Anglo Americano Hotel

, Rome, Italy
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Anglo Americano Hotel

, Rome
4 star

Rooms: 122

12 Via Quattro Fontane - Rome - 00184 - Italy Hotel Website | | 6472941
282 Traveller

Reviews - Anglo Americano Hotel

4/10
Terrible room and restaurant
Submitted by: Peter in 22/07/11
  • Age Group: 60plus
  • From: Israel
  • Traveller type: Mature Couple
I liked only the location: in the center and quiet.
I disliked:
a) the restaurant/Breakfast: allways crouded; too small; limited variety of food; no sevice at all; not enough plates, cupts, etc. In summary - terrible!!
b) the room: not isolated (noice heard from neighboring rooms); only a shower (no batch in standard room); overflow of water during shower; limited stapce to shelve stuff in the bathroom; no elementary services, e.g. nothing is provided in any kind of document about the serevices provided in the room, no telephone directory, no TV guide, no customer questionnaire - seems that they don't care about the quality of service - perhaps because of the high season...
In summary: this hotel is ranked 4-star; I cannot understand why/who authorized it; I would grade them kess than 3-star. If you are looking of a 4-star quality -- avoid this hotel!
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1/10
Awfful Everything (except location)
Submitted by: Manon in 06/08/08
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Adventurer
Smelly, carpets have never been cleaned. Lots of staff, only problem is they are rude and useless! Lots of rude/useless staff just means lots of arrogant, useless bodies in your way! Breakfast buffet is lame warm cheese and hard bead, no fresh fruit! Room carpet has never been cleaned since the 70's! It's cheap carpet, you'd think they could replace it! So expensive, fo nothing!
1/10
Facility was almost as bad as rude staff
Submitted by: Jeff in 13/08/07
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
We'd sleep on the subway before we would stay here again. Filthy rooms and rude staff (and we didn't even complain about the rooms).
2/10
Tired and tatty
Submitted by: Nicholas Hartland in 22/11/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
I wouldn't recommend it to anyone. Totally over priced for a stay in a grubby/sparse room where the furnishings were old and falling apart. The 'triple' room was in dire need of decoration and was so sparse it was untrue with just one rickety wooden chair and one picture on the wall. A battered old air conditioning unit barely hid some filthy pipes and one of the skirting boards actually fell off the wall while we were staying there. The mirror was dirty and the safe so small you could just about lock your passport in it. Breakfast was poor with disgusting coffee and plastic cutlery. The hallway carpets were all tattered and marked and though some staff were helpful, others ignored you. We won't be staying there again.
1/10
Completely Unacceptable
Submitted by: Brian in 26/06/06
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Young & Single
This hotel was absolutely horrible. I travel constantly and this was by far the worst hotel I have ever stayed in. The front deskman is incredibly rude and unwilling to help in any way. They "lost" our reservation for a triple room, and made my party split into 2 rooms for 100 euro a night more than the origional reservation. We arrived very late and did not have time to find another hotel. They obviously took advantage of our situation. The rooms are dirty, smelly and in desperate need of repair. The breakfast was a complete joke. This hotel was extremely overpriced and was the only horrible part of our entire trip in Europe. Do not even think about staying here. I can't say enough here to convey how bad it was.
1/10
Don't Stay Here
Submitted by: Chris Wellington in 01/07/05
  • Age Group: 26 - 30
  • From: Italy
  • Traveller type: Young Couple
This is the worst place you could stay. We booked a room for two people when we arrived they told us we were in a room with a single bed. The rooms where dark and dingy. The walls were paper thin and very rude service. We ended up staying elsewhere in Rome for the rest of our stay.
1/10
Tired and Unacceptable
Submitted by: Guerino Santaniello in 25/05/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
The location of the hotel was good but the general state of repair was very bad. Our friends we were travelling with had to move room as the original room was completely unacceptable, it absolutely stunk. The building is obviously old and internally needs to be refitted. Our room was very old and tired looking and was cramped. The breakfast was a complete joke, to think this was a 4 star hotel there was no dining room as such, and people were forced to eat in the reception area with food on their laps. There was plastic cutlery and plastic plates and it was a bit like feeding time at the zoo, the lack of space meant that there was no where for people to wait or queue. Definitely not value for money and would not recommend the hotel!
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Historical Traveller Reviews of Anglo Americano Hotel

Whats all the fuss about - this hotel is fine!

from A TripAdvisor Member
I've just returned from a 3 night stay at the hotel that was absolutely fine. The beds were comfy, the bathroom and Shower were fine, the Air-con worked and the windows kept the noise out. The staff were friendly and helpful (despite us not knowing any Italian) and the location is superb.
We booked the hotel before looking on TripAdvisor. After looking at Trip Advisor, we were considering cancelling or at least being prepared to stay at another hotel after arrival - but there was no need as the Hotel was perfect.
The decor could do with upgrading but it's reasonably cheap to stay there so we didn't have any complaints to make.
I would certainly recommend it.

Hated the Hotel Anglo Americano

from Denise
The lobby of the hotel wasn't the nicest I've seen but it's only the lobby I'm not going to be sleeping there. The staff were not very friendly in fact a little rude. We went to our rooms (2) in what is billed as a 4* hotel.....the rooms that we saw first were small, the walls had very suspicious stains on them (we couldn't bring ourselves to touch them), the beds were old & sagging with filthy bedspreads, the carpet, I would imagine, had originally been a light shade of grey but that was perhaps 15-20 years ago...it is now a very stained dark grey with dust bunnies in every corner & a thick ridge of dust & toenail clippings around the skirting boards. The safe didn't work, the minibar is a free standing rusty fridge with mouldy bottles inside. The bathroom fittings were all rusty with a good helping of dirt to add to our disgust. When we complained we were shown other rooms, we were dismayed to see they were the same....when we started to complain about these we were told that there was no point looking at others as they were all the same. We couldn't even brush our teeth using water from the taps, in one room the water had the unusual smell of rotten eggs from it. We couldn't shower.....we had to clean the toilet with anti bac wipes before use. We were told that the photos on the website are at least 10 years old. We were sick at having to stay their for one night. We only had 2 nights in Rome but could not bring ourselves to put up with it for the 2 nights! I felt very guilty at bringing my friends to this hotel as I made all the bookings. AVOID THIS HOTEL.....Please

Given a bad rap

from MAPocchia
Stayed in early June 2004 for 2 nights. Then trained to Florence for 2 nights. Then returned to Anglo for 1 night. Was great location for the train station and sights of Rome. The first room was very small, but clean. The second room was larger, with good sized bathroom and clean. The beds were pushed together to make a big bed, but, so what ? You're not paying $$$ a night, for the money, it was a clean, good hotel with adequate breakfast. We left extra early to catch plane and they made capuccino early just for us. I would definitely stay here again. The lobby was good sized, and internet access in lobby to get our emails.

Horrible!

from A TripAdvisor Member
My sister and I trusted a travel agent to book our room for a recent stay in Rome. I've already emailed her about the accomodations and hope they remove this place from their list. We arrived late at night, exhausted from a long train ride and a scary experience with a guy posing as a cabby. We were shown to a room below the reception area. It had a strong mildew smell and the bathroom wall was buckled. We called the desk and requested another room and were told we could move in the morning. Then we got under the covers. The sheets were so damp I would actually call them wet. My sister again called the desk and demanded another room that was not in the basement. We were taken to a room on the third floor, thankfully not damp, but so small the twin beds were pushed together. The beds were so hard it was like sleeping on the floor. The place in general was shabby, dirty......
Management Response from HotelAngloAmericano
Estimado Cliente,
Le pedimos disculpas si su estancia en el Hotel Anglo American no fue de su agrado .. En diciembre de 2008 hemos cerrado completamente la estructura de una reestructuración general .. ambiant nuevo, habitaciones nuevas .. todos ellos diseñados para una buena estancia! Nuestro personal está a la espera de nuevo la bienvenida de nuevo a la Ciudad Eterna.

keep looking for another hotel

from A TripAdvisor Member
dont stay at this hotel , deffinetly not a 4 star hotel may be a 2 on a lucky day. only thing good about the hotel is location,but that doesnt even make up fot it.

Worst hotel we ever visited

from RaulB
When we arrived they tried to put us in a room on the 7th floor [this is a 6 floor building, no elevator to the 7th floor], it had no windows and very small [an attic room]. We ended on a fourth floor room with stained, dirty carpet. The small bathroom smelled like sewer. You can not make an international call from its phones. We had to carry our bags up, 'personnel shortage' said the rude person at the front desk. This hotel ruined our vacation. Raul

Awfull place

from topiLandshut
I stayed with my wife for three days in april 2004 in this hotel. We decided to go there because of its location (excellend) and the offered parking of our car in a garage. We were stupid enough not to read any reviews before we made the reservation. I only can confirm all the comments of the other reviewers. The place is a disaster because it's so badly managed, dirty and worn out in all aspects. They seem to test every day again how much unpoliteness and unprofessional treatment they can take on their guests. Besides dirt and noise in the rooms the organization of the breakfast is totally unbearable if you don't turn up before 8 o'clock.

What a dreadfull excuse for a hotel

from Bumba49
Myself and my partner went to Rome for the first time in November, we
booked the hotel over the net as it was advertised as a "four star"
with reasonable prices in an excellent location. The pictures on the
net looked fine and we thought we couldn't really go wrong....... I
would like to begin by saying that yes the location is indeed excellent
and Rome itself is one of the most magical places (in fact we're ging
back next week, not to the Anglo Americano!!) On arrival we were
greeted in the outdated and shabby reception by a surley man with a
moustache who clearly couldn't be bothered to speak a word of English.
After shoving a key to us and pointing in the direction of the lift
went back to reading the paper. The lift barley fitted us and our one
bag of luggage and when we got to the room it was a disgrace - dirty
carpets, shabbliy furnished with wallper peeling and lights that didn't
work also the noise outside was unbearable. We complained and was shown
another room equally as bad but higher up so less noise. The shower had
no curtain or door so you virtually got the whole cubicle sized
bathroom wet including towels, toilet paper and plug sockets, the
hairdryer was probably installed in the 70's and acted more like a
vacuum than blowing air out. The minibar had one outdated bottle of
coke and no bottle opener and there was one german and ten italian tv
channels to choose from. Is this what they think a four star should
be?? After a rough nights sleep on top of the covers we went down to
"breakfast" which consisted of freeze dried bread in packets, one cold
hard boiled egg and some italian version on cornflakes, the "fresh"
juice wasn't fresh.
As we were only there another night and had pre-paid we grudgingly put up with it, but I would never ever suggest anyone to go there it is a poor excuse for a hotel and they should'nt be allowerd to get away with this false advertising, DONT GO!!!

Hyde?

from A TripAdvisor Member
We booked the Anglo Americano for a long weekend (5-8 March 2004) for the Italy v. Scotland Rugby Match as it was the cheapest flight/hotel package available on Expedia. We found this site after booking and wondered what we had let ourselves in for!However, the only problem that we encountered was that our original room (7th Floor up in the eaves with a cracking view over to St Peter's) had two single beds, rather than the booked double. This was changed the next day, with no fuss, to a double room on the 4th Floor. Both rooms had full bathrooms, which while you could not hold a party in them, were more than adequate to accommodate a 6'/1.86m tall guy like me (accepting that the shower was a bit on the low side).The breakfast room was a bit cramped with the number of tables fitted in, but the Hotel was full that weekend (a fair few Scots were in residence). The breakfast itself was adequate, if a bit pre-packaged, but the Coffee was good.The main selling point for this hotel is its location, just off Piazza Barberini, 50m from the Metro Station (second stop from the Termini Railway Station). The obelisk at the top of the Spanish Steps can be seen from the Hotel doorway and is a 5 minute walk away. The Trevi Fountain is less than that down the hill. The Colosseum and St Peter's are both just over a 30 minute walk away (once you have cracked the route!).The Hotel appears to be made up of differing sizes of rooms (which may explain some of the previous comments), and some redecoration was underway on the 4th Floor (3rd Floor has a totally different colour scheme - turquoise as opposed to magnolia - so may already have been redecorated).From our experience, the Anglo Americano is a good tourist class hotel (4* is a bit ambitious), on a par with Paris 3* Hotels. Service was slick at all times, with even a few smiles!On this occasion, we certainly got value for what we paid (approx. 270 Euros for 3 nights for 2 of us). If you are looking for a Hotel with all the facilities of a US Chain, then book accordingly, but we would go back to this Hotel.AGS.

t Moan!

from A TripAdvisor Member
Ok, this hotel isn't a 4 star but who cares... the location is brilliant and its very cheap (we paid 90 Euro for a twin room in January). True the staff were a bit cold but that is just a Roman trait - I prefer sincerity and if people are honest with me then that's just fine. Attractions only steps away include a church made up almost entirely of bones... see the crypt of the Capuchin Monks piazza barberini for a gruesome but unforgettable experience!

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Other names for Anglo Americano Hotel

  • anglo americano hotel rome
  • anglo americano hotel
  • Address: 12 Via Quattro Fontane - Rome - 00184 - Italy
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