De Russie Hotel, Rome
Reviews - De Russie Hotel
- Age Group: 41 - 50
- From: Finland
- Traveller type: Weekend Breaker
Read 268 additional reviews of De Russie Hotel at TripAdvisor.
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Historical Traveller Reviews of De Russie Hotel
Great experience but...from Eurosoccerfan
Here's the problem: They very nicely asked us if we wanted to wait in the garden while we waited ( it would be about 60-90 minutes) We did, the gardens there are very relaxing. The guy who escorted us to a table asked if we wanted anything, I asked for coffee, my wife went to the buffet and got a small plate of fruit. When we were finished we got a bill for approximately $50 for the buffet breakfast. I think that was ridiculous and out of line. Beware!
Incredible Hotel ... wonderful staff, wonderful locationfrom A TripAdvisor Member
As to the Hotel de Russie, it really is a great place to stay. The staff (including all of those serving as concierge) went out of their way to do everything they could to make our stay enjoyable. They did what you expect and more including remembering our names and answering all of our questions promptly and professionally.
We also took several of their restaurant requests and all were wonderful (we eat at a lot of very nice restaurants so I'm not comparing their restaurant recommendations to TGI Fridays or Applebees). We also utilized the concierge for ticket requests (which we made before we arrived) and our tickets/reservations were awaiting us when we arrived.
As to the location, it's three short blocks north of the Spanish Steps, 30 yards from the Piazza del Popolo, and the Borghese Gardens are just up the hill from the rear of the hotel. We walked everywhere and felt incredibly safe doing so (including several 1am walks down to the Spanish Steps after too much wine). It's a perfect place for doing the tourist thing.
As to the decor, think Tuscan and Roman with a light layer of luxury. It is NOT the typical Italian hotel room which is a bit over the top for me. It's stylish and a bit modernist but I found it to be very comfortable. The bathrooms were huge which was important to us. Also, do not miss the gardens ... a great place to unwind at the end of the day. Also, I can't speak more highly about the bar ... cozy, great staff and a perfect place to have the pre-9pm dinner drink.
There are a few things which annoyed me but I find they annoy me at all expensive hotels in which I stay: the bottles of water in the room bar are too expensive and I don't like the charge to use the gym (which is very nice although small). However, I find this is a common problem in the hotels in which I stay so I'm not knocking Hotel de Russie over those issues.
Anyhow, those are my thoughts on the Hotel de Russie. I'll end with this: I will unabashedly recommend this hotel to my friends and I will stay here again the next time I am in Rome.
P.S. I don't quite get the 1-2 star reviewers below ... really. The only thing I can figure is their filter/perspective is much different than mine or their expectations were unrealistic. I cannot fathom how anyone could have a bad experience at this hotel ... they just wouldn't let it happen.
Wonderful hotel, fabulous servicefrom A TripAdvisor Member
excellant food but dirty carpetsfrom thainsmith
The one disappointment was the stained carpet in our corridor and bedroom. At these prices it is not good enough and leaves one with the mistaken impression that the hotel needs a refurbishment. I think it is more a case of' sack the interior designer.' and go for coir next time!
Posh but not so nice...from A TripAdvisor Member
My sister has stayed at the de Russie on two previous occasions since it opened in 2000 and she talks endlessly about it. I read in some magazine that all the big-name actors from "Ocean's 12" were staying there during filming and I figured I should give it a try. I was – mostly – not disappointed.
I booked my hotel through Expedia rather than directly with the hotel but I suspect the hotel staff recognized my family name and upgraded us to a nicer room. We were on a high floor (second from the top) with a balcony that faces the outer part of the hotel (not the courtyard). I read another review where this was a complaint but I loved it. We had a nice view of the Burgesse gardens and those rooftops were by no means ugly – they were roman rooftops almost frozen in time. We thought it was so romantic. The balcony itself was the size of a small studio in NYC. The room was not huge but it was nicely decorated and most importantly the bathroom takes up about 35% of the entire rooms space. It was amazing. I don’t think people realise it but most of us spend 70% of our waking time at our hotel room in the bathroom. Functionally it is as important as the bed. And this bathroom rocked.
The staff was very friendly and helpful and the concierge was mostly helpful as well. They arranged a tour to the Vatican with a pretty knowledgeable tour guide. I am a bit of an art history buff so it was nice to take our time through the Vatican. Plus we were only charged 55 Euro per hour. All the other tours I looked at were strictly 3 hour tours at 75 Euro per person. Considering these other group tours include like 50 people and have a set itinerary, our more private tour was well worth the extra 15 Euro we paid for our own private tour.
The spa at the hotel was a nice touch but I believe the space would have been better used with an indoor pool. The charged 10 Euro per person for the use of the spa and fitness centre as well both of which I thought should have been complementary especially considering the range of special “treatments” also available and what was charged for these.
I found the concierge service mostly helpful in general. On our last day at the hotel, which was a Sunday I seemed to clash constantly with this one guy who was a total jerk and it’s a shame because the rest of his colleagues were great to deal with. I asked if the hotel could arrange for transport to the airport the following morning and how much it would cost: 90 Euro for “the latest Mercedes” Considering I paid Euro 50 to get to hotel with a Mercedes vinivan and that I had a voucher for 50% off on my return trip I thought the 90$ the hotel charged to be WAY overpriced. Apparently this concierge didn’t appreciate my feelings and his demeanour immediately changed and he turned into the devil’s spawn the rest of the day.
I hated that none of the restaurants recommended by the concierge offered traditional Roman food. I enjoy spending lots of money at dinner but I expect the experience to be memorable – I feel that’s what u pay for. Unfortunately, the hotel's recomendations were average. I should have expected the small portions (these bought new meaning to the word small) and after a long day of sightseeing we need something filling so we were disappointed. Both Reef and Gusto which are the concierge’s standard recommendations for everyone were sub-par dining experiences in a city filled with delicious food. On our last night I wanted to head to Testacho for some rel Roman food and I asked the devil concierge about a restaurant that had been recommended to me by our tour guide. As soon as I mentioned Testacho to this guy’s nose turned up and he looked at me like I was asking him to recommend something in Siberia. He made up some story about how many restaurants in Rome close on Sundays (which is true) and therefore my selection would be as well, but I actually walked by this place later that night and to no surprise it was open. To his credit, the place he sent me to instead was also packed and the food was wonderful (and cheap!) but getting him to send us out there was like pulling teeth. I should have this experience at what many people consider the best hotel in Rome. Its sad because the rest of the service at the hotel was wonderful as were the other people at the Concierge desk. It left a sour taste in an otherwise very pleasant experience. I wonder if I this guy would have treated us better if we had shelled out extra money for the Picasso suite, but I’d like to think not.
I have had much more pleasant experiences at other high-end hotels around the world and was expecting more of the same, particularly since I have head so much about the de Russie, and my experience was sub par overall.
When I mentioned to my mom that I was staying at the de Russie her response was something like… “why not spend the extra money [spent on the hotel] on something else?” she’s probably right, the money is better spent elsewhere. Still, I’d probably stay there again – just not on a Sunday.
What a joke and a complete disappointmentfrom A TripAdvisor Member
Nice, but nothing specialfrom Holly29
The up sides - the gardens are tremendous, the location is very central (just round from the Piazza dei Popolo) and best of all, the concierge - lucky you if you get Alessandra - are the most helpful people in the world. They recommended two of the most amazing restaurants of my entire trip. Downsides - apart from the upsides, the hotel simply is not worth the money. Remember this is a chain (Rocco Forte) hotel. You do not get a small, special intimate hotel. The rooms are very unimpressive. There are millions of people milling about. There are a million and one more special, cheaper places in Rome. And anyway, you should be spending your money in Prada or Gucci in the Via Condotti, not on a chain hotel guest room! Have fun in Rome.
t ask for more!from A TripAdvisor Member
Way over priced and rated!!from agro
Beautiful Oasis in Perfect Locationfrom Clovis16
Top Local Tips for Rome
baths of caracalla Instead of battling the crowds at the colossem, we spent an afternoon in the sun walking around the baths of caracalla. Definitely worth a visit.
Basilica di San Giovanni in Laterano Lesser known that its big brother, San Giovanni is hugely impressive both from the outside and inside. It's free and you're unlikely to queue, somewhat surprising as it's the Pope's own church. It's an easy ten minute walk from the Colusseum or you can pay a euro and get there from anywhere on Metro A (San Giovanni station). You can even see it as you descend into Ciampino if you're sat on the right hand side of the aircraft and you know what you're looking for... eaiser at night!
Spring Travel The weather was sunny and in the low 70's the entire two weeks in Italy and it was not High season for pricing.
Other names for De Russie Hotel
- russie rome
- russie hotel rome
- hotel de russie rome
- hotel de russie
- de russie rome
- de russie hotel
- de russie
- Address: 9 Via del Babuino - Rome - 00187 - Italy
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