I would have given this hotel a higher rating as it is clean, not too noisy, albeit limited services HOWEVER, when you have had a designer dress stolen from your closet (after unpacking it that morning because you got in late the night before) and the attitude of the staff is to almost accuse you of lying about having had a dress. 'We spoke to the cleaner and the barman that were in your room this morning and they never saw your dress'followed by a shrug and sneer by the managers on duty. I have travelled all over the world and stayed in 2* - 7* hotels and NEVER have I had an item of clothing stolen out of my hotel room! SO my advice is if you have to stay there - better hope you can fit your suitcase in the safe!