Historical Traveller Reviews of Miami Hotel
My #1 choice in Rome
After 12 visits to Rome, I've learned the hard way that the Hotel Miami is the best place to stay. Check-in: quick, efficient and friendly! Rooms: small (par for Rome) but clean and nicely decorated. Bathrooms; small (par for Rome) but clean; good water pressure; hot water. Breakfast: pastries, rolls, ham, cheese (par for Italy); skip the coffee machine and turn right - hidden through that doorway is a true coffee bar and they will make anything you request (espresso, cappuccino, cafe latte, etc); skip the "orange juice" [hint: I often suppliment breakfast with my own fresh fruit, proscuitto, cheese, or whatever (lots of places near the hotel to purchase this stuff) ... or better yet, join the locals for breakfast at a nearby coffee bar!]. The good things about the Miami: main train station is 5-min walk; buses that can get you anywhere in town stop on same block as hotel; subway stop is 1.5 blocks away; most tourist sites are within walking distance (.5-3 km). The great thing about the Miami: MARIO!!! He is absolutely adorable, friendly, charming, etc. I travel a lot, and I have never met a hotel manager who enjoys his job more than Mario - and it shows in how he treats his guests. I have stayed at the Miami sooooo many times that he truley makes me feel like family (asks about my husband and parents - who've stayed there with me once or twice; asks about my girlfriends (who've stayed there with me); keeps up with my job; and took excellent care of me in Dec 2000 when I came down with a horrible virus going around Italy at the time (including calling my husband to tell him that I was very ill and patched the call through to me!!!). Mario will do just about anything for his guest - from highlighting a great walking tour on a map of Rome to changing your rental car reservations. What a guy! If I weren't married ..... ;) I have sent at least a dozen co-workers to the Miami - and they all were pleased. Ok -- I'll stop now.
Best Hotel in Rome
from A TripAdvisor Member
My family of 12 have been to Rome 3 times in the last 2 years, and the only place we would think of staying at is the Hotel Miami. It offers everything we need - convenient to Roman attractions, shopping and restaurants. We especially look forward to seeing Mario's smiling face.
from A TripAdvisor Member
My wife and I stayed at the Hotel Miami (March 5-10) and heartily recommend it. The location is ideal for its proximity to sights and transportation. At night, Via Nazionale felt very safe due to the many brightly lit storefronts and vehicle/pedestrian traffic. Our quiet 5th floor room faced the courtyard and was small, but very clean and newly remodeled with marble floors and new sink and bathroom fixtures.The best part of our stay was the exceptional and professional service of Mario, the general manager, who really goes the "extra kilometer" to make sure your needs are met. Also, Sonia was like an executive concierge, and helped us to make and change dinner reservations as well as assist with our transportation to the airport.The only downside is the cramped breakast buffet room, and never-changing selection of ham, cheese, and pastries. The experience is like Bill Murray in the film "Groundhog Day". Avoid the nasty Tang-like artificial OJ if you can. Coffee was OK but not great. People who seek luxury may not like this unique hotel (all the better if they stay away!) due to the absence of opulent decor or a front doorman. But the hotel is an outstanding value due to its superb location, clean/renovated rooms, and professional service. We will definitely return to the Hotel Miami on our next trip to Rome!
We liked it just fine.
The location is excellent. Mario at the front desk is outstanding, remember to tip him well at the end of your stay!
The rooms were typical 3-star European hotel rooms. The staff and location bring the rating to 4-stars.
Stayed twice on our 10-day trip...
My husband and I stayed at Hotel Miami for two days at the start, and
the final two days of our Italy trip. I booked the hotel for a few
reasons - price (80 Euros!) and location (close to Termini and sights.)
We are not picky people as long as it's clean, which it was, so we were
happy. The hotel is smack-dab in the middle of a busy street and the
entrance is interesting. Most times the door is open, but on a few
occassions we found it locked and had to be buzzed in. You must go
through these huge doors, down a hallway, then go left to the lobby. We
found the staff to be really terrific...Mario was the best and got us
whatever we needed. I think the most interesting thing for me was the
size of the elevator/lift! You can comfortably fit 2 adults and 2
suitcases - and that's it. But it's a lift nonetheless, so be happy
it's there!!! We requested a room by the courtyard, or the back of the
hotel, as some reviews talked about street noise to the front. We still
had street noise in the back...and almost worse was the always barking,
attention-starved lab that lives by the parking ramp out back. Poor
thing. All that was solved by shutting our balcony doors, but most of
the time we kept them open to let in some air. (Yes, we got a balcony
for 80 Euro a night (3rd floor).)
The room was small, but looked recently renovated with marble/tile floors and bath. The bath and shower were miniscule, but served their purpose. We never had a problem with hot water.
The breakfast room is painfully small as most reviewers stated - they
really need to do something about that. And yes, there really is a
coffee machine, but there is a tiny little bar right behind the
breakfast room and they were making real lattes and whatever by request
- but only if you order them. The food was just fine and very European
- pastries, croissants, meat, cheese, cereal, etc. We didn't/wouldn't
complain. The location is quite good. You can walk to the train station
- it's about a 5-10 minute walk, depending on how much luggage you
have. Personally, I wouldn't walk it again, as we had two large
suitcases, two carry-on's, plus my purse, and it was very cumbersome to
haul the stuff up and down curbs and over cobblestone. If you're
traveling light, it's a breeze. As far as location to the sights...we
literally walked everywhere. Some were farther than others, but
definitely walkable. The only time we took a bus was to go to the
Vatican/St. Peters (the 64 bus) - and both times we walked back from
there. It's very easy to navigate your way in this city - as long as
you have a good map. And your very comfortable walking shoes. Might not
be a bad idea to bring a compass...there was one night we were walking
and got turned around and ended up going about a block in the wrong
direction before realizing it. Other than that, we had no problems. I
wasn't overly impressed with the restaurants by the hotel. We had our
best meals off of Sistina and over in Campo de Fiore. If you're
starving though, you will be able to find something to eat close by. I
would definitely recommend Hotel Miami.
from A TripAdvisor Member
a great location,clean room,friendly staff.stayed late july/early august and we had a brilliant stay.hotel is close to main tourist sights.we found our room very comfortable. would recommend a stay here.
Good Hotel, Mixed Review
from A TripAdvisor Member
I'd give the hotel a mixed review but an overall thumbs up and recommendation for anyone looking to stay here. The pluses for my wife and I certainly start with the people. The hotel staff was great and very friendly. They made christmas eve and christmas day reservations for us and were always there to make the extra accomodation. The breakfast was good in my opinion, but I must agree with the other post that "American Coffee" is not easy to find, in the hotel or in Italy for that matter. Over all the breakfast was good. Standard muffins, cereal, orange juice, and meat tray. Location would also get a plus from us as well. In balancing where to stay- we found it an advantage to be near the train station (which Miami is) There are sites all around Rome and trying to be close to any one will put you far from the others. Go with being close to the train station because that's when you'll be lugging heavy bags. The down sides of the hotel were very european- the bed was a blanketed board... as flat and hard as you can imagine. By the third night that was no problem, but the first night it was a bit of a shock. The other down side was of course the shower- our shower enjoyed bouncing between hot and cold, and it took a carefully timed balancing act to get the right temp to clean up. I do know that other travelers did not have this problem as bad as we did, and it may be just that our room competed for water with other rooms near by.
Overall - you will be very safe selecting this hotel for your Rome trip. A recommended stop if you are considering booking here for the price.
The Hotel Miami was clean, and is well located within the central part of Rome allowing for convenient exploration of the many wonderful sites that Rome has to offer. The staff was very helpful in suggesting restaurants, making reservations, and providing travel hints. The breakfast was adequate -- it could be better if it was varied somewhat and if fresh fruit was offered. The only real complaint was that the room was somewhat small, as was the bathroom. It was nevertheless doable. I would highly recomend the hotel particularly if cost is a factor.
Great location and wonderful staff!
from A TripAdvisor Member
As newlyweds, my wife and I took our first trip overseas to see Italy.
We spent the majority of our time in Rome, and the Hotel Miami was great. Departing the train, the hotel was easy to find, and the staff was well prepared for our arrival. Thankfully the staff was multilingual, thereby ensuring zero language barrier! The location was central to most of our main points of interest, and provided an easy walk to most of these locations. The accommodations were above expectations and the rooms were always kept ready for our return from the day away.
great location, but mixed review
The hotel Miami is in a great location, within walking of all major sites, Termini station, and metro stops. The rooms are surprisingly spacious and have tiled floors and tiled baths. My room had large windows that could be opened which was great. The front desk staff was helpful but brusque. They did upgrade me from a small single to a double room at no extra charge. These things make it a good choice for the money. The breakfast is definitely a negative - low quality (the coffee from an automatic machine was terrible), and even for 2-3 people it's crowded trying to serve yourself at the buffet table. I also had problems in my room with electricity going off and on, and one night it went off in the middle of the night and I had to call for assistance at 3:00 a.m. My shower door was broken and the hairdryer kept falling apart. The other negative was that the blankets and bed spread weren't clean - even though it's not typical to get fresh bed covers, these were particularly musty smelling and dirty looking.
Top Local Tips for Rome
We used the buses a couple of times and also the Metro and found that the €1 ticket (B.I.T.) was fantastic value to use for 75 after validating. No need for the €4 ticket unless you plan on spending most of your day on public transport!
Pickpockets and beggars are everywhere in Rome, make sure all valuables are safe particularly on the crowded bus to the Vatican
Worthwhile buying a three day pass for the Metro which was very reasonably priced.