Diana Hotel
, Rome, Italy
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Diana Hotel
, Rome
395
Traveller
Reviews - Diana Hotel
Read 395 additional reviews of Diana Hotel at TripAdvisor.
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Historical Traveller Reviews of Diana Hotel
efficient
from Aoi
A well run hotel. Convenient. Reception staff very helpful. We asked about : restaurants, washeteria, out-of town shopping, bus/metro connections to various parts of the city. Met with an efficient, courteous and well informed response.
Breakfast hours good.Reasonable choice - fresh fruit would have been appreciated.
Original room had a window which we could not open - management offered us another, much larger room on the floor which still had to be refurbished. Though of an older style and quite worn, it was spotlessly clean and comfortable with a very adequate bathroom.
Enjoyable stay.
Breakfast hours good.Reasonable choice - fresh fruit would have been appreciated.
Original room had a window which we could not open - management offered us another, much larger room on the floor which still had to be refurbished. Though of an older style and quite worn, it was spotlessly clean and comfortable with a very adequate bathroom.
Enjoyable stay.
Request floors 1-4 ONLY
from A TripAdvisor Member
This hotel is near the train station with great access to restaurants and Rome's limited subway. The renovated rooms are beautiful and definately 4 star plus. However rooms on the 5th floor and above are barely adequate and one star would be a stretch. Our room looked like it had blood splattered on the wall. The carpet was filthy. The air conditioner worked, but sounded like a 747 landing at JFK.
On a positive note, the staff was nice and very polite. They also tried to reaccommodate tourists who were stuck in the bad rooms when requested to do so.
Breakfast was delicious with croissant, eggs and a variety of meats and cheeses. They also had a wonderful self service expresso/cappucino/coffee machine.
If you get a nice room here- you will probably give the place a 5 rating. Otherwise- you may want to move to another hotel.
On a positive note, the staff was nice and very polite. They also tried to reaccommodate tourists who were stuck in the bad rooms when requested to do so.
Breakfast was delicious with croissant, eggs and a variety of meats and cheeses. They also had a wonderful self service expresso/cappucino/coffee machine.
If you get a nice room here- you will probably give the place a 5 rating. Otherwise- you may want to move to another hotel.
A Great Stay!
from A TripAdvisor Member
We received a trip to Rome and The Hotel Diana as an anniversary gift and had a brilliant time. Our room was very nice, the staff, especially Franco (completely bonkers, [in a good way!])were very fun and helpful and made our trip extra special. My daughter had paid for wine in the room which was done very gracefully with a lovely note and nothing was any bother. The hotel was also in a good position for travel, sightseeing and restaurants and we had a great time.
Hotel Diana was not bad at all!
from born2travel4ever
I am suprised at the variey of comments regarding Hotel Diana. I was traveling with my wife and three kids and found the hotel stay a very pleasant experience. The staff was always vey helpful and polite (unlike the hotel staff at the Paris hotel we stayed the week before!).
While our room was not huge it was certainly adequate by European standards. Our kids' room was huge, with a very spacious walk-in closet (something I haven't seen even in top-notch US hotels). The housekeeping staff, again, was very helpful and patient.
Another huge plus was the location. Being close to Termini, transportation was easily accessible. In addition, there were a large number of restaurants in the area, some of which stayed open quite late.
While it is true that the breakfast was not A+, but had fairly large no. of items to choose from. Plus the cost was included in the room rent. I figured that if breakfast ws not included in the room price, we would probably have spent (additional) about 75 Euros minimum every day. So, it really was not a bad deal at all!
I would certainly return to Diana Hotel i.e. if I ever went back to Rome (which is doubtful --- we had a great time, but once was enough!)
While our room was not huge it was certainly adequate by European standards. Our kids' room was huge, with a very spacious walk-in closet (something I haven't seen even in top-notch US hotels). The housekeeping staff, again, was very helpful and patient.
Another huge plus was the location. Being close to Termini, transportation was easily accessible. In addition, there were a large number of restaurants in the area, some of which stayed open quite late.
While it is true that the breakfast was not A+, but had fairly large no. of items to choose from. Plus the cost was included in the room rent. I figured that if breakfast ws not included in the room price, we would probably have spent (additional) about 75 Euros minimum every day. So, it really was not a bad deal at all!
I would certainly return to Diana Hotel i.e. if I ever went back to Rome (which is doubtful --- we had a great time, but once was enough!)
Pleasant Surprise
from A TripAdvisor Member
After reading some of the reviews we were a bit nervous about our visit to the Hotel Diana.
We had a nice 2nd floor bedroom. It was neat, clean and enough room for two. Breakfast was good but it was the same menu every day (No fresh fruit.)
Make copies of your Passports because the hotel holds them during your stay.
The location overall was a plus. There were some good resturants nearby and the Termini was within easy walking distance (which we viewed as an advantage because we used the metro daily to visit the sights).
Regarding the "Roof Garden" - It was very nice. Great view with the option to have dinner.
Staff was OK.
We would certainly visit the Diana again. Those who we spoke to during our stay had positive experinces also.
We had a nice 2nd floor bedroom. It was neat, clean and enough room for two. Breakfast was good but it was the same menu every day (No fresh fruit.)
Make copies of your Passports because the hotel holds them during your stay.
The location overall was a plus. There were some good resturants nearby and the Termini was within easy walking distance (which we viewed as an advantage because we used the metro daily to visit the sights).
Regarding the "Roof Garden" - It was very nice. Great view with the option to have dinner.
Staff was OK.
We would certainly visit the Diana again. Those who we spoke to during our stay had positive experinces also.
Excellent location
from A TripAdvisor Member
Myself and my wife have just returned from Hotel Diana. Excellent hotel, very elegant. Walking distance from Termini station where a cheap bus from Ciampino airport arrives. Breakfast was ok, the accommodation was of astandard well woth the 4 stars. I believe the hotel has been recently refurbished and in my opinion worthy of the 4 stars. Near to Rome's main attractions i felt the location was superb as only walking distance from Termini but not too close to suffer traffic noise. All rooms have mini bar and air conditioning which was very welcome in the July heat. All windows are double glazed so traffic noise was kept to a minimum. Very pleasant lounge/sitting area. I'm sure we'll return to Rome one day and i will be staying a The Hotel Diana....brilliant holiday....
Also Disappointed with Diana
from A TripAdvisor Member
We, too, were given rooms on the fifth floor -- which has not yet been remodeled -- and found them old, dirty and unpleasant. After one night I complained, and we were moved to a remodeled room on the sixth floor -- clean, bright and with a balcony. It was still small even by Rome standards, but it was acceptable.
Our travelling companion had to spend two nights in her very dreary unremodeled (and smelly) room, and when the staff finally moved her, they moved her to the room we had vacated. After complaining again and arguing for a good 15 minutes with the staff, they suddenly said, "OK, try room 621." Surprise! It was a fresh, remodeled room and was, apparently, available all the time.
Breakfast was included in the price, but was awful -- one wonders where they get such bad bread and coffee in Rome. The restaurant is not open for any other meals which may be just as well. As for the roof garden, it is not completely finished, but it was open and is a pleasant retreat -- we took our sandwiches and a bottle of wine up there and enjoyed the quiet and the view.
If you do decide to stay here, insist on a new room or a substantial discount for one of the older rooms.
Our travelling companion had to spend two nights in her very dreary unremodeled (and smelly) room, and when the staff finally moved her, they moved her to the room we had vacated. After complaining again and arguing for a good 15 minutes with the staff, they suddenly said, "OK, try room 621." Surprise! It was a fresh, remodeled room and was, apparently, available all the time.
Breakfast was included in the price, but was awful -- one wonders where they get such bad bread and coffee in Rome. The restaurant is not open for any other meals which may be just as well. As for the roof garden, it is not completely finished, but it was open and is a pleasant retreat -- we took our sandwiches and a bottle of wine up there and enjoyed the quiet and the view.
If you do decide to stay here, insist on a new room or a substantial discount for one of the older rooms.
Diana Disappointed
from A TripAdvisor Member
My sister and I stayed at Hotel Diana this week for two nights.
We paid €200 per night in the hotel and I do not feel that it was worth this amount of money.
We had to wait for about 10 minutes to check in not because there was a queue but because the desk staff were chatting to each other, I found this to be unprofessional. When they eventually attended to us, it took another 15 minutes for the man to deicde which room to put us in which was just frustrating after an early start. I requested a non smoking room and had called in advance to confirm this request. When we eventually got to our room on the 5th floor it was not a non smoking room! It was filled with ashtrays and it was clearly not a non-smoking room. Rather than go all the way back and complain we decided to stay in the room.
It was not a very nice room, the walls were covered in some sort of velveteen wallpaper which just wasn't nice, didn't feel clean and was ugly. How would you clean velveteen walls?! The bathroom was small and the shower was a handheld head over the bath. It wouldn't have been so bad to hold the shower head had it not been slightly rusty and a bit dirty, we had to wash it before we could use it.
When we got back to the room that night we found that the air-con didn't work and when we rang to advise the front desek of this we were told that it would be dealt with in the morning. It was very hot and sticky in Rome this week so that was very unfortunate.
The breakfast was so-so. It consisted of meats and cheese, a couple of pastries, cereals and some dried fruit. Nothing too bad but nothing too special.
The hotel is supposed to have a beautiful Roof Garden so we went to the top of the hotel to see it and it was locked so we called the front desk to find out about it and the staff member practically barked at us that "roof garden closed". Not very nice for us.
The location of the hotel is good, close to the main station and within walking distance of everything in Rome which was a definte plus.
Nobody fixed out air-con the next day which was not a gret surprise to us.
All in all, considering everything I was disappointed with my stay in the Diana and would not stay there again or receommend it to anyone else.
We paid €200 per night in the hotel and I do not feel that it was worth this amount of money.
We had to wait for about 10 minutes to check in not because there was a queue but because the desk staff were chatting to each other, I found this to be unprofessional. When they eventually attended to us, it took another 15 minutes for the man to deicde which room to put us in which was just frustrating after an early start. I requested a non smoking room and had called in advance to confirm this request. When we eventually got to our room on the 5th floor it was not a non smoking room! It was filled with ashtrays and it was clearly not a non-smoking room. Rather than go all the way back and complain we decided to stay in the room.
It was not a very nice room, the walls were covered in some sort of velveteen wallpaper which just wasn't nice, didn't feel clean and was ugly. How would you clean velveteen walls?! The bathroom was small and the shower was a handheld head over the bath. It wouldn't have been so bad to hold the shower head had it not been slightly rusty and a bit dirty, we had to wash it before we could use it.
When we got back to the room that night we found that the air-con didn't work and when we rang to advise the front desek of this we were told that it would be dealt with in the morning. It was very hot and sticky in Rome this week so that was very unfortunate.
The breakfast was so-so. It consisted of meats and cheese, a couple of pastries, cereals and some dried fruit. Nothing too bad but nothing too special.
The hotel is supposed to have a beautiful Roof Garden so we went to the top of the hotel to see it and it was locked so we called the front desk to find out about it and the staff member practically barked at us that "roof garden closed". Not very nice for us.
The location of the hotel is good, close to the main station and within walking distance of everything in Rome which was a definte plus.
Nobody fixed out air-con the next day which was not a gret surprise to us.
All in all, considering everything I was disappointed with my stay in the Diana and would not stay there again or receommend it to anyone else.
Clean, comfortable and caring
from A TripAdvisor Member
In a good position for late arrivals to the city, 5 mins walk from Termini. A bit far from the main tourist attractions (15 mins Trevi, Parthenon, Colosseum), especially for night time viewing. Room allocated was of a good standard, on front of building, very clean, well equipped, comfortable beds and with a good sized bathroom with bath and shower - all as new. No problem encountered with the refurbishement work. Hotel was quiet, even in the midst of the Pope's death and lying in state. All staff extremely helpful and pleasant. Good breakfast choice from hot/cold buffet.
Only criticism was the closure of the roof terrace - not yet hot enough by Italian standards although it is advertised as April to October. The staff did however arrange access for us to enjoy the view and even took our photos up there. If you go in summer, this provides a perfect spot to sit in the sun or shade away from the crowds but with a wonderful view of St Peters.
We would definitely use this hotel again - 3rd stay in Rome and by far the best accommodation so far. There may well be more up-market 4* hotels but this provided the right balance of standards without the stuffiness.
Only criticism was the closure of the roof terrace - not yet hot enough by Italian standards although it is advertised as April to October. The staff did however arrange access for us to enjoy the view and even took our photos up there. If you go in summer, this provides a perfect spot to sit in the sun or shade away from the crowds but with a wonderful view of St Peters.
We would definitely use this hotel again - 3rd stay in Rome and by far the best accommodation so far. There may well be more up-market 4* hotels but this provided the right balance of standards without the stuffiness.
Recommended
from A TripAdvisor Member
10 of us stayed at the Diana Hotel last week & would recommend it.
It was clean, had friendly staff (except the barman) & provided an ample breakfast. It is in an area near Termini & most sights are within walking distance.
The only criticism I had was they are currently re-furbishing the hotel & work starts at 6.30am!!
It was clean, had friendly staff (except the barman) & provided an ample breakfast. It is in an area near Termini & most sights are within walking distance.
The only criticism I had was they are currently re-furbishing the hotel & work starts at 6.30am!!
Top Local Tips for Rome
Getting to Hotel Diana Get a return ticket (14 euros) for the Terravision Bus from the airport with drop off and pick up at the side of Termini Station, print off hotel location from map on Expedia or Rooms.Net and hotel literally 5mins walk away.
Getting around in Rome Don't be afraid to use public transportation . For about $4.00/day or $16.00 per week, you have unlimited use of the subway, trains and buses . You can even travel to Ostia Antiqua which is 20 or 30 miles away, using this ticket . We also went all the way to Cristo Columbo on this train to look at the Mediterranean before returning to Rome .
Termini area You can buy one trip, a day or a weekly ticket which allows travel on Metro and busses to all sites in Rome. ALLWAYS VALIDATE YOUR TICKETS AS FINES CAN BE HEFTY. These tickets can be bought from newspaper stands and Metro and bus station. If you want you could travel all over Italy leaving from Termini.
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Other names for Diana Hotel
- hotel diana rome italy
- hotel diana rome
- hotel diana
- Address: 4 Via Principe Amedeo - Rome - 00185 - Italy
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