Submission date: 2006-07-31 - Date of Stay: July 2006
Submitted by: Stephanie - From: United States
Type of Traveller: Special Interest/Event - Age Group: 31 - 40
Fine hotel but horrible service
The hotel is a too expensive and while it is a fine place to stay, has a very rude staff. They told us the best way to see the city is a taxi (while there was a taxi strike)and never gave us a better answer. Each time you ask for basic hotel service (wake up call, which bus to take,etc), it comes with a roll of the eye and an unhelpful answer. They wouldn't even let us check our e-mail in the lobby (which they charge for)after we had checked out and spent 2160.00Euro there. Alberto went back on an agreed rate and charged more than they had promised to the wedding guests for my cousins wedding. Go around the corner to the Hotel Amalfi, while it's not as fancy, it is less expensive and has a much friendlier and more helpful staff. Had the staff at Mecenate been more helpful and treated guests properly, I would have given the place much better ratings, but even guests I didn't know said the same thing to us.
Submission date: 2006-06-24 - Date of Stay: April 2006
Submitted by: Jens - From: Denmark
Type of Traveller: Family Traveller - Age Group: 31 - 40
The right atmosphere staying in Rome
The Mecenate Palace Hotel is almost located at the Piazza Santa Maria Maggiore. Its an old building with romantic interiors. The staff is very kindly and gives great service, eg. recommending restaurants. Its located near the Termini. It has a panoramic roof garden, where the brekfast is served. We got a special offer, so the price was very fair.
