Historical Traveller Reviews of Navona Hotel
Truly bad hotel, rude staff, unfair (cash) terms for a reason
from A TripAdvisor Member
Despite reserving a room 7 weeks in advance, our room was isolated on the fourth floor (with no elevator), and 2 floors above the genuine hotel among long-term apartment dwellers. The next door residents could be plainly heard arguing through thin walls as if they were in our room. It was apparent the front door had been broken into several times. Air conditioning was supplied by an insufficient, noisy floor model with an exhaust hose hastily poked through the window opening. A failed attempt to seal the remaining window opening with packaging tape looked awful and spoiled any possible view. The bathroom, which had barely enough space for one person at a time, was in an unfinished state of construction. We stayed only one of the four reserved nights because it took us some time to secure a more suitable hotel room elsewhere. We felt grossly deceived comparing the actual room to internet photos. The manager was totally inflexible and rude. He refused to refund our deposit (equal to an additonal night's charge).
Basic accomodation, but well located near the Piazza Navona
from NoFo
We spent 4 nights at the Hotel Navona in late June. Location, location, location! We paid extra for air conditioning, a definite must to drown out the noise. It was spartan, but clean and we could walk everywhere. The beds were comfortable, but squeaky, but we were so tired each evening after walking the city, we didn't notice. Climbing the stairs to our room is not for the faint hearted, especially hauling luggage, but most of us Americans travel with way too much of that anyway. After 4 breakfasts of the same thing, we were ready for a change. This is not a hotel for those used to Sheratons or Marriotts.
t stay here
from lurk
We just returned from a lovely trip to Italy with another couple but we were terribly disapointed in Hotel Navona. First of all the pictures on their website and brochure are totally deceiving, the place looks NOTHING like it. The ancient fountain is a joke, the management rude. Our rooms were across the dismal courtyard, up a steep and dangerous flight. The constant music from the tanning salon underneath us was unbearable during the day but thankfully stopped at night. Though clean the bathroom was so small two people could not fit in there at the same time and all rooms (as we were told) have twin beds though they advertise double rooms and even make it look like (in the deceiving pictures) that there are double beds. If we hadn't had to pay all cash up front (a sure sign of trouble we missed) we would have left. Yes the location is great but the place itself was depressing and not worth the $150 a night they charged us. We would have gladly paid more for a nicer place.
Budget hotel in great location
from A TripAdvisor Member
My husband and I stayed at the Hotel Navona for eight nights. As with the writer of a previous review, I had read great things about this hotel in several guidebooks but got nervous reading recent reviews posted on this site. The room that we stayed in the first seven nights was clean and relatively quiet. The last night we stayed at the hotel, we were asked to change rooms because a large school group staying at the hotel wanted rooms together. Our hotel room the last night was clean but very noisy. Close proximity to heavy slamming doors and a squeaky bed-spring kept us awake most of the night. As stated in most of the other reviews here, we found the hotel to be in a very good location for walking to almost everything in Rome. However, I believe that it is a one or two star hotel according to the Italian government, so do not expect any frills (like clean sheets every night, a television, or even a clock). The staff were not rude to us, but they were not especially friendly either. "Curt" best describes the staff. The ancient fountain in this hotel cited in the guidebooks, in my opinion, is very overrated. In addition, if you are an English literature buff, the fact that Keats and Shelley supposedly stayed/lived in this hotel is also an overrated characteristic. Overall, this is a budget hotel and if you want more than just a place to sleep at night, you would probably be happier choosing a different hotel. If all you want is a hotel room that is clean and cheap, this hotel fits the bill.
Absolutely ideal
from A TripAdvisor Member
I loved this hotel and have been back on several occasions - the location could not be better, the room was beautiful with excellent air conditioning, which is not always standard in European hotels - yes it had no TV but why on earth do you want to watch TV when you're on holiday?
Breakfast is basic but there are some lovely cafes very nearby that you could go to instead. The bathroom was immaculate and the shower wonderful. The staff were polite and helpful.
I suspect the many Americans complaining about this hotel would be better going to stay in their American McFranchise hotels where they can pretend they're still in their own country instead of raising petty complaints about somewhere that offers originality, value for money and discreet service.
It's not anti-war sentiment that makes us Europeans impatient with American tourists - just their all too common demanding and rude attitude!
Superb Location and Family Friendly
from A TripAdvisor Member
We travelled to Rome with our 1 year old and were very happy with the Hotel Navona. They were very accomodating and gave us a quiet and quite large ( for European standards ) room. They were very helpful and the location could not have been better. The breakfast was sufficient for us and we couldn't have been happier with our choice.
Hotel Navona - Great Location; Good Budget Hotel
from A TripAdvisor Member
I read great things about Hotel Navona on the Fodor's newsgroups and then got a little nervous after reading the latest reviews here. I stayed at the Hotel Navona for three nights in March 2004. It was clean, quiet, and in a GREAT location. We walked everywhere - nothing was more than a 15 minute walk. The staff wasn't overly friendly, but they were never rude. The room was small and there were a lot of stairs, but that was consistent with the other hotels we stayed at in Italy. This is a budget hotel - you are paying for the location. It's a decent place I would recommend to others if you just need a place to lay your head at night. If you're going to spend a lot of time in your hotel room, this probably isn't the place for you.If I had to pick three words to describe this hotel: Location, Clean, Basic.
Good value for money!
from A TripAdvisor Member
Great value for money. Breakfast basic but adequate. Breakfast room bit like youth hostel. Central for everything in Rome!! It is not a 5 star hotel!
Good location, pity about the staff
from A TripAdvisor Member
The hotel had a fantastic location, within walking distance to all the major sites (including the Vatican if you didn't mind the hike).
However, the staff were unfriendly and disinterested. The location just could not make up for the cold treatment we received.
Horrible, Horrible, Horrible!!!
from David_B
This place is an absolute dump and we had a truly horrible experience that almost ruined our time in Rome. Beside the downright filthy condition of the room, the fan in the bathroom clattered incessantly - not a small noise that we were just being sensitive about - a horrible metal on metal clanging noise that was intolerable. Our complaint was met with, "well, what do you want us to do about it?" No other rooms available. Next we came back to the room to discover that the lock had been broken on my suitcase and some Euros had been taken from a side pouch. When we brought it to the attention of the manager, he turned vicious defending his employees (who by the way, I wasn't even accusing) and asked me if perhaps my traveling companion, who I have been married to for five years - took the money. These are mean, nasty people running a shady hotel that stays in business only because of its location. Please keep looking!
Top Local Tips for Rome
Getting around
BUS -- Take the BUS. You buy a ticket at a TABACHI and once on the bus you insert it in the little yellow box to validate it (you must validate because there are spot checks, and the ticket for an unvalidated bus ticket is 100 euros). Even though it seems no one checks the tickets, be sure to validate yours just in case.
public or private transport?
We took the Leonado express from the airport to Termini. It runs every half hour from the airport station and it's really easy to find, just follow the signs for Stazione /Treni. It takes maybe ten minutes from the arrivals hall to the station. When you enter the station there are ticket booths left, right and across the hall. The train leaves from platform 2 - simple! I read in other reviews that the train lets you off really far from the exit. Not so. You arrive on platfrom 24 and leave again from the same platform. We took the advice of another contributor and bought our return tickets, in case there were any queues on our return (there weren't).The train journey takes 30 min. Right in front of the Termini is a piazza where all the buses line up. You'll find the bus you're looking for easily I'd say. Buy your bus ticket at the newsagent in the station & stamp it on the bus.
Largo Argentina- the end of Julius Caesar and the beginning of an opera
Near the hotel is the site where Julius Caesar was assassinated, Largo Argentina. It's hever up there on the list with the Coliseum and Roman Forum, but has the ruins of some temples here are older than in the Forum. Also, on the square Teatro Argentina is a beautiful 19th-century theater; on one visit I saw the opera, Aida, directed by film director Franco Zefferelli. Sometimes they have concerts, too, which avoids the language problem of a play. An easy night out near the hotel.