Gorgeous room in an excellent setting....
However (and I believe you will see a theme if you carefully review other reviews), the service was terrible.
Where to begin?
First, we paid >$400 a night. We checked in @ 3 PM, took showers, and went out to see the town. Wet towels all over the place when we returned: Manager: Lack of turndown service--FOR >$400 A NIGHT--"An Oversight". That night we received an important message from a fellow traveler in Rome--totally incomprehensible. Manager: Agreed that only an English speaker should have taken the message. On arrival, we were asked about a tour through the Vatican Museums--we were told we "wouldn't have to wait if we went on a tour they recommended". THIS IS A SCAM!!! We waited 2 hours like everyone else... and didn't even seen the highlights of the museum! Don't think FOR A SECOND that this "luxury" hotel is above scamming its visitors... In their defense, one kind manager recognized that this was truly......
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