Type of Traveller: Family Traveller - Age Group: 41 - 50
Want Rude Treatment in an Inconvenient Location?
Then This is Your Place!. I escaped from this place yesterday. Specific examples:
1. TV clicker (scotch-taped to keep it closed); brought it to the desk and after saying politely it didn't work the clerk got very agitated speaking in loud Italian, proceeded to dump a box of remotes onto the counter! Finally took another, also scotch-taped shut- it worked only if you pressed really hard on the battery case, although none of the channels were in English anyway (no CNN Europe,etc)
2. Door key didn't work 3 different times in 4 days- had to bring it down to the desk each time to have them do something with the computer to fix it- never a small apology for the inconvenience, acted put out.
3. Food was very mediocre at best and I am not fussy (I go to McDonalds often). 3 levels below Olive Garden. A co-traveler remarked that he had always heard about Italian food- all in our group were disappointed at the quality here.
4. The restaurant manager one evening loudly berating one of the wait...Read more