Santa Chiara Hotel, Rome
Reviews - Santa Chiara Hotel
- Age Group: 60 +
- From: United States
- Traveller type: Retired
Read 266 additional reviews of Santa Chiara Hotel at TripAdvisor.
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Historical Traveller Reviews of Santa Chiara Hotel
Location Location !!!from Yks26
Watch out for the ants!!from bltzfgrw
We had a confirmed reservation for a deluxe room and when we arrived were told that one did not exist...even though we had the printed confirmation with us!!
The hotel staff (very surly and snobbish) said that they could put us up in a suite. We were quite impressed until we arrived at the room. It literally was annexed on to the existing hotel and it took us two elevators and three sets of stairs to reach our destination. Of course we thought it will be nice to have a suite....until we opened the door and found a large room with ceilings in some places that were no higher than 4 to 4 1/2 feet high! Then there was also a kitchen..but that was locked. Going further into the room we found another room with a couch and table and a large outdoor veranda. Almost all of the "suite" was unusable and was something out of the 1960's.
This wasn't the worse..not yet! We went out to dinner and returned to retire. In the morning..there were literally hundreds of ants crawling around the nitestand..just inches from my face. We informed the staff and they said they would do something about it. Another nite and more ants..I guess they didn't do much.
Then, we had to leave at 3:30 a.m. to get to the airport and when we awoke, there was no power in our room....none! We had to go down to the front desk and see what they could do...all they offered was a flashlight!!
Needless to say, we requested that the Manager give us a call to discuss the matter. He never called. So, we sent an e-mail..and another and finally got a reply which was basically....
"What do you expect us to do about ants"? Maybe NOT have them..
Anyway, all in all a very bad, distasteful experience. We have enjoyed so many better hotels with friendly staff to ever think of going near the Albergo Santa Chiara.
Stay at the Residenza Canali Insteadfrom janalina
So central , but lighten up staff!!from A TripAdvisor Member
Our room (no 423) was on the top floor with a large balcony that looked over the nearby church and a side street - the bathroom was very large by some standards and was the same size as our bedroom. The rooms aren't very plush or romantic , but the location of the hotel beats everything else hands down.
The staff were always very surly and never initiated a hello or goodbye or asked if you were enjoying your stay.
If you want an excellent location, clean rooms but aren't bothered about hotel friendliness, go to the Santa Chiara.
We would definatley go back.
Location, location, location!from marywoodall
Great hotel behind the Pantheonfrom ddepicciotto
The location is off course fantastic, within walking distance of all major sites, the service was very friendly, the rooms and bathrooms were very clean, spacious and quiet (but not very luxurious or romantic), breakfast was very good and varied. I highly recommend this hotel.
Pleasantly Surprisedfrom A TripAdvisor Member
We were pleasantly surprised by both the great location and the value ($225 Euros/night). What we got was a well kept room with a balcony on the 4th floor, street side. No problems with noise level and it was above average temperature in October so we had the doors open quite frequently. The staff were efficient, if not overly friendly. The breakfast was varied enough to not get old after 3 days. Bottom line - we'd stay there again.
good valuefrom NJ_Red
Dishonest hotel - avoid at all cost.from A TripAdvisor Member
I was giving them a second chance after they "lost" my reservation last time (despite faxed, e-mailed and telephoned confirmations) only because of the location. This time they denied my request for a quiet room (three repeated communications to confirm this again). It is THE noisiest hotel I have stayed in and I travel every week to several European countries. They did not realise I understand Italian and so felt free to say "we have got his money - pretend we did not get his e-mail, he cannot prove it". We then observed their taxi scam when they booked separate taxis for us and an American couple who were travelling to the airport at the same time. I overheard one member of staff telling another sharply "no, do not let them share - we lose our commission". This would have saved the Americans Euros 46 for their gain of perhaps 10. Avoid this hotel. They are arrogant thieves.
Top Local Tips for Rome
Private Car If the hotel can arrange it hire a private car for pick-up and drop-ff at the airport.
Two great restaurants For a great lunch or dinner try Ristoranti a la Rampa at PIazza Mignanelli 18 just to the right of Spanish Steps or the Ristorante Clemente at Piazza della Maddalena, 4 which is just a few blocks from the Pantheon.
Vatican When visiting the Vatican in July/August its best to do a tour. Angel tours were great!
Other names for Santa Chiara Hotel
- rome santa chiara
- albergo santa chiara rome
- albergo santa chiara hotel rome
- albergo santa chiara
- Address: 21 Via di Santa Chiara - Rome - 00186 - Italy
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