Marincanto Hotel

, Positano, Italy
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Marincanto Hotel

, Positano
4 star

Rooms: 26

36 Via C. Colombo - Positano - 84017 - Italy Hotel Website | | 89875130
314 Traveller

Reviews - Marincanto Hotel

5/10
Beautiful Location and Terrible Service
Submitted by: Naz in 13/08/07
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Young Couple
I'm amazed that I read such good reviews of this place. I just think all the people that were at the hotel complaining about the same frustrating things that we experienced haven't bothered to write reviews. The front desk didn't want to help with anything--from dining reservations to sightseeing. These are the basics. The things that a four star hotel should do. To top things off, after spending a couple thousand dollars at their hotel they would not mail or help price the cost of mailing a small item that was left behind. I can't tell you how frustrated we were. Another couple was trying to contact their airline about lost luggage and the front desk guy wouldn't call because he said they should wait for the staff member who had called for them in the first place (this person was off till the next day). I couldn't believe it and neither could the couple with the lost bags. The answer to every question was either "I don't know anything about that" (without an offer to help find out) or "Please contact (someone who was inevitably off of work by then) for assistance." We just stopped asking them for stuff. We figured we're here for a week, we can change hotels and lose a bunch of money or we can stop dealing with them and enjoy the rest of our time. Cute town, very picturesque. Worth a visit.
9/10
Delightful and enchanting
Submitted by: S Schwartz in 29/09/05
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Luxury Traveller
Positano is a unique town, enchanting and magical and this hotel was so much more lovely than you could tell from the street.....hidden behind blossoming trees with patios and gardens I felt like I was at one with the sea, the sky and the mountains!!!! The deluxe rooms are just lovely, with private patios and whirlpool tubs and showers....we spent 4 nights there and I didn't want to leave...the service was wonderful and the breakfast buffet on the patio was delicious...best croissants I ever tasted!!!!...a hidden treasure!!! only 3 stars??? at least 4!

Historical Traveller Reviews of Marincanto Hotel

Great location with good renovated rooms but...

from Nick of Paris
Just came back from Positano - 7 days.

The MarinCanto is wonderfully located above the beach (many many steps down!!) and outside breakfast is a must. If you have trouble climbing up and down stairs: this place is NO GOOD for you...

Rooms were big...however, MAKE SURE to reserve a RENOVATED ROOM in the main building (most beautifull rooms: 212, 211, 210... When we arrived, there were none left (although we had specifically asked for one) so we stayed in their 2 BR "appartment" - although the view was out of this world, the room was essentially out of shape... 260€ - but you can fit 4.

We then were moved to room 212 - and at 240€ a night you were in something 4 times the size of same-priced Villa Franca and much better located... with jaccuzi and superior view of Positano

Beach: it is indeed a 12.5€ extra per day... but most hotels have this policy...

Parking: a 25€ extra per day

Terribly Disappointed!

from MBabe
I used trip advisor quite a bit when booking my trip to Italy, so I feel that it would only be beneficial to help others. I, like the few others on this site, booked a room well in advance and was told there were no renovated rooms available, but we would be placed on a waiting list and the older rooms are still very nice.

My husband and I checked in and found the person working the front desk to be quite unfriendly. We were taken down a few flight of steps to our room in the "old" section of the hotel. There was no elevator in our section and going up and down a million steps to the reception area was grueling. Anytime, you get more than what you pay for, you know there is something wrong. Outside the room at the top of the door there were cobwebs. I booked a double room and received a 2 bedroom dive. The room had a bed, a light and some desk pushed in the corner - the floor was chipped. It was utterly depressing - - very sterile - - no warmth whatsoever. The terrace was old, tiles peeling, dirty, etc. This room was no where worth the price. The other renovated rooms were going for the same rate. My husband went to talk to the front desk and he said "sorry, there is nothing we can do, we don't have anything else." So, we were on a mission to find a new hotel. Funnily enough, my husband had ANTS all over his shirt. I then read on trip advisor that some of the rooms were infested with ants - - quite a coincidence.

So, our first night in positano was spent tracking down a new place to stay. Thank goodness we found a fabulous place - - the poseidon hotel. You could not even compare and the rates were comparable. We went to check out of the marinacanto and there was a different guy there from an hour ago. They wanted to charge us the full night (we were there for 2 hours). I told them that was not happening. That the room they gave us was a disgrace. So, after a little bit of back and forth, they said fine. It was only afterwards that the front desk asked me what was wrong with the room. He said we could have a renovated room tomorrow. I told him that it was too late, we found somewhere else and were told from the guy who worked earlier in the night and repeatedly when I followed up with the hotel over email that there were no renovated rooms available.

Thank goodness for the poseidon - - it saved our trip!

Good Hotel, not 4star globally but prob 4star for positano...

from Pantani
Just finished our stay of 5 nights

First recommendation, get a car to take you to positano, we got one for Eur90 with Italy limousine, def worth it.

The first junior suite we were given (232) didn't have a proper view, it looked out over the sun terrrace, it did have a giant jacuzzi (which worked ok for us) and a seperate shower, so we asked for a move and got one the next day.
Room 202 was much better, a picture book view of the sea from the terrace, it had a single jacuzzi and generally a much smaller bathroom.
We found the concierge very helpful.
We ate at La Caruso (ok at best), Caffe Positano (very good), Cafe Bruno (right by the hotel) also very good and La Tagliata, which was great as well (if you go there, try the home made wine, it's really good Eur8.5 a jug and it's a big jug !!)
We took trip to Amalfi which is ok, Ravello is charming, the ferry to Amalfi is great.
I wouldn't recommend going to the beach, it's stones not sand, the sea is very cold and it is a 220 step journey back up..so not for the unfit.... We found the sun terrace was perfect for lying in the sun.
The breakfast at Marincanto was very good, meat, cheese, lots of fruit, yoghurt, juice, italian pastries.. we wnet on to the Caesar Augustus (Capri) after this which was twice the price and the breakfast was only the same.
We enjoyed Positano very much and would def stay at MArincanto again, just make sure you get the right room.

Beware of Hotel Marincanto

from tbonesq
We booked a triple with sea view terrace for our 3 daughters and a junior suite for my wife and me two months in advance directly with Hotel Marincanto's manager.

When we arrived we were forced to wait until late in the afternoon to finally get our rooms. While the junior suite was lovely (it needed mdest repairs throughout but was still nice), the 2-bedroom apartment (not a triple as we had selected) the hotel insisted we use was down two long sets of stairs outside nowhere near our other room and was ant-infested and disgusting, with its cottage cheese ceiling peeling by the door and a rickety old shower in the modest at best bath. When we complained, we were told there were no other rooms available but, in order to get us to stay, we were told we would be upgraded to a "deluxe" junior suite for the following 2 nights. Not willing to put our children in such a dive, my wife and I stayed in the apartment.

Sure enough, we were upgraded to a junior suite that had a huge jacuzzi tub overlooking the hotel patio and sea. The handles and hoses on the tub all fell off when we went to use it. After much effort, I was able to get most of the jets to work modestly.

The beach was nice and the views and location are wonderful.

The rest of our stay was uneventful. That is, until we went to leave and were hit with a bill for 2 junior suites, phone calls that we never made and drinks that we never drank. And they had the audacity of wanting us to thank them for not charging us extra for the "deluxe" junior suite. After much distasteful arguing, we paid 40 Euro or so more than we should have and were out of there while being subjected to repeated harassment by the hotel's manager, Monica Vespoli (who herself took our reservation initially some two months earlier).

Worst place in Italy we stayed in by far, both in terms of facilities and front-desk service.

Be Careful

from PrincipalOLG
There isn't a bad place to stay in Positano because it is sooooo beautiful and everything is nearby.

That being said, if you choose to stay at Hotel Marincanto, MAKE SURE YOU ARE BOOKING A REMODELED ROOM.

My wife and I had heard this from another trip advisor review, and so we made the request. We were told that we were on a list but that it was probable. When we arrived, we were told that we didn't get the remodeled room, but that we were being put in a superior room.

The superior room was very large - 2 serperate rooms with a huge connecting balcony with a tremendous view and a full kitchen. Sounds great, except for the major ant infestation that was in that room. We set down our bags, and less than 2 minutes later I was calling the concierge to say that we weren't staying in this room.

Needless to say, we were moved to a remodeled room which was far better - and no ants! That being said - beware! Other than the room issue, we had a great stay. The breakfast in the morning is very nice. Staff is helpful, especially the bell lady that will take your bags to your room - up or down 100's of stairs! We felt so bad for her and tipped her very well!

We definitely recommend Hotel Marincanto

from fabutraveler
We just loved Positano and Hotel Marincanto. We had just been to Rome and the island of Sardinia -- but this was our favorite spot! We had considered Le Sirenuse (which is a few doors down the street and is fabulously gorgeous and opulent), but the cost during peak-season was ridiculously high. To be honest, we really loved what Marincanto had to offer - and they didn't nickle-and-dime you like the really fancy 5-star hotels.

The yellow building with vivid bougainvillas cascading around made for beautiful photos against the blue skies and sea. WARNING: Positano in NOT a good city for those who need extra help getting around. It is very steep and hilly, lots of staris and few ways around other than by foot. For everyone else, it is magical! The hotel offers a terriric large deck with comfy chaises and umbrellas for free -- then there is also a private staircase (300 steps!) that zig-zags down the side of the cliff to the beach. For 10 euros per person per day -- they also have lounge chairs and umbrellas down there to use. It has an attendant (towels you need to grab at thr front desk at the hotel first), a bar/beach-side casual restaurant or to-go/take-away food. The chairs are on a big flat rock or a few available on the rocky beach. It's also nice because the access from there to the center of town is just a skip down the beach.

The rooms are very nice, comfortable and spacious. Italian hotel rooms are never too posh - but the simplicity of these rooms complements the SPECTACULAR SEA VIEWS! We had room #227 which looked over the outside deck and FULL ocean views. The balcony of our room was very long and had a table, two chairs and two chiase lounges as well. The bathroom was nice - good shower/tub with jets (not the big jacuzzi I saw in photos, but those must only be in the more expensive rooms) The only odd thing is that shower has a window (very nice to shower and look at the ocean) but half of the shower was directly in front of the window without any sort of curtain (what out for those sunbathers trying to catch a glimpse of you! kidding)

The front desk had very nice staff except for one man who was very snippy to a few other guests.

Breakfast buffet very nice -- but limited if you don't eat cured means and cheese at breakfast (very Italian, not traditional for Americans -- but plenty of yogurt, some fruit, cappucinos, cereal)

We LOVED this hotel and highly recommend it!

Also - if you can - take a day trip to CAPRI. It is such a spectacular island. We hired a private rubber boad and driver (5 hours=200 euros, full day 280 euros... but either are so worth it)! Forget the huts offereing day trips and find the guys meandering nearby wearing bright ORANGE shirts.

GETTING THERE: We got to Naples and then hired a private car (sooo worth it - no hassle with buses, trains, etc) Hotel can arrange for 110 euros... or we found one for 85 euros (nice Mercedes on the drive there, but a van with us solo on the way back -- just request the mercedes, all for 85 euros). You can book it via email at: info@italycarservice.com (they have cars in other cities too)

Also - if you're up for a killer WORKOUT - there is a hike (well really it's ALL stairs) that you can do. Ask the front desk about where to find the 2000 stairs that lead up to the other towns up the mountain. We just did up to the first town with the big chruch/steeple that you see as you're ascending - it took about 50 mins up and 40 mins down (we stopped for pics as well). Or you can do all 2000 steps to the town further up and catch the bus back to Positano. Good luck - it's a great workout!

ENJOY YOUR TRAVELS.

Highly Recommend -- Beautiful Location!!

from A TripAdvisor Member
My husband and I stayed at the Hotel Marincanto in Positano for three nights during our honeymoon this past May. We LOVED the hotel! It was in a great location and you cannot ask for a better view anywhere.

The bottom line: Decent rooms, EXCELLENT buffet breakfast included in rate, very nice lobby area and seating outside for many peole, AMAZING views everwhere, slightly snotty front desk -- but all in all, an amazing experience and we would HIGHLY recommend this town and this hotel... see below if you want more details.

For European standards, the room was nice (a bit on the sparse side and we could hear water gushing when people above us flushed their toilets) BUT still nice. Our balcony was very nice, the bath room was nicely sized and I really liked the white tile floors. The VIEW was breathtaking and after quite an exahustive trip getting there (train to Naples, Circumvensa subway to Sorrento and bus to Positano along with a long walk as we got off on the wrong bus stop -- don't make that mistake!!!!) we were wiped out and ready to sip wine on our balcony and enjoy the views which is just what we did. The bar service and room service folks could not have been nicer and even gave us snacks to eat with our wine at no cost.

The buffet breakfast is the best we had in Italy with lots of choices and the service is excellent. I had procuitto and ham with cheese and excellent cappucino, yogurts and all sorts of breads and fruits every day -- included in room rate -- all overlooking the beautiful ocean. I recommend you also grab a peice of fruit and crackers on your way out to have a mini snack later in the day.

It is a LONG walk down the stairs to the beach but worth it. We paid 10 Euros each to rent an umbrella and chairs but it was worthwhile as we spent a peaceful day on the beach, reading and enjoying the views .. again BREATHATKING. If you want to do this more than one day, you have to pay agian but we only did it once and spent the second day on their free patio with nicely cushioned chairs and ubmrellas, high above the actual beach. Not crowded and very beautful.

I would stay here again in a heartbeat. Front desk staff was a LITTLE snooty, but at a ritzy place, can you expect less? None-the-less they were very helpful. We ate at Max's and while pricy, we HIGHLY recommend. Excellent service, great wines and terrific local food.

Oh, and on the way home, we splurged on a car hire for 110 Euros (via the front desk) to take us to the Naples airport and it was definetly worth while. Our driver was funny and hospitable and an air conditioned BMW beats a hot an dcrowded bus and subway any day of the week!

Stay here!

Great Location, but...

from A TripAdvisor Member
The Marincanto has one of the best views in Positano. The hotel is beautiful, and immaculately clean thanks to a team of housekeepers that appears to work around the clock. While they and the other support staff were superb, the front desk staff could use lessons in customer service. Even the most simple questions and routine requests were met with raised eyebrows and hesitation. Separately, we were surprised to be charged an additional 10 euro per person per day to use the beach, and even more surprised to learn after trekking down multiple flights of stairs, that 5 more euro were required to sit anywhere near the water.
Contrary to another review on this site, we found the Ristoranti Bruno down the street to be exceptionally delicious and authentic. Make sure to reserve a table outside.

Awesome: Location, Views, Service and Value

from A TripAdvisor Member
We actually checked out of the Villa La Tartana and moved to the Hotel Marincanto. This property definitely met our expectations of a dream trip to Positano. With breath taking views, beautiful rooms and wonderful service...you can not go wrong. The public spaces included a wonderful terrace for breakfast (included in the rate) as well as a wonderful sun deck overlooking the beach, boats and cliffs. It might be $30 Euro more a night than the Villa La Tartana...but totally worth it! I have been in the hotel industry (18 years) and have become accustom to nice hotels with service. This hotel met my expectations and made our trip memorable. Our sea-front terrace was large enough to sit and read or relax with amazing views. It was truly memorable of this gorgous place the way it is suppose to be experienced. The town is not large and the streets are graded well, so they are not too steep. Everything is walkable distance from this hotel, in yet, you are up higher from the beach to get a view and get out of the noise from the busy alley ways that contain all of the shops and tourists. The hotel is also well built so you can sleep at night without hearing your neighbors conversations and door slamming all day and all night, like we did at Villa La Tartana!
Must restaurants to visit: Bruno's, just a few doors down from the hotel, is a small local restaurant with friendly service and great food and a great price. For a more "special" evening of amazing service and atmosphere, as well as fabulous food you must go to Max's, which is just past the main square of the town. Max's also offers cooking classes in the mornings for 70 Euro per person.

paradise

from A TripAdvisor Member
we stayed in the marincanto on our last holiday based on the reviews on trip advisor( we never book a hotel without referring to this site)We stayed in this hotel for 7 days and cannot praise the hotel enough. The hotel itself is very clean and nicely decorated, the garden terrace is beautiful in the morning for breakfast and really romantic and peaceful in the evening for an aperitif. The only drawback is the 200+ steps to the beach. We did it once and then walked through town for the remainder of our holiday. the bar on the beach is lovely with fresh antipasto, salads etc and the two guys looking after the area are excellent. The staff in the hotel are very helpful also. There is nothing negative about this hotel and is definately worth the money.

Top Local Tips for Positano

to stay overnight vs. visit for a day I've met a number of people who have been disappointed by Positano and nearby Capri. All of them had the same thing in common: they came for a day, walked around the main areas--which are always packed to the gills with daytrippers like themselves--and then went back to wherever else they were staying, wondering what is so great about these places. The fact is, Positano (and Capri) is every bit as magical as you might think, but it's only by staying there for a few days or longer that you can experience the magic. My favorite activity was renting a zodiac from a fellow in town and zipping up and down the coast, jumping in the water whenever and wherever we felt like it. We'd come back around 5:00, shower up, and then as the day crowds disappeared the town would take on a whole new rhythm and we'd stroll wherever we wanted, free of the hustle and bustle that existed in the same place only a few hours earlier.

Consider a rental car My wife and I travelled to Positano by bus from Sorrento. The bus service is inexpensive, reliable and fairly easy to navigate. However, a friend traveling across Italy met us several days into our trip and he had a rental car. Although I was skeptical of driving the narrow streets and highways of the Amalfi Coast, we were able to make much more of our short time there once our friend arrived with his car. If I go back, I will rent one. Just make sure your hotel has parking available (our's did).

Dining in positano Need to eat at La Tagliata on top of Positano! Great views, food, drink, and people! Such a friendly vibe as well. Family style!

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Other names for Marincanto Hotel

  • marincanto hotel positano
  • hotel marincanto
  • Address: 36 Via C. Colombo - Positano - 84017 - Italy
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