I would not however recommend this hotel if you are looking for a real taste of Italian food!
Staff were particaurly unhelpful and unfriendly and the food was abysmal. On arrival late Friday night, we were subjected to slices of packet pork, Smash, and soggy veg! - hardly fine Italian cuisine! The lunches (which were extra) and served by the pool were lovely, so the staff could clearly make nice food, but chose not to for the evening meal. The whole dining area was sterile and dull, where you were ushered in and out as quickly as possible, with no atmosphere at all.
The staff were very rigid with their pool closing hours particualry, where a 6.00pm curfew was imposed on the pool! (a very early time for a holiday resort!)
I for one, wopuld definetley recommend the area, Sorrento is lovely and there is loads to see and do there. Some gorgeous restaurants, with proper Italian food. I would not however recommend this hotel if you are looking for a real taste of Italian food!
Good clean hotel
Submitted by: Sue in 26/09/06 - Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Relaxation Seeker
Staff very helpful and very friendly at all times. Rooms spotless, kitchen spotless. Superb setting with peasant areas to sit, around a very nice pool. Pool kept at high standard of cleanliness. Area more suited to the more mature traveller as not a lot of night life in the immediate vicinity. Pleasant 20 min walk into Sorrento.
Nice hotel pity about the food
Submitted by: Iris in 13/06/06 - Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Relaxation Seeker
We were after a nice break in Italy but the hotel was very basic which was not a great problem as the staff were very friendly and the hotel was very clean but the food was awful not what I expected in an Italian hotel most of the food was tasteless and not very warm. The hotel is a little bit of the beaten tract so to go into Sorrento was either a 20 minute walk, a bus ride or a rip off taxi which really suited the hotel as the drinks were the dsame prices as Sorrento but without the entertainment. We will not visit this hotel again.
Small & very friendly
Submitted by: Tracey in 22/05/06 - Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Family Traveller
A family group of 8 (all adults) stayed for 1 week, we couldn't have asked for friendlier staff or better service. The rooms were spotless, food was local cuisine (we didn't want to go to Sorrento and eat burgers and chips!) Lovely pool and not crowded with children (which is nice when you have left your children in the UK). The only thing we found was that there wasn't a lot of night life "round about" without going into Sorrento (about 10-15 minutes walk away) but the staff and other residents were so friendly, we stayed in the bar by the pool every night, especially on the Tuesday when it was the gala night. I will definitely be going back to this hotel, hopefully soon.
Read 89 additional reviews of Florida Hotel at TripAdvisor.
Want to see more hotels? View all hotels in Sant Agnello
Top Local Tips for Sant Agnello
Getting around Tickets for buses can be bought from most newsagents, and are a cheap and efficient way of getting around. You can either buy single trip tickets or all day ones. When you get on the bus, there is a machine that you put your ticket in and it gets stamped, rather than paying the bus driver. There are several ferries available from the marina which can take you various places - Amalfi tours, to Naples, to Capri. I recommend this rather than doing it through a tour operator, as it is easy and significantly cheaper. It is definitely worthwhile visiting Pompeii - there is a specific train to take you there which leaves from the train station. Make sure you bring plenty of water with you though, especially if its as hot as it was when we went, as there is only one shop at the very start and the place is huge!
Pompeii and Herculaneum If you want to visit these places it is very easy to catch the train and much cheaper than the tour operators organized excursions.
Buses From this hotel, use the 'C' bus, which will drop you off at the bottom main rd, is 1 Euro, keep a couple of tickets handy incase you dont want to walk back, You only have to validate them when you catch the bus.
- (hotels)
Other names for Florida Hotel
- florida hotel sant agnello
- Address: Via Vico I Rota 15 - Sant Agnello - 80073 - Italy
Travel Library Traveller Rating?
"Go self-catering to get the most of Sorrento's charms" - julie
"Fantastic value" - Kathryn
"Excellent stuff - ignore the moaners." - Jonathan
Candid Traveller Photos
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- (hotels)
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