Paris Hotel

, Florence, Italy
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Paris Hotel

, Florence
3 star

Rooms: 68

2 Via Dei Banchi - Florence - 50100 - Italy Hotel Website | | 55280281
403 Traveller

Reviews - Paris Hotel

Historical Traveller Reviews of Paris Hotel

Not for me.

from RNnyusa
As of July, elevator still not working.
There are a lot of stairs. The terrace advertised on the website is not available due to elevator construction. Hotel is near the railroad station, which is not the nicest part of town and doesn't feel very much like the Florence you expect. The Hotel didn't feel like a "Florentine jewel", instead it was musty and sparse, and the rooms were very dowdy compared to the sumptuous photos on the website. Breakfast room and stairs have no air-conditioning. We paid 150 Euros a night. Would have preferred to have paid more to stay in a nicer hotel closer to the main Piazzas in a better area. Room was clean and had a spectacular view, however for me the pro's did not outweigh the cons and I wouldn't stay there again.

Good Location!! Wicked climb up 5 flights of stairs to room!

from A TripAdvisor Member
We stayed at the Paris for 2 nights this June (2004). The elevator is still not close to being done, so beware if you cannot climb that many stairs. It was very noisy during the day with the construction on the elevator. Our room faced the back of the hotel and was quiet. Lovely breakfast, helpful staff. It was very difficult to reach by car. They are located in a pedestrian zone. The traffic officer felt sorry for us after watching us drive by 5 times, so he allowed us to head down the street to the hotel. Easy drop off and pick up by the garage after that.

Reasonable place to stay

from A TripAdvisor Member
Stayed there May 2004, elevator still not working. We were well pleased with the hotel--great central location, very close to train station and to rental car we got later in the trip, large room, clean, everytbhing worked, helpful staff, not too expensive given the market in Florence, we would stay there again.

Be picky about your room

from sptravel06
We stayed at the Paris Hotel on May 8 - 10th, 2004. We had been recommended to the hotel by our agent so when we first got there we were given a room that was very small, 2 story and very cramped. Being a two story made it extremly hot so we asked the front desk if we could change rooms the next day since it was so hot. They were extremly helpful and the next night we stayed in a fabulous room complete with a full bathroom and queen bed. So based on the first night I would not recommend this hotel at all, but based on the second night I would highly recommend it!

Nice rooms, but keep looking

from A TripAdvisor Member
Belive the warnings about the's still not working and judging by the amount of scaffolding and support structure around it both inside and out, it's not going to be anytime soon. It took 125 stairs to get to our room on the 3rd floor. Once we'd made the climb, the room was lovely (and very large), and as one might expect in a small hotel like this, the staff remembered us and handed us the correct room key whenever we came in without having to be asked. What soured our opinion was that upon arrival, we were notified that our rate would be higher because it did not include taxes. We spoke with the manager, and he took offense to it as a pride issue, challenging us to "prove him wrong". We did so, providing him a screen capture from our travel agent's reservation system that stated "incl tax", prompting him to counter with an email from Utell's central reservation center that we were still incorrect. The extra $40 per night wasn't a big deal, but on principle alone, the affont to customer service is inexcusable. We were already paying over 200 Euros nightly, and despite the fact that the hotel rents rooms for much less than that, the manager suggested we were trying to rip him off by asking him to honor the rate on our reservation confirmation. There are plenty of nice hotels in the neighborhood to choose from. We were staying only 2 nights and chose not to look elsewhere, even though we should have. Based on the inconvenience of the broken elevator and the arrogant treatment, we recommend you look elsewhere when booking in Florence.
Management Response from A TripAdvisor Member
I am writing on behalf of the hotel because they believe the review they received is not objective. The review is based on incorrect information the travel agent gave to the guest (ie the rate does include taxes).The screen print sent by the travel agent read: TAXES 10.0PCTRM INCLSVC. Do you think it means that taxes are included? I do not. Actually means that taxes are 10% of the room price and that the service is included. I am very surprised that this type of complaint comes from a person who lives in the USA, where even if you are buying a pair of jeans you have to consider that the price written on the item is not what you are going to pay in the end, because there are taxes to be paid on top of it. Would the client have said that he did not want to pay the taxes, because he was told by his travel agency that they were included in the price he was given, if he was in Las Vegas? I doubt it.I think it is only normal that the manager at the hotel felt a bit offended by the comments of the client; if somebody is saying that you are trying to charge something that is not due, he is saying that you are not honest and this in not a compliment, or is it?I forwarded personally to the client the copy of the confirmation of his reservation (the same one the hotel received from us), where it clearly states that the taxes are not included. The fact that he decided to ignore it because it was against his interest, shows that he simply was after a discount. It is common knowledge that the price of a hotel room varies depending on many factors, but it is the same for airline tickets or even a pair of jeans; if you accept that price you cannot expect a discount afterwords.

Great location

from A TripAdvisor Member
We stayed at the Paris Hotel at the end of April, 2004. The lift was still being renovated and according to the front desk, will probably be in this state for quite a while. Apparently the city wants the lift to be updated for handicap services and this is difficult to do in a shaft designed for a typical small European elevator. The staff was very, very friendly and more than helpful. The breakfast was adequate but the breakfast room's fresco is beautiful. Our room was large, but quite a climb up, and the bathroom is beautifully done. Overall, we loved our stay there. However, I was just getting over a bout of acute bronchitis so we feel the lesson learned was that we would stay in more modern facilities to ensure that we would have the services of a lift in the future.

Great location and friendly service

from cuse2006
We visited Florence in late January and stayed at the Paris for three nights. The room was large and clean although the climb to it was difficult after a long day of sight seeing. The elevator was out of service our entire stay, and I suspect had been for a while. The breakfast room was quaint and the ceiling our first fresco of each day. The food was adequate and staff kind. The front desk always had a friendly face and welcomed us as recognized guests. Only about two blocks from the Doumo and the train station, it was ideal for getting around. I would stay here again without question, but would be wary of upper level rooms if traveling with someone unable to walk many stairs.

Fabulous location

from UBhardwaj
This is a brilliantly located hotel withing a stone's throw of the cathedral, most of the other main sites and the best of the shops.

The hotel itself has character and has been converted quite well. The room was large and clean with very high ceilings and attractive reproduction furniture.

Staff are very friendly and helpful. The lift is not working (hasn't been for a long time) but the porter carried our bags up to our 4th floor room - although we did help him for the last flight of stairs as he was struggling by then!

The only complaint was that the room was quite noisy in spite of being on the 4th floor. I understand the rooms not facing the main street are much quieter.

Exceptional value

from A TripAdvisor Member
We just returned from a five night stay at the Hotel Paris and cannot speak highly enough. While it?s true that the elevator was temporarily out of service, it is in the process of being replaced with a larger one; we watched the workmen doing it. It?s probably back in service by now. This is a three star hotel, not a four star as somebody below misunderstood and we found it to be an excellent value. For those who don?t know, stars are awarded based on specific services provided and are not a guarantee of quality; it?s possible to find 3 star hotels that outshine 4 stars, etc.; everything depends on the personnel and the personnel at the Hotel Paris are outstanding.Breakfast selection was broad but could use some variety from day to day. This is not the right place to stay for somebody looking for slick, modern and sterile. It is the right place for people who appreciate well designed and reasonably well maintained older buildings that offer character and style that are sadly lacking in so many of today?s hotels. As with any hotel, you need to be careful in your booking arrangements if a particular type of room is necessary to meet your needs; their website provides views of several different types. We chose the Presidential room and found it to be an outstanding value. All hotels offer a variety of rooms; sometimes you only get what you pay for. Sometimes you get a lot more; we feel that we did. Thanks to all who made this a memorable visit.

d recommend the Hotel Paris despite a few things

from BJL
My husband and I along with another couple spent 2 nights at the Hotel Paris in Florence, Italy. It was very conveniently located just a 10 minute (if that) walk from the train station and about the same distance from the Duomo. Our rooms were huge (444 had a stand up shower and a tub; 443 just tub with hand shower). Our rooms were fairly cold both nights; I imagine it was because of the high ceilings. The elevator was broken during our stay, so it was a hike to the 4th floor.
No problem with bellhop taking heavy bags up. The concierge (especially Lucia) were extremely helpful and nice. Sent us around the corner to a wonder spot for dinner (Trattoria Trebbio), calling ahead and the owner gave us special attention. Breakfast room lovely and large spread.
Overall, I'd stay there again despite the elevator and the chill.

Top Local Tips for Florence

San Lorenzo's Market My tip is to always ask the prize and try to bargain with more than one staller at the Mercatino San Lorenzo ( San Lorenzo's Market) and do not believe when they say that the good is original unless you are extremelly sure what you are buying.

Advance tickets to Accademia The extra charge to get a reservation ahead of time for the Accademia was worth it. We walked right in and were looking at the David while others waited in line.

Get Reservations! We were so lucky to be in Florence in the shoulder season because it wasn't as crowded. However, there were long lines at the Uffizi and the Accademia. I would strongly suggest paying the small fee and ask your hotel staff to make reservations to these attractions. The line for the Uffizi would have been several hours' wait, and the Accademia wasn't much better. We went to the Duomo early, so we really didn't have to wait long to get in. The Bargello Museum and the Pitti Palace weren't as crowded, so I don't think reservations would be necessary for these.


Other names for Paris Hotel

  • paris hotel florence
  • Address: 2 Via Dei Banchi - Florence - 50100 - Italy
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