Stendhal Hotel

, Rome, Italy
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Stendhal Hotel

, Rome
4 star

Rooms: 44

113 Via del Tritone - Rome - 00187 - Italy Hotel Website | | +39 06 422921
319 Traveller

Reviews - Stendhal Hotel

1/10
HORRIBLE!!!!!
Submitted by: A Travel Library User in 13/09/06
  • Age Group:
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  • Traveller type: Mature Couple
I have stayed at the hotel Stendhal during spring 2006. In fact, it is the worst hotel I have ever been to and believe me I have traveled all around Europe!
First of all, the hotel does not correspond to the category of 4 stars that it claims. The room I was staying in was tiny will all the furniture crammed around the bed and I could barely move around. Then the bathroom has not been cleaned during my entire stay (the floor was always extremely dirty), and even though the hotel says it provides shampoos and shower gels and other products, there was nothing but the toilet paper and the bags for sanitary towels. I had to literally beg for a bottle of shampoo! Furthermore, the laundry service was very expensive and not good at all. They spoiled one of my t-shirts, which was just put in bleach so that it has actually changed its colour, and other clothes I gave in for the laundry have not been washed at all! They were dirty (you could smell that)! When I went to complain, the hotel staff has informed me that I was wrong and nothing happened and that they did NOT believe in what I was saying! In the end, I had to go to the shop and ask the manager to confirm the initial colour of the t-shirt and only after receiving a verbal confirmation and a document did the hotel staff agree to pay me back for the spoiled garment! Even then nobody apologized for what has happened and I felt that it was all my fault!
Moreover, on your arrival you will be told that the staff of the hotel will make everything possible to make you enjoy your stay butÂ…! Don't ever believe it since they have done everything to ruin mine! Their help was nowhere near something you would consider useful and in addition, they make you feel as if it is you who should actually be working for them!
Lastly, the hotel does not have a restaurant, and the breakfast range is very limited (think coffee, half a glass of juice and a pastry).
Overall, if you do not want to have negative experience in Rome, don't go to Stendhal! (A much better hotel in the same price range is Valadier, which has an excellent location, fantastic cuisine and better rooms and service!)

Historical Traveller Reviews of Stendhal Hotel

Great Room, even better Service (Spend time with Fabrizio!)

from A TripAdvisor Member
We spent 3 nights at this hotel and we were quite impressed. The room was elegantly styled and absolutely immaculate. The location was great - restaurants within walking distance and taxi point within a 50 meters.

The things that we will most remember was the service. Two members of their staff should be given awards...Fabrizio and Roberto.

Fabrizio took extra time to give us great tips about the city and about the people of Rome. He recommended great places to eat and was extremely helpful and friendly. We will never forget his kindness.

Roberto took time out of his routine to show me how to tie a tie with a French knot. He even took his own tie off and made me practice under his supervision. It is moments like that, that really make a trip to Rome relaxing and fun.

I hope you experience the same!!! No matter, we plan to return anyway!

Style, but without the extreme prices!

from A TripAdvisor Member
After conducting much research on sites such as this one, we chose to stay at the wonderful Stendahl for our first trip to Rome. All of the photos I had seen of the rooms and common areas were very accurate, and I was quite impressed with how well the entire hotel lived up to my expectations. The rooms are not enormous, but are nicely appointed and with a concern for detail that is unusual for a hotel of this stature. The staff was courteous and accommodating and helped with making reservations for dining and other activities. The breakfast, which is included, was more than satisfactory and could easily cost forty dollars at another hotel. The location is as central as you can get to all of the major attractions. In fact, I think we walked everywhere, something that we could not have done as easily if we had stayed at the De Russie or Locarno. That proximity to everything comes at a price since the hotel is situated on a rather bustling thoroughfare. So while I had requested one of the front-facing rooms with a balcony, I immediately wanted to switch to a more quiet room at the back. Unfortunately, they were already occupied, but our exercise-filled days insured that we had restful nights. There are two complaints, both of which were the case with every hotel we stayed at while in Italy. First, the mattresses are extremely firm. Hard is probably a more apt description. Again, we were so exhausted from wandering the streets that it was of little concern. Second, none of the hotels we stayed at, all designated either four or five star establishments, had operable air-conditioning during the winter months. This can be a problem if you prefer a colder sleeping experience because you probably won't want to open a window facing the mostly beautiful, but mostly noisy streets in Italy. Having said that, the Stendahl is a true boutique hotel and we would definitely stay there again. It is an excellent option for those travelers looking for style, but without the extreme prices.

A Little Gem

from Spender
They say Small is beautiful and this is certainly the case with this hotel
Great location for the Trevi fountain , Spanish Steps and other sites
Rooms are well decorated and Service is excellent
We will certainly be going back to the Stendahl for our next visit to Rome
Highly Recommended

Best Hotel

from A TripAdvisor Member
We spent our first three nights of our honeymoon here. The service was perfect. The staff was so helpful, recommended great places to eat, and were attentive to every detail. Every time we left our room, they went in and checked to make sure we did not need anything.

The location was fantastic. The room was spotless. I would recommend this hotel to anyone traveling to Rome.

Hip and Happening Hotel!

from Keezer
Wow what a breath of fresh air. The Stendhal is a hip hotel, sleek design, innovative architecture and modish atmosphere tha give you a totally fresh take on the hotel experience. This fabulous palace has transformed my holiday in Rome, offering the opportunity to experience something much more than just a place to bed down of an evening. Individually designed rooms combined with state of the art technology, invite you to share a vision where imagination and flair combine with comfort and luxury to offer a unique escape. The location is simply superb although the hotel's only drawback is being on a busy, noisy street (no noise can be heard from inside the hotel but it is still a bit annoying to have to step out into that racket!) I would recommend the Stendhal to anyone looking for a modern yet hip hotel in the hub of downtown Rome!

Perfect Place to Stay on Your Roman Holiday

from DaveStranger
Last October, I had the pleasure of staying at the Stendhal Hotel for 10 nights. I had been searching frantically for any kind of room at any price in Rome but could find nothing thanks to the pope's 25th anniversary and Mother Teresa's beatificaiton ceremony falling during the week and half.

Somehow came across the Stendhal and they had a very pleasant room. Everything from booking the reservation (by email and they confirmed by phone), arranging the car service to pick up at the airport, and the every day help of the staff was just extraordinary.

Example of great service. We had bought some posters at one of the many stalls around tie city on our second to last day in Rome. And, of course, the post office isn't open on Sundays, and we didn't really like the idea of lugging for the next week before going home. So what did we do? We asked one of the friendly people at the desk to help. And, he boy did he ever! This package arrived a week or two later so carefully packaged that you'd have thought we'd sent a fragile vase.

The room wasn't the largest, but it definitely was one of the cleanest. The breakfast service wasn't fancy, but relaxing just the same. The decor was modern and tastefull. The location was great: near the Barberini plaza and the Spanish steps. Within 10 minutes you could go from the set of Roman Holiday to La Dolce Vita to the U.S. Embassy.

The internet connection seldom was stable or speedy, but the internet cafe across the plaza was an easy walk.

Next time I go to Rome, I know where I'll be staying. I encourage anyone going to do the same.

Not Happy

from A TripAdvisor Member
We just returned from our Italy vacation, and perhaps publishing this complaint will make me feel a little better about my experience with Stendhal. In summary, they did not have the room available which they promised, and the manager refused to compensate, apologize, or even acknowledge their error. I booked our room over 90 days in advance. I ran a query through a travel website (romeby.com), and Stendhal replied to me indicating they had a "1 double bed superior room, overlooking the square (Barberini) with a little balcony". They also quoted a room without a balcony for $20 euro less per night. So, I reserved the room with the balcony. Upon check-in, I asked about the balcony - and our assigned room didn't have one. Their balcony rooms were unavailable, and our assigned room was their last available. The desk clerk could not understand why the window in our room would not make me happy. The manager was not available at check-in, and it was two days before our schedules allowed us to meet to discuss the issue. We showed him our e-mail promising a balcony room, and his reply was along the lines of " I see your email, but I did not save a copy on my computer"....as if he thought we wrote the email ourselves! By the way, the description "overlooking Barberini Square" is a little misleading. Perhaps if you had a balcony room and leaned out as far over the railing as you possibly could, you might be able to see the pavement encircling the fountain, which is actually around the corner from the hotel. Any sort of reconciliation on the part of the hotel would have made me happy, but they offered NONE. The hotel was nicely decorated. Cleanliness was OK...the room carpet was stained, so the slippers in the room were a good thing. Leftover hair in the bathroom. But after the looks we received during our room disagreement, I wasn't up for dealing further with the staff. Only once did we use our prepaid breakfast. We wanted to get going quickly every morning, so we just went across the street for cappuccino and sandwich - it's just as good and a lot less expensive. Hotel location was convenient. Rooms were well soundproofed, with the windows shut. A little other advice: don't use their car service. The car wasn't anything special. The driver didn't offer much information about the scenery. My flight was 3 hours late and my baggage was lost. I called the hotel as soon as I could to let them know. We were yelled at, and then charged double. The second charge was eventually reversed, but only after we told them that we tipped the driver 30 euro because we felt so bad about being late. For a 4 star hotel, and for as much as we paid for our room, the Stendhal Hotel staff made us feel as if we were being cheap!

great hotel, great location

from A TripAdvisor Member
My husband and I were kind of suspicious about making hotel reservations through the web but when we arrived to the Stendhal hotel and saw the room we were greatly satisfied on its beautiful decoration and newly refurbished room and bathroom. It was also very nice the place to have breakfast. Perfect location.

Fabulous hotel

from A TripAdvisor Member
From start to finish, our 3 nite stay was wonderful. Rooms are a tiny bit small but that's just the hotel. Very Euro-chic and good breakfast buffet since they had scrambled eggs! The new marble bathrooms were beautiful, slippers with the hotel's name, fluffy robes and our room had one of the three balconys. Did notice hotel was a little warm so we opnened the windows. There is a homeless guys with dogs who likes to beg nearby and his dogs bark at other dogs, but that's not the hotel's fault. Really fun and nice. Busy street out front and near Barberini metro stop. Their computer access is through a Mac and seldom worked. The owners apparently prefer Mac's--only downside.

Personal and helpful

from A TripAdvisor Member
I was told by friends that have visited Rome that the Spanish Step area was a great location to stay. After searching the Internet for many hours I came upon the Stendhal. I read other reviews about the hotel and was impressed. I certainly made a great choice of hotels and was very pleased with the staff, room, and service. The hotel is very clean and nicely decorated. The room was a little smaller than I had hoped for, but still very nice. We did have a room facing the street and I found the noise level to be high. We slept with the window open to get the cool air, but many times had to close the window because of the traffic. I would recommend asking for a room that did not face the street. I like bathrooms and rate hotels a lot by the bathroom. It was a very nice bathroom and looked to have been recently renovated. Great for a bubble bath! Breakfast was also very, very nice. It was served on china with silverware and the selection of breakfast food was good. The location was great---easy to walk around and see the major sites. The staff also took care of taxis, trains, and tours. Would definately recommend.

Top Local Tips for Rome

Museums and sights Get their early - St. Peter's Basilica deserted at 9am on a saturday morning, yet one-and-a-half hour queue for Vatican museums at 11am on same day, which closes doors at 1.40pm. You have to walk through entire museum to see sistine chapel - NO shortcuts. join a tour for coleseum - will skip queue and you get 'free' tour of forum / palatine after. Get "roma pass" if you intend to stay longer than three days. pantheon free and worth seeing. give yourself three full days to see best sights. evrything pretty much within walking distance of each other.

Rome Transportation Use the Metro subway. Save your feet for sightseeing.

eating out in the evening Go to Trastevere and walk the alleys on a Friday/Saturday evening and discover wonderful places to eat. If you want clubbing, go to Testaccio but only after 10. Make reservations for most places. The outlets are not as good in ROme (Castella ROmana) as they are in FLorence. THe Rome outlets were 80% American brands -- who wants that when in ROme?! Visit the outdoor market Sunday at Porta Portuisi in Trastevere for bargain finds, and also the market at San Giovanni for 30$ cashmere sweaters - all the way in the back. Except for the sweaters, the rest of the market was mostly for teenagers -- showes were not great bargains or quality there. Shop for shoes along Via del Corso near the Piazza del Popolo for interesting styles.

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Other names for Stendhal Hotel

  • stendhal hotel rome
  • Address: 113 Via del Tritone - Rome - 00187 - Italy
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"HORRIBLE!!!!!" - A Travel Library User

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