Grand Hotel Croce Di Malta, Montecatini Terme, Italy

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Grand Hotel Croce Di Malta, Montecatini Terme

Traveller Reviews

Rating

1.0/10

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Official Contact Details - Grand Hotel Croce Di Malta

Address: Viale Iv Novembre 18 - Montecatini Terme - 51016 - Italy
Phone: 5729201
Official Website:
Hotel Class:
Rooms: 120

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"Stayed June 01-08 Trafalgar Tours. .Shabby hotel throughout,extremely,unfriendly, rude and..."

"Rooms old and shabby, beds broken with wooden frame between mattress and boxspring,..."

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Reviews - Grand Hotel Croce Di Malta

3 reviews (Showing 1 - 3)

Rating:

1/10

One to definitely avoid.

Submitted by: David in 07/19/07

Age Group: 51 - 60
From: Canada
Traveller type: Mature Couple

Stayed June 01-08 Trafalgar Tours. .Shabby hotel throughout,extremely,unfriendly, rude and unhelpful staff. CDN$900.00 stole from the locked safe in the hotel room. Same experience as John from England Would like to touch base with him. Avoid hotel at all costs.

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Rating:

1/10

Possibly the worst

Submitted by: Mark in 07/20/07

Age Group: 41 - 50
From: Canada
Traveller type: Mature Couple

Rooms old and shabby, beds broken with wooden frame between mattress and boxspring, airconditioning dripping and flooding room. Food was poor and tasteless. Eggs were bad at one breakfast and was it coincidence I suffered gastroenteritis nextday? Service in the restaurant was apalling after smashing my glass on my plate,it was removed and I received no replacement for my plate or glass. Staff rude and insulting especially male concierge. Elevators unsafe people were trapped and concierge was unconcerned until someone passed out. People had money stolen from their safes but no warning given by hotel about this. No management supposedly available while we were staying,when I wished to complain to the manager.I was told by the young girl at the desk she was running the hotel while the manager was on vacation for one week. Avoid this hotel if tou want to enjoy your trip to tuscany!!

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Rating:

1/10

One to avoid

Submitted by: John in 06/23/07

Age Group: 51 - 60
From: United Kingdom
Traveller type: Mature Couple

An aweful experience. Shabby room, stuck in lift for 35 minutes, money stolen from safe in room, cold meals in evening and rude and unhelpful staff. One to avoid at all costs. went as part of Titan tour!

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