Palazzo Carpegna Domus Mariae Hotel

, Rome, Italy
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Palazzo Carpegna Domus Mariae Hotel

, Rome
4 star

Rooms: 200

481 Via Aurelia - Rome - 00165 - Italy Hotel Website | | 666001
32 Traveller

Reviews - Palazzo Carpegna Domus Mariae Hotel

Classy surroundings
Submitted by: Neil in 21/04/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
A smart, classy hotel on the outskirts of the city. Aims partly for the conference market, so drinks and meals are very expensive, but there are more reasonably priced restaurants nearby, and the price we paid for the room was very reasonable.

Staff friendly and helpful.

Though a bit out from the centre, it's only a 5 minute walk to a Metro station, so if you're not carrying much luggage, you'll save a lot by getting the Metro from Termini to Cornelia (1 Euro each) rather than paying 30 Euros or more for a taxi.

Historical Traveller Reviews of Palazzo Carpegna Domus Mariae Hotel

Definitive Hotel Review? Plus some toutist tips

from cheshiredave
So many mixed reviews, so here is another one... HOTEL - The hotel buildings / public areas are fantastic - very tall, large, cool, newly decorated, marble everywhere. STAFF - did not find them to be a prob.
Pretty helpful - I think slight formality is just the Italian way - and they cheerily confirmed my shuttle booking, check in and out not bad (but we arrived 10pm), despite Australian family in front (hi there) having probs deciding if they'd been charged twice. So allow plenty of check-out time if getting a taxi or shuttle. (See the Santa Susanna church Web site for a good shuttle contact, and much more tourist info.
They represent Americans in Rome.) ROOM - Brand new - we must have been lucky, but most rooms now seem to be renovated. Ongoing and a little noisy! I knew about the skylights (no windows) on top floor, so asked for a lower floor, but did not necessarily expect one. But got one.
Decor: dark wood, white striped linen, trendy lamps everywhere.
Bathroom changed while we were out from shower curtain to fitted glass compartment. Not bad ! MORNING FOOD - Breakfast OK if included, but would not pay 12 (?) Euros for self-service orange, coffee, scrambled egg, cold meats and cheeses, cereals. EVENING FOOD - did not try it - a bit pricey. There is a well-hidden underground pizzeria very nearby - turn sharp right at the gates, and follow the lit sign from cafe bar 20 steps to basement entrance. Looks bad from outside, but go downstairs, walk through the 'coach party' area, turn right and head for a corner.
Very good food, service and atmosphere. Massive, chatty place. Big Sky Sport TV (no sound) spoils it a little (for some). Lots of locals, inc.
many young priests, so must be good! Service slightly brisk, but by the end of the week the waiter was getting friendlier. Did not have a better meal elsewhere in Rome. Pizza or pasta 6 Euros. 75cl house Frascati 9 Euros. (Ask for half-lite or 1 litre - but you'll always get 75cl.) Name of the place - don't let it put you off. It's something like 'Big Eat'. DRINKS AT THE HOTEL - small 33cl draft beer 5 Euros.
Not cheap - but guy playing piano included in price. Beer elsewhere in Rome averages 4 Euros for 33cl and 6 Euros for 50cl, approx. AREA - very noisy and lots of Rome traffic (as anywhere) but the hotel was set back and very quiet. Yes, tiled floors and slight noise from above / next door. And yes, cleaners got noisy at 8am onwards, with trolleys of bed linen etc. Our newly-decorated room had a new mini-bar, so a polite lady checks this each day at c. 9am. BUT if there is a sign on your door, they don't disturb you. MINI-BAR - outrageously expensive, to quote Dorling Kindersley's Rome Guide. Coke can 33cl 4 Euros. Beer can 33cl 6 Euros. Whiskies etc 10 Euros for miniatures. There is room in the mini-bar / Frigo-bar to chll your own mineral water etc., and they did not seem to mind this. Area is NOT really, as another review says, 'a ghetto'. It is very much International Drive, Orlando, but with more residents. We can't all live in city centre ancient palaces. There are many nearby scruffy-ish shops quite nearby. Look hard for the supermarkets. METRO/TUBE - very easy to go 4 stops to e.g. Vatican and 6 stops to, say, Spanish Steps. Read the guides well. A weekly 16 Euro ticket (or get a 3-day Tourist Ticket for 11 Euros) is valid on tube (Metro), tram and bus. We got just the one bus - very crowded and hot.
Tube better! Read the guides well and the tube is very useful. Cornelia Metro station is 5 mins away. Go to hotel gates / cross road, turn to the right, go 100 metres to McDonalds and turn left for 20 metres. NOTE - returning, you can somehow surface 100s of metres away by accident!
Confusing. This happened to us once - not sure how. Look for the 'Via Aurelia' direction. STAY AGAIN? I would stay here again defintely. Not bothered in the least about getting the Metro, despite most guide book comments about staying in a 2-star in the centre being better than 4-Star outside. Look at the Metro maps in the guidebooks and decide.
Metro was not 'scary', but we did not travel after 10pm. COSTS - We booked through Expedia at a very good rate indeed. Might be more critical if we'd spent a lot more. Try different dates and book early for good rates! SIGHTS - Trastevere, the slightly isolated 'Bohemian' area, was a favourite place. For ambience rather than sights, but it has these, too. The main tourist sites left me a bit cold, but you are overfaced by sights and loud traffic! Too much art! Trevi Fountain and Piazza Popolo (near Spanish Steps, and better for us) good. Piazza Navone - suppoed to be artists, jugglers and people - or was it just beggars and lots of people selling plastic balls that twist into funny faces? Could not see the attraction of this. TOP VALUE TIP - sit opposite The Pantheon at night. Sip a large beer for 2 Euros at a table outside McDonalds, which is absolutely straight opposite the floodlit Pantheon and its fountain, listen to the music, and share the heater from next door. Or actually sit next door (10cm - yes 10cm - away) and pay 4 or more Euros for a tinier beer. That's it. Hope all that helps someone.

nice property, nasty staff

from A TripAdvisor Member
We just came back from the Domus Mariae 3/24/04. The property was lovely, the public areas were elegant. Unfortunately I didn't see the warning about the 4th floor rooms, no windows only a skylight. The hotel location wasn't the best, but the price was pretty good. The biggest problem was the rude and unfriendly staff, especially the front desk. In addition most mornings the scrambled eggs had a burned taste that was awful, otherwise the buffet breakfast was fine. Next time I book a hotel I'm going to look closer at the ratings on this site.

scrambled egg disaster!

from A TripAdvisor Member
It may be a 4 star hotel but the rooms are two star (I've never had to complain about a lumpy pillow before!) and the breakfast is only one star. We stayed 4 days, and each morning the breakfast scrambled egg was burnt and inedible. Poor choice of cereals and no fresh fruit. The 4th floor rooms have no windows, only skylights, and the lift only reaches the 3rd floor which is worth bearing in mind if you have a disability.

Nice but noisy

from Psip
I must admit our trip to Rome was booked very last minute and by the time we had confirmed the flight there was little room left to be choosy about the hotel. Personally I would have preferred something a little nearer the centre of Rome but being further out did have its advantages. The hotel was entered via a long driveway which meant that you were not on the main road (less noise) and since it was set in grounds it was airy and there was no smell of fumes (even more important in the heat of the summer). The Building was originally built for the Catholic women?s Association and contained a beautiful church and Chapel. We were told that Pope John 23rd use to stay here before he was made Pope. Anyway the Hotel was impressively big and set in nice but small grounds, the rooms were small and very clean, the air-conditioning/heating super, no bath, shower OK (clingey shower curtain) not many towels - if you like that sort of thing. The breakfast was as you would expect at a 4 star and the piped piano music out to the grounds was a nice if corny touch. Our only complaint was the acoustics of the place. We stayed on the 3rd floor which as with the other floors had a marble corridor. You could hear everyone that walked down the corridor and every word that was spoken by people wishing goodnight to each other was amplified. You could hear people scraping chairs along the floor of the next room but curiously not their voices. If someone in the above room flushed the toilet it sounded as if the ceiling was about to cave in and flood the room and any one using the hair drier in the rooms next too or above sounded like they were vacuum cleaning. The noisiest night was Saturday night but with people rising at 06:30am that was not much chance of a sleep in unless you are a deep sleeper, very tired or hangover. The cleaning staff were excellent if not a little enthusiastic and not only started early but were keen to get into your room - so use that "Do not disturb" sign. The hotel is used by lots of Coach Parties but that was not a problem. The Hotel is near the Corneli tube station which is just round the corner and the no. 49 bus takes you straight past the Vatican so it was very well served by public transport. We dined at Sora Pia on the corner opposite McDonalds which was good (book or get there before 8pm as it is popular) and Pizzeria Joseph which made really good Pizzas and a most excellent Tiramisu. Also if you investigated the back roads by both Resturaunts there were some lovely shops selling at more reasonable prices than in town. Overall we enjoyed our stay and the fact that the hotel was not in the middle of town was not a problem.

If you have a choice, stay somewhere else!

from BrookeD
We stayed at this hotel in early March while atteding a business conference in Rome. Our company booked this hotel for us, and if we were to return to Rome again, we would definitely not stay at the Hotel Domus Mariae.

The one positive thing about this hotel is that the rooms were very clean and comfortable (although very small).

The negatives: the staff was extremely rude and unhelpful; there is really no concierge, which is inconvenient if visiting Rome for the first time; and the hotel is located at least a 30-minute taxi ride from the major sights of Rome. Also, we found the hotel to be very noisy. We could hear our neighbors through the walls.

We were refused an extra key to our room and were never greeted with anything but a cold glare by those at the front desk; one of the people in our group was admonished by the hotel staff for putting his feet on an ottoman in the lobby; and the cleaning staff started knocking on our door at 8 a.m. one morning (our do-not-disturb sign disappeared from the knob during the night) and continued knocking every half hour which was greatly disturbing on our one morning we had to sleep in.

If you have a choice, stay somewhere else while visiting the beautiful city of Rome!

Not the Best Place

from A TripAdvisor Member
The hotel appearance inside and outside is beautiful. The area outside the hotel grounds is a ghetto and it was very scary walking at night from the Corniela to the hotel. The hotel is so far away from everything that you need to take the metro to get anywhere. The problem with the metro is that if you are going somewhere in the morning, the metro is so crowded, it makes NYC look empty. The hotel staff is not very helpful and they only cater to large groups. We had a delay in checking in because the room wasn't ready in time and the desk clerk was a moron. He never entered in the computer that we were waiting from our room and he went home for the night. The hotel is a nice place to stay if you are a group or you have made arrangements for guided tours.
If you are planning to see Rome on your own, you are better staying at a hotel in town near the train station. The hotels near the train station cater to Americans and they were very helpful in giving directions and booking tours for you.

The staff at this hotel is aweful

from A TripAdvisor Member
The staff is extremely rude at this hotel. Besides the hotel staff being complete jurks, we had to pay for fradulent charges on our bill for drinks that we never received nor ordered. Expect the checkin/checkout time to take well over 30 minutes. This hotel is an aweful example of Roman hospitality. I would highly recommend spending your money else where.

OK Experience

from A TripAdvisor Member
The hotel was very nice, but getting service out of the front desk was impossible. Would stay there again since I know my way around Rome now, but if you are going there cold and hoping the front desk will help you, don't count on it. Needs some Customer Service Training there!

Excellent Quality for Price

from Kathryn Foster
When our son was in high school (1998), his school stayed at the Hotel Domus Mariae. His room was #3 in the main hotel which was very small with no closet and very small bathroom so we knew when we made our reservations what the "annex" room on the 4th floor (room #452 with no elevator access but the hotel porters are wonderful) was going to look like. Room #452 was very simple and clean with a skylight (tile and marble floors) but large in comparison to the European standard double-room and had a large closet and moderate-size bathroom. Also, we met several guests who preferred to stay in the "main" hotel and the Hotel Concierge did not have a problem changing their rooms. The breakfast (7a - 10a) offered a variety every day (scrambled eggs, bacon and sausages, cold cheeses and cold-cuts, variety of breakfast rolls and breads, cereals, yogurt, canned fruits, coffee, tea, milk, grapefruit and orange juices) so we were not bored with the menu. Of note, is that the restaurant did not accept credit cards only euros or room charge. The laundry service may on appearance be pricey but they are very meticulous and clothes are returned in better condition than when we sent them! The hotel staff is very professional and courteous and in general speak many languages and are very capable in handling large numbers of guests. We had no problems communicating in English and found them very helpful. The "internet" on the premises is expensive 10 euros for 630 units (works out to about 1-1/2 hour) but great if you do not want to hassle looking for an internet cafe in the rain. The Hotel sits back from the street and has a tree-lined entry which made the room quiet and our stay very comfortable (it rained 8 days of the 15 we were there). This park-like entry also made it easy for parking and taxi service as there was no traffic or people congestion! The Hotel is a 10 minute walk to "Cornelius" metro station which is very convenient to all the wonderful historic sites located in Rome. During our stay, the Hotel was remodeling the second floor and also the main dining room and we did have a water pressure problem but it was corrected within two hours so the inconvenience was minimal. This was my second visit to Rome and I definitely will stay at the Hotel Domus Mariae when I return for my next visit!

t go wrong staying here!

from A TripAdvisor Member
This hotel was our first in our week long holiday in Italy. After comparing with the rest of the hotels, this hotel was nice, clean, simple, a good value. The breakfast was tasty and I didn't feel like I was missing much by not being at a cafe. The rooms standard European size, some decorating would have made this place feel more like home. I liked the option of using the outdoor window cover to block out the sun. Other hotels didn't have a way to prevent the sun coming through and brightening the room at 8 am. Overall I enjoyed our stay, but will search around next visit, too make sure more centrally located and not have to walk so far to Vatican, or needing to take train/taxi/bus. It was nice not to have so much traffic noise, being this hotel is off main road.

Top Local Tips for Rome

Use the Metro It's 1 euro for 75 minutes or 4 euro for the day. Great value and comes every 5 mins. Shame it doesn't service all of Rome but you can get to most places using it and it's a much cheaper alternative to the expensive Roman Taxis.

Scooters! There is so much to see hire a scooter = it is real value for money and means you can see heaps more in the time you have

eating out. After visiting one of Romes many sights make the effort to move away from that attraction before choosing a place to eat. Example: on exiting the Vatican Museum don't eat in the cafe/diner straight across the road, poor food and totally over priced... a complete rip off.


Other names for Palazzo Carpegna Domus Mariae Hotel

  • palazzo carpegna
  • grand palazzo carpegna
  • grand hotel rome
  • grand hotel palazzo carpegna
  • Address: 481 Via Aurelia - Rome - 00165 - Italy
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