Saturnia, Rome, Italy

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Saturnia Hotel Rome

Traveller Reviews

Rating

1.5/10

Official Contact Details - Saturnia

Address: 4 Via Ruinaglia - Rome 00184 - Italy
Phone: 64828499
Email:
Hotel Class:
Rooms: 16

"My boyfriend and i stayed in this hotel on the 8-10 May 2005. I booked this......"

Reviews of the Saturnia

2 reviews

Rating:

2/10

Rude and misunderstanding!!

Submitted by: Mr/Mrs Chung in Nov 2009

Age Group: 26 - 30
From: gb
N/A

My boyfriend and i stayed in this hotel on the 8-10 May 2005. I booked this hotel via Booking. It for 101 euro so i was very pleased as hotels in Rome are very expensive. The next day i received an email from the manager informing me there was a error, it was 100 euro per night!! However, the manager was very nice and accepted 130 euro instead. We arrived in Rome and was unable to find the hotel because it was down a slope in an alley!! Go into station and follow arrows to Cavour, 7th or 8th alley on the right. We were given a double room at first then the hotel asked us to change into a single room with double bed and was told we were going to be moved again in the morning!! So in the evening, we packed and expected to moved rooms again but didn't and wasn't told!! We weren't given enough towels and they were were not changed each day. As we were checking out, we were accused of drinking water from the room mini fridge (1 euro per bottle). And as i tried to explain we did not drink anything because we bought our own drinks and snacks from the supermarket he just rolled his eyes and kept saying "YES YOU DID". On a good note, the hotel was clean and about 25 mins walk to centre and nice cafe next door. The manager was nice!! So thank you!!

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