Grand Hotel Croce Di Malta

, Montecatini Terme, Italy
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Grand Hotel Croce Di Malta

, Montecatini Terme
4 star

Rooms: 120

Viale Iv Novembre 18 - Montecatini Terme - 51016 - Italy 5729201
53 Traveller

Reviews - Grand Hotel Croce Di Malta

1/10
Possibly the worst
Submitted by: Mark in 20/07/07
  • Age Group: 41 - 50
  • From: Canada
  • Traveller type: Mature Couple
Rooms old and shabby, beds broken with wooden frame between mattress and boxspring, airconditioning dripping and flooding room.
Food was poor and tasteless. Eggs were bad at one breakfast and was it coincidence I suffered gastroenteritis nextday? Service in the restaurant was apalling after smashing my glass on my plate,it was removed and I received no replacement for my plate or glass. Staff rude and insulting especially male concierge. Elevators unsafe people were trapped and concierge was unconcerned until someone passed out. People had money stolen from their safes but no warning given by hotel about this.
No management supposedly available while we were staying,when I wished to complain to the manager.I was told by the young girl at the desk she was running the hotel while the manager was on vacation for one week.
Avoid this hotel if tou want to enjoy your trip to tuscany!!
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1/10
One to definitely avoid.
Submitted by: David in 19/07/07
  • Age Group: 51 - 60
  • From: Canada
  • Traveller type: Mature Couple
Stayed June 01-08 Trafalgar Tours. .Shabby hotel throughout,extremely,unfriendly, rude and unhelpful staff. CDN$900.00 stole from the locked safe in the hotel room. Same experience as John from England Would like to touch base with him. Avoid hotel at all costs.
1/10
One to avoid
Submitted by: John in 23/06/07
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
An aweful experience. Shabby room, stuck in lift for 35 minutes, money stolen from safe in room, cold meals in evening and rude and unhelpful staff. One to avoid at all costs. went as part of Titan tour!

Top Local Tips for Montecatini Terme

Funiculare to Montecatini Alto There is a very nice cable car ride up to Montecatini Alto, an older, very picturesque town with great views. The cable car cost 6 Euro round trip.

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7.6/10

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