Boscolo Aleph Hotel

, Rome, Italy
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Boscolo Aleph Hotel

, Rome
4 star

Rooms: 95

15 Via di San Basilio - Rome - 00187 - Italy Hotel Website | | 6422901
392 Traveller

Reviews - Boscolo Aleph Hotel

Historical Traveller Reviews of Boscolo Aleph Hotel

High prices, poor service

from A TripAdvisor Member
I stayed at the Aleph in May this year. The air con in the room on the first night wasn't working and it was only after several complaints the next day (over the course of 8 hours) that we were moved. No apologies from the staff.
This may have been a one-off but other points to note were that the gym/spa was not open on Sundays nor the roof terrace bar. In my view the hotel focuses far too much on being a designer hotel than providing service for its guests. It is in a good location but there must be better alternatives!!
The final straw was when we were charged at a higher rate than the hotel had quoted to us by email and even when I produced the email it took far longer than it should have done to sort out. The hotel manager was constantly unavailable.
I would not stay at the Aleph again.

Deserves 5 stars

from eva52
Can't say enough good things about the Aleph.
Excellent location, 5 star service, funky modern decor, beautiful appointments, spotless rooms. Will definitely go back there should I visit Rome again.

extras are expesive

from A TripAdvisor Member
We stayed at the Aleph on July 16th and booked a celebration package on the net. Upgraded to a junior suite was a nice surprise , although some people complained about the size of their standard rooms. The extras are outreagously expensive. ( 9€ for an expresso, 7.5€ for coke ). The downstair spa is a wellcome surprise when you return from the nearby shopping streets. Breakfeast is nothing special , but usually charged at 26€. the floors are nill.Concerning the VIP wellcome , but as a conclusion , we'll return to the ALEPH where we mett friendly staff members.

Great service, but watch your valuables!!!

from A TripAdvisor Member
We had read reviews at this site and based on them, decided to stay at the hotel. We loved it--service and location were both REALLY terrific. The concierge desk was amazingly helpful with restaurant reservations, etc. Rooms very comfortable. (Mini-bar cost a small fortune.)

Only negative we read on line was someone who had something stolen from their room, and, unfortunately, we did, too. Our 16 year old left her MP3 player in her extra tote bag in her hotel room and it disappeared. Management's only suggestion was to go to the police and fill out a form, which, we didn't want to waste our limited time in Rome doing. So, stay here, but USE THE IN-ROOM SAFE!!

Fun Funky Aleph

from A TripAdvisor Member
This is such a fun, funky hotel. We loved the unique decor. The staff was amazing too. The food and beverage was extremely expensive and not worth sitting at the bar for so stay there but eat and drink elsewhere!

Theft From Room

from suzeey
Stayed at this hotel for Easter weekend 2004. Very impressed with hotel overall until I noticed that I'd had a designer denim jacket and jeans stolen from my room, there was no sign of forced entry and other items of value ie digital camera were not taken so one can only assume that a member of the staff periodically takes the odd items of clothing hoping that it will go unnoticed. The hotel staff were not helpful at all, on returning home I made numerous phone calls, contacted their customer care centre and was eventually told to report the theft to the police in the UK to get a crime reference number, obtain estimates for the clothing and forward the info to their insurance Company. Basically enough hassle to try and deter me from pursuing the matter any further. I have stayed in numerous hotels throughout the world and never encountered this problem before; needless to say I will never stay in an Aleph hotel again and wish to warn others!

great looking. bad cooking

from gerard065
Very Very very beautifull hotel lobby. Like you've never seen. Very tastfull, modern but unique. Rooms were good too but less of a surprise. drinks were very expensive (12 euro a beer) and the worst part for me is the restaurant. Bad service and even worse food.

Fantastic

from A TripAdvisor Member
Fantastic - thoroughly enjoyed our say, staff were excellent decor superb and facilities very good. Have read some reviews about the service & am quite puzzled. The towels in the rooms were changed sometimes 3 times a day. One drawback was it were the costs to eat and drink but then again everywhere in Rome was extremely expensive.Magical Stay

Unbelievable experience. Fantastic staff.

from thrllkll
I just returned from an 8-day stay in Italy, 5 of which I spent at the Aleph. I have traveled extensively and my experience at the Aleph ranks in the top 3 best ever. The hotel's best feature was the staff. They were incredibily helpful and pleasant without being over-bearing. The restaurant's breakfast and dinner were excellent. The decor was very cool and trendy, along the lines of the W hotel line. The deluxe room I had was quite large for Roman standards and I would even consider it oversized compared to many US hotel rooms.

The hotel is located in the upscale Via Veneto area near a Metro stop and close to the train terminal. One word of warning is price - the Aleph is very expensive (but all of Rome is pricey). A diet coke out of the mini bar was 7.50 euro. Even with the expensive price tag, the quality/value combination of the Aleph is fantastic.

Perfect Place

from CA_Gypsy_Girl
I stayed at the Aleph last May 2003. It probably ranks as one of my favorite hotels in the world. The decor is cool and the rooms are amazing. The bed was so huge and inviting that I had a hard time getting up in the morning. The awesome full wall size photo/painting of the Coliseum reminded me of what I was here to do in this great city- see the sights.

Breakfast was included every morning and it's not that lame juice and pastry you get all over Europe. My last day, I had to leave at 4 AM to get my flight back to the States. Knowing full well I couldn't get breakfast, I took a chance to ask if there could be something done about it. The next morning when I checked out, the receptionist handed me a beautiful package with breakfast to take with me on the plane and a personal note from the chef. I was so impressed. I didn't remind her at all and I was so shocked they actually did this. The service and attention to detail was phenominal. I wouldn't stay anywhere else.

Top Local Tips for Rome

Airport Transfer Most hotels will provide a car and driver to collect you from the airport well worth it even if you have to pay, also the driver will be able to give you good tips on Rome (hopefully)

To/from the airport We arrived into Campino airport and easily got a coach from the terminal to Central Rome and were able to walk the distance to our Hotel. However, getting back to the airport was another story as the coach doesn't drop off at the Termini but in a side street a few mins away from it and we couldn't remmember where!!! Also, the Termini seems to run lots of trains to Fumino airport but only via other stations to Campino!

aaaaaaaaaa!!!!!!!! warning

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Other names for Boscolo Aleph Hotel

  • boscolo aleph rome
  • boscolo aleph hotel rome
  • Address: 15 Via di San Basilio - Rome - 00187 - Italy
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