Grand Hotel Croce Di Malta, Montecatini Terme, Italy

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Grand Hotel Croce Di Malta Montecatini Terme

Traveller Reviews

     Rating

1/10

Official Contact Details - Grand Hotel Croce Di Malta

  • Address: Viale Iv Novembre 18 - Montecatini Terme 51016 - Italy
  • Phone: 5729201
  • Hotel Class:
  • Rooms: 120

"Rooms old and shabby, beds broken with wooden frame between mattress and......"

"Stayed June 01-08 Trafalgar Tours. .Shabby hotel......"

Reviews of the Grand Hotel Croce Di Malta

3 reviews
Review this Hotel

Rating:

1/10
Possibly the worst
Submitted by: Mark in Jul 2007
  • Age Group: 41 - 50
  • From: Canada
  • Mature Couple
Rooms old and shabby, beds broken with wooden frame between mattress and boxspring, airconditioning dripping and flooding room. Food was poor and tasteless. Eggs were bad at one breakfast and was it coincidence I suffered gastroenteritis nextday? Service in the restaurant was apalling after smashing my glass on my plate,it was removed and I received no replacement for my plate or glass. Staff rude and insulting especially male concierge. Elevators unsafe people were trapped and concierge was unconcerned until someone passed out. People had money stolen from their safes but no warning given by hotel about this. No management supposedly available while we were staying,when I wished to complain to the manager.I was told by the young girl at the desk she was running the hotel while the manager was on vacation for one week. Avoid this hotel if tou want to enjoy your trip to tuscany!!
4 out of 4 readers found this review helpful
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Rating:

1/10
One to definitely avoid.
Submitted by: David in Jul 2007
  • Age Group: 51 - 60
  • From: Canada
  • Mature Couple
Stayed June 01-08 Trafalgar Tours. .Shabby hotel throughout,extremely,unfriendly, rude and unhelpful staff. CDN$900.00 stole from the locked safe in the hotel room. Same experience as John from England Would like to touch base with him. Avoid hotel at all costs.
7 out of 7 readers found this review helpful
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Rating:

1/10
One to avoid
Submitted by: John in Jun 2007
  • Age Group: 51 - 60
  • From: United Kingdom
  • Mature Couple
An aweful experience. Shabby room, stuck in lift for 35 minutes, money stolen from safe in room, cold meals in evening and rude and unhelpful staff. One to avoid at all costs. went as part of Titan tour!
8 out of 8 readers found this review helpful
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Read 17 additional reviews of the Grand Hotel Croce Di Malta at TripAdvisor

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