Submission date: 2007-07-07 - Date of Stay: June 2007
Submitted by: Lynn - From: United Kingdom
Type of Traveller: Family Traveller - Age Group: 41 - 50
Good value
Great centre to explore Florence, Pisa, Lucca etc by train. Clean and comfortable room. Staff quite reserved but polite and very helpful. Pool virtually empty and nice but cool. Lot of comfortable seating in and around hotel to relax. Breakfast basic continental but fresh and tasty. Good value for what we paid(£23 per person per night b and b) Mostly used by coach tour company stays for 2 or 3 nights only. We feel we got better attention as there longer.
Submission date: 2006-12-17 - Date of Stay: November 2006
Submitted by: Ron - From: United States
Type of Traveller: Mature Couple - Age Group: 60 +
Stay elsewhere!
Overrated!!! Rude and unhelpful front-desk staff; cold rooms due to draft on 2nd floor; will not turn on heat until after 7:00pm; front desk personnel would not allow transfer of room until tour guide intervened; poorly organized for tour group breakfasts.
