What a disappointment this hotel turned out to be...4 stars...I don’t think so, more like a 2. First impressions were very good. Lovely contemporary trendy spacious room (Deluxe) however it was the smaller details that let the Ripa down. For instance, the mini bar was NEVER stocked up in our 4 night stay. There was no room service menu, having being told it was not possible to have one?!? Mites were in the room swarming around sweet things such as drinks and food. But worst of as, we had no hot water for 2 days...and were told 'It can't be fixed today' and 'These things happen!' Upon complaining, we were brushed off. I would not recommend this hotel to anyone.
12 out of 12 readers found this review helpful
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Our family (2 adults and 2 boys) stayed there twice this month. Each time we were warmly greeted and treated really well. We enjoyed the concept and the ambience of this hotel and of the area it's located in. We stayed in two different suites of similar quality - beautiful/funky design design (although perhaps a little "used" around the edges). Found the staff great and the breakfasts excellent. Prices were very reasonable. Rooms warm and very clean.
11 out of 11 readers found this review helpful
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Our room had exposed wires leaking plumbing and it was situated near the stairs so all you heard were people all night long and the disco downstairs (never again would I stay there)
5 out of 5 readers found this review helpful
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Our room (along with many others) DID NOT resemble any of the pictures on the various websites. I have stayed in nicer youth hostels!! Wallpaper hanging off, damp, broken tiles, exposed wires. If you want to really rough it - stay here and feel really ripped off. Worst still - the management did not care at all!!! STAY AWAY!!!
5 out of 5 readers found this review helpful
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All I can really say is that when my family and I stayed at this hotel, our room was broken into and a number of things were stolen. It was clearly an inside job, however the hotel refused to acknowledge a problem. I would stay away from them.
2 out of 2 readers found this review helpful
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