Stella Alpina, Malcesine, Italy

Search for:
Stella Alpina Hotel Reviews - Travel Library
Home > Hotels > Italy > Malcesine > Stella Alpina

Stella Alpina Hotel Malcesine

Traveller Reviews

     Rating

3.4/10

Official Contact Details - Stella Alpina

  • Address: Via Dosso Ferri 6 Val Di Sogno - Malcesine 37018 - Italy
  • Phone: 457400078
  • Hotel Class:
  • Rooms: 22

"We have just returned from the Stella Alpina and I can assure you that we......"

"We've just got back from the Stella Alpina hotel. Unfortunately not much has......"

Reviews of the Stella Alpina

5 reviews
Review this Hotel

Rating:

1/10
Nightmare
Submitted by: Pete in Aug 2008
  • Age Group: 31 - 40
  • From: Italy
  • Family Traveller
We have just returned from the Stella Alpina and I can assure you that we would not return there. Furthermore, we will not travel with Italian Getaways again. The staff are rude and clearly do not want to run, what amounts to a basic guest house. We never saw any Italian Getaways reps (apart from trips)and nobody was available on the telephone numbers given. This was really bad. It is basic, as advertised, but added to that the staff shout all day at customers and each other. There is also a major health and safety issue: the manager goes home each night locking everybody in, you do have a key, but there are no instructions in the event of a incident/fire, no telephone numbers etc. This is more of a backpackers place. The pool area is dirty and the breakfast!? Everybody staying here at the time we were there was unhappy and complaining but, as the manager shouted “This is not a 4 star hotel”. Every time a guest asked for something they were charged for it, a towel or even a...... Read more
Was this review helpful? Yes - No

Rating:

3/10
Not much has changed
Submitted by: Mike in Aug 2008
  • Age Group: 31 - 40
  • From: United Kingdom
  • Young Couple
We've just got back from the Stella Alpina hotel. Unfortunately not much has changed. The rooms are as per previous reviews, as is the breakfast (doesn't justify the title breakfast)and the pool area. We cleaned the dead flies etc out of the pool ourselves but as the debris was all around the outside it soon found itself back in the pool. Its fantastic that websites like this exist as now these hotels are signed up with tour operators, they get customers whether they deserve them or not and frankly the Alpina doesn't. The appointed reps for Italian Getaways leave loads to be desired too, Mickey is a selfish , rude and patronising to woman at best, unhelpful unless you want an ice cream from her husbands shop. I can't remember one of the ladies names but if you do go- you want Michela as your rep, she is human, humble, high on life and everyones best friend. She is intelligent, talks properly and really made our trip to Venice a delight.
Was this review helpful? Yes - No

Rating:

4/10
Health & Safety
Submitted by: Chris in Sep 2007
  • Age Group: 51 - 60
  • From: United Kingdom
  • Mature Couple
I have just returned from a trip to Malcesine, Lake Garda with Italian Getaways. I agree with all that has already been said with regard to this hotel. However, there was one issue that wasn't mentioned and posed a potential health and safety risk. The keys to the rooms seemed to be quite difficult to fit into the locks and you could hear various guests trying to unlock their room doors as they returned from a day or evening out. More alarming was what happened to my partner and myself on our last morning. We had packed and were literally ready to vacate the room, but could we get out no we couldn't! We tried to work the key in the lock for at least 5 minutes and in the end I had to go onto the balcony and summons help from another guest by moving along balconies and giving her the keys so she could come and unlock the door from the outside. Imagine if this scenerio had occured in the event of a fire at 3 in the morning....I think our chances of getting out would have been...... Read more
3 out of 3 readers found this review helpful
Was this review helpful? Yes - No

Rating:

4/10
Location, Hotel & Staff
Submitted by: Geoff Crompton in Sep 2006
  • Age Group: 60 +
  • From: United Kingdom
  • Retired
This is a basic one star hotel with pool. The hotel is rather 'tired' and although clean on the inside could do with a little TLC around the pool and the outside generally. Breakfast was scant,to say the least - no fruit or eggs. The choice of cheese and sliced meat was limited. A choice of the same three cerials all week.Our room had no toiletries (including soap) and we were asked to pay 8 Euros for the use of a pool towel for the week. This is not a hotel for anyone with a mobility problem. There are no lifts and the bus stop into Malcesine is some 200 yards from the hotel on a very busy road without pavement. To access the lake shore we had to walk some 300 yards from the hotel along the same main road and then down a steep slope and steps. After about 3 days we hit on a devious plan to reduce the walking hazard - we walked about 100 yards to the 3* Hotel Du Lac, used their lift to the ground floor, had a drink on the way out and a coffee on our return!! We travelled with...... Read more
14 out of 14 readers found this review helpful
Was this review helpful? Yes - No

Rating:

5/10
Advice for travellers considering stella alpina
Submitted by: Karen Baxter in Sep 2005
  • Age Group: 26 - 30
  • From: United Kingdom
  • Young & Single
I have just returned from a glorious week in Malcesine, Lake Garda. I stayed at the Stella Alpina - a basic, but essentially comfortable guest house on the out skirts of the town of malcesine. I thought it would be useful to add to advice though to those planning to travel to the area. Particuarly, older guests should be advised that the Stella Alpina is located a good 10 min walk (down hill on the way into town, up hill on the way back) from the centre of the town. To get to the town you have to walk down very busy road, which has very narrow pathways at the side. For this reason I would advise older people, particularly those unable to walk long distances, against staying at this hotel. It is possible to get taxi's, but they are expensive. That said, the hotel / B&B is pleasant. There is a decent sized pool (with sun loungers), you can borrow bikes from the hotel should you want to, and the town (Malcesine) is very picturesque. It's also fairly easy to arrange boat...... Read more
49 out of 49 readers found this review helpful
Was this review helpful? Yes - No

Read 17 additional reviews of the Stella Alpina at TripAdvisor

Want to see more hotels? View all 1 star hotels in Malcesine

 loading...

Review & Rate the Stella Alpina

Have you stayed at this accommodation? Share your experience by reviewing this property's rooms, location, amenities, and services.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.
Your First Name: Add your pictures
Date of stay:
Type of traveller:
Age Group:
Your Country:
Your Email: (Won't be published)
Your Rating:
Review Title: (ex: Great Service & Staff!)
Your Review:
(As a reminder,
you can review the price, location, rooms, restaurants, bars, staff, services)
Please confirm you abide by our Terms and Conditions and understand that this form is used to publish your feedback (on this page) about your stay at this property.

NOTE: If you represent the management of this property and would like to respond to a review, please use the management response form.

 loading...

Browse & Compare Accommodation

Explore

Popular Travel Destinations

Recently Reviewed Hotels Around Malcesine

  • Capri Via Panoramica 26 LO Val Di Sogno Malcesine 10/10 1 review Hotel Class 3 46 Rooms
  • Erika Via Campogrande 8 Malcesine 10/10 1 review Hotel Class 2 14 Rooms
  • Du Lac Via Lungolago 18 Malcesine 10/10 1 review Hotel Class 3 41 Rooms
  • Vega Viale Roma 10 Cassone Malcesine 10/10 2 reviews Hotel Class 3 19 Rooms
  • Alpino Via Statuto 23 Malcesine 9/10 2 reviews Hotel Class 2 34 Rooms
  • Sirena Viale Roma 4 Malcesine Malcesine 9/10 5 reviews Hotel Class 2 22 Rooms
  • Rudy Via San Nazzaro 81 Riva Del Garda 8/10 1 review Hotel Class 3 30 Rooms
  • Dolomiti Via Monti Malcesine 7/10 8 reviews Hotel Class 2 28 Rooms
  • Modena Via Garibaldi 2 Malcesine 6/10 7 reviews Hotel Class 2 31 Rooms
  • Excelsior Bay Via Lungolago Madonnina 13 Malcesine 6/10 4 reviews Hotel Class 4 64 Rooms
  • Don Pedro Via Navene Loc. Ruina Malcesine 6/10 1 review Hotel Class 4 196 Rooms
  • Bologna Via G. Mazzini 57 Tirrenia Pisa 6/10 4 reviews Hotel Class 3 63 Rooms
  • Limonaia Via Sopino Alto 3 Limone Sul Garda 3/10 1 review Hotel Class 3 72 Rooms
  • Cristallo Via Gardesana 7/9 Malcesine 2/10 1 review Hotel Class 2 46 Rooms
  • San Marco Via Capitanato 9 Campagnola Malcesine 1/10 1 review Hotel Class 2 12 Rooms