Excelsior Gallia Hotel, Milan
Reviews - Excelsior Gallia Hotel
- Age Group: 51 - 60
- From: Switzerland
- Traveller type: Mature Couple
Read 235 additional reviews of Excelsior Gallia Hotel at TripAdvisor.
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Historical Traveller Reviews of Excelsior Gallia Hotel
Dirty damp rooms - Do Not Stay Herefrom A TripAdvisor Member
I cannot stress enough why this hotel should be avoided and cannot imagine how this hotel recieved ANY positive reviews. Rather than staying here, pay less for a 2-3* hotel as this is what Le Meridien offers.
We stayed in a 'delux' room for 3 nights. The room overlooked a tram intersection crossing and could not sleep due to the lack of double glazing. The carpet was old, dirty with damp patches. There were several squashed insects on the wall above the bed. The ceiling had damp patches, the room smelt damp. I stress that this is the 2nd room we saw, the 1st was even worse.
The concierge could not do enough to help us in booking tables, trains etc. The receptionist was rude and obstinate.
I recommend Hotel Millenia which is a clean, luxurious 4* establishment - at a 4* price.
Worried about previous reviews but...from LLKTL
The staff were excellent with very good english (my Italian is not so good). We admit it is not the best 5* (or even 4*) that we have been in, but nevertheless this is an old hotel with magnificent character and refurbishment is still ongoing. The room was large, comfortable and the bathroom was huge. Furnished well with full marble, solid dark wood and plush carpet.
Would definitely recommend.
Nice, but not exceptional...from AlexAzar
Bella Bellafrom Superally2007
Overall the hotel was nice but i'd agree that it's more fours star than five and beware the mars bars in the room £7 quid - he he!!
Go to the supermarket over in the station. The staff were very friendly and helpful and will show round the city and direct you to a good resturaunt. The taxis are cheap and are a good way to see the city! £10 euros to the canal district. Beware of strange men and alcoholics in the station square.
But Milan was fab! Will go back especially at Chrsitmas.
Old World Elegancefrom A TripAdvisor Member
The staff could not have been nicer. Arranged a tour to see "The last Supper". Very accomodating and friendly. The 5 star very $$ Principe Di Savoia and the Westin Palace are like 20 blocks away, so the neighborhood was not that much better and their prices were double the Meridiens. All in all I would definitely stay there again. Just be careful what type room you are reserving and paying foor as some reviews said rooms were shabby, dirty etc. Obviously rooms vary greatly at this property.
Shabby Roomsfrom A TripAdvisor Member
The hotel is adjacent to the Stazione Centrale and the area is full of shady characters!
We booked the hotel through Priceline and paid approx 40GBP per night, we have used Priceline several times and have always stayed in beautiful hotels for bargain prices. We arrived to find The Hotel undergoing construction work to renovate the lifts (elevators) which is understandable, although the noise was a distraction. The hotel foyer is very nice, as is the facade however, from our experience that's where the 5* experience ends.
The room was average, the bathroom nothing special with no robes or slippers. There was no iron, trouser press or hot drink making equipment.
The beds were 2 single beds pushed together. The carpet was worn and had several large stains on it, the walls were badly scuffed and of aged decoration. The bathroom was aged with rust stains on the wall and a limited selection of goodies to pamper yourself with. Our room had a small door to the adjacent room which couldn't be secured.
Beware of the mini-bar prices and the cost of the Hotel's breakfast. A can of Diet Coke was 5 Eu and breakfast was 23 Eu, we opted for neither. There is a supermarket at the Stazione (cans 1.30 Eu) and a McDonalds for Bfast 200m away!
In all, you get what you pay for, I'm sure Priceline customers get the worst rooms, however for a City where a coke costs 7 Eu at a street cafe, a double room for 45GBP is acceptable.
The hotel quotes 400-500 Eu per room per night and claims its 5* status. I would argue the Hotel doesn't deserve the fifth star and the room facilities at your local Travelodge are comparable.
Anybody needing to stay there should book through ------------------- and refuse to pay more than 50 quid!
disappointing!!from A TripAdvisor Member
The underground is very good and taxis moderately priced.
Food however is over priced and over rated and tourists are basically ripped off. There are many beggars constantly perstering you for money, the streets are littered with winos and defaced with unsightly graffiti, which is probably common to many cities but somehow seems to be worse in Milan. We didn't find a single cafe with a relaxing atmosphere to spend an afternoon in, in fact they were all far too expensive and not particularly friendly.
The hotel is smart from the exterior apart from the square is once again full of unsavoury characters which make you feel on edge, but saying that we experienced no trouble from them we had far more bother from constant pestering whilst trying to enoy a quiet meal from men selling damn roses every half an hour or so!! You have to be polite but firm and just say No!!!! Do not feel sorry for them, you will never get rid of them!
Back to the hotel, reception staff not overly helpful considering the 5* status, kept us waiting for ages when checking in. Carpets dirty throughout hotel particularly in room, large stains seem in several areas. Walls heavily stained and in desperate need of decoration, bathroom and shower disappointing, lack of towels, no bath robes as you would expect in a hotel claiming to be five star, basically you would receive better accommodation in a travel lodge. Do not touch the mini bar unless you enjoy paying extortionate prices for cans of cola etc!! The supermaket over the road is far better value! We didn't pay a lot for the room (thank goodness)! But if we had have paid the full room price 400-500 euros, ridiculous!! We wouldn't have left the hotel without leaving our comments with the manager at least! The breakfast was 23 euros and we did chuckle at the menu for example, prawn cocktail 20 euros and fried eggs 8 euros, worth a laugh if nothing else!!
Finally I would not go back to Milan but I am glad that I have been there, as I said earlier there are some beautiful places to see as with any other part of the world there is good and bad!!
Very happy at the Excelsior Galliafrom FionaBell
Fantastic value, classy hotel!from annagrace
Top Local Tips for Milan
The parks Take a trip to the 2 parks which are within walking distance of each other.
Malpensa Airport Use the Malpensa Express Coach to Central Station, excellent service every 20 mins and good value at 5 euro each way
St Emmanulle cathedral Take a cab and go see the area in and around the cathedral, and if able, make an appointment to view "The Last Supper".
Other names for Excelsior Gallia Hotel
- milan le meridien
- le meridien milan
- le meridien hotel milan
- Address: Piazza Duca D'Aosta 9 - Milan - 20124 - Italy
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