Grand Hotel Villa D'Este

, Cernobbio, Italy
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Grand Hotel Villa D'Este

, Cernobbio
5 star

Rooms: 162

Via Regina 40 - Cernobbio - 22012 - Italy 031348.1
272 Traveller

Reviews - Grand Hotel Villa D'Este

Historical Traveller Reviews of Grand Hotel Villa D'Este

I would spend a month by this lake

from Trombino
Fabulous. Magnificent setting, wonderful service, spacious, well-appointed rooms. One of the few great classic hotels in Europe. I would go back in a minute. I especially loved the breakfasts. Service is ultra-professional, every request is handled immediately.

"

from A TripAdvisor Member
Our experience started just like the reviewer from Birmingham, England (Sept 13, 2004) -- we were told we were being "upgraded", and they gave us an attic room -- from the other reviewer's description, I think it was the same room -- the windows were too high to enjoy the view of the lake. And it was very dark. As soon as we got into the room, we looked on-line at this site and read the above-referenced review, so I knew we were being treated the same awful way as the other traveler. After one night, we went to complain, and at first the hotel tried to say they were fully booked. No rooms available -- they made an excuse that it was a long-weekend holiday in Italy. Then my husband offered to pay more -- and voila -- they happened to have one room available. The suite we moved to was definitely beautiful -- huge, with high ceilings, and a balcony overlooking the lake. In the end, they didn't charge us extra -- maybe because they knew we were AMEX Platinum customers. But beware that attic suite -- I think they try to pawn it off as a great upgrade so people won't complain.
Other than that, it was a pretty good hotel, nice breakfast, but not of Four Seasons-caliber service that we were expecting, given the prices and otherwise nice reviews.

Positively Magical

from Amymow
This hotel is just the most magnificent place on earth. Sure it's expensive, but what do you expect from one of the most celebrated hotels in the world?! The rooms are impeccable, HUGE marble bathrooms, beautiful giant wood walk in closet (bring your shoes gals), lovely balconies. The gardens are breathtaking, as are the ruins that you can actually climb (!). The service was sensational, we were never treated with disrespect, we were treated like royalty. The Veranda restaurant was wonderful, we had the same waitstaff every night and they treated us like friends. Everything about this place is dreamlike, it's like being in a painting. The bath amenities alone are worth the visit, such great stuff and lots of it - no skimping here. We went at the end of the fall season right before it closed for the winter and it was just amazing, quiet, and fantastic. The only tip I could recommend is if you want to rent a boat, hop a cab to Como - it's about 1/4 of the price the Villa charges - we didn't realize this until after we had rented from the hotel. A must do is to take the hydrofoil from Como to Bellagio, you won't be disappointed - it is the most breathtaking journey and Bellagio is like a pearl. Excellent shopping for incredibly unique items (handpainted wooden trays, shoes, etc). I can't fathom how anyone could be disappointed w/Villa D'Este, it's like a slice of heaven and I can't imagine a more beautiful locale. Last tip, drinks in bar w/piano player will run you about $22 for one sapphire with tonic - okay, everythings expensive here and you shouldn't be staying here if you're watching pennies, but you may want to watch your consumption! If you never stay anywhere else on this earth, stay here - it's just enchanting!

Best

from whostl
5 stars does not seem fair for such a fabulous hotel. This was my third stay and it just gets better. Be sure to book a room in the main building facing the lake as the views are breathtaking. The restaurants are outstanding. Take the water taxis to Bellagio for a marvelous day. I would recommend taking slow boat to Bellagio (2 hours) and the fast boat back (1 hour)

One of the best hotels in the world

from gwillis
This hotel is really excellent and worth the five stars.The restaurant in the veranda is simply superb ...but if you want my suggestion ,you can also take a taxi and try to dine at the GATTO NERO in the mountains facing Cernobbio,where, for a reasonable price you can dine in front of a beautiful lake view with excellent italian food.

Absolutely wonderful stay!

from A TripAdvisor Member
This was my first trip to Europe and the drive from Milan thru the countryside then suddenly coming thru the hills overlooking Lake Como was breathtaking. There was often some haze the week we were there (early April), but you MUST explore the region with the water taxis to appreciate the area and its history. The beautiful homes on the lake were impressive. The hotel and its staff were great and the facilities were excellent. I would recommend this to anyone that wants a first-class experience. The room was beautifully decorated, but remember the the age of this property has been very well maintained over the centuries, not decades. A must see if U are in the region.

Worth all five stars

from A TripAdvisor Member
This hotel is one of a kind. Tremendous service, tremendous rooms, beautifully manicured grounds, everything was worthy of the five star rating. Other people have complained about poor service, we thought the service was impeccable. We stayed at the Villa the weekend of the Grand Prix of Monza, the hotel was filled with Formula One drivers, VIPs and media from all over the world. In spite of that, we got very personal service, a beautiful junior suite with balcony overlooking the lake, and a nice day of pampering at the spa and pool. The room was 1085 euro, and the menus are similar in price, but it is the best accomodation on Lake Como by far. The main pool is on a floating deck on the Lake with a hot tub. There is also a second pool for children, and an indoor pool. You won't be disappointed.

Don't listen to the complaints about service, it was very good. You may get better service at the Ritz in Atlanta, or any number of new properties that just opened, but how often do you get to sleep in a four hundred year old villa?

Nice enough, but not worth the money.

from Brownbreadnbutter
We have just returned from the Villa d'Este which undoubtedly has a delightful location and really beautiful grounds.
We had read mixed reviews of the place, some fabulous, others [particularly on this site] distinctly concerning, so we did go into it with our eyes wide open, but decided to proceed as we felt confident that at the prices we were being charged, and for what was described as a "Junior Suite Exclusive" [the most expensive available during our stay] we would not be disappointed.
In fact we were disappointed. We were put into the attic, although we did have a lake view, provided that we stood up to look out of the window !!! Not a great start, and our room was hardly more than a room with a very small sofa and two undersize arm chairs.
On the upside the bed was very comfortable indeed with really beautiful linen. The bathroom was well equipped but it's small size was characterised by the fact that the shower had to make do with a curtain rather than a door, which, as they do, clung to the skin when showering, very 3 star there.
Breakfast is very good indeed, and the location of the restaurant, in good weather, on the lakeside, superb.
The staff were, for the most part, helpful, although I found the Concierge desk most intimidating.
A real cause of complaint was the complete absence of information about the hotel itself and also it's surroundings. For example, no menus for any of the restaurants were available in the room, and one might have thought that it would also be helpful to include ferry timetables' in the room too, but, presumably this isn't done to discourage independent travelling and to encourage one to partake of the Hotel's own trip to Bellagio at an astonishing 85 euros per person.
At the prices charged this should have been up to the standard of the Villa San Michele, but it wasn't a patch.
Best thing? Definitely the slow [public] ferry to Bellagio and back.
We had a lovely trip because the lake is so beautiful. I think that next time we might be tempted to try The Grand Hotel at Tremezzo, which looks superb from the water and, of course, looks out over Bellagio itself.

t be....

from A TripAdvisor Member
Having booked, and then read the reviews on this site, we were nervous before arrival. This wan't helped by BA losing our baggage upon arrival at Milan.

We needn't have worried. The staff really looked after us, and took the worries of our baggage away. I really don't understand the negative reviews here, nor for that matter the positive reviews of the hotel we stayed in the second part of our week long stay in Italy that was absolutely dreadful.

I don't need to say anything about how magical the Villa D'Este is as a destination, but the service does need commenting on. Although it was perhaps not as super attentive as some may be used to, and we have expericed (say the Sandy Lane or St Geran), I found it cheery, honest and helpful. We found that everyone had a smile for us, and gave the impression of doing their best. Best of all, contrary to our fears, none was rude at all.

The breakfast was good, and well organised, but the evening menu was a little limited. However, the quality of the evening food was very good, and the food was very enjoyable. Don't be put off by the formaility/need for a jacket and tie, it is not that stuffy, and we relished the chance of dressing up a little.

In summary, if you want something a little different from a beach holiday, and don't mind the cost, then the Villa D'Este is a great place to spend some time.

Once in a lifetime

from A TripAdvisor Member
Huge spectacular room with the only high speed internet connection we had out of 4 other 5 star hotels in Italy. Our room had a balcony with a view of the lake and gardens over the breakfast room in the main building. Even at midnight it was hard to not stare out the window. They have music outside in the evenings adding to the romance of the setting. Everything the consierge suggested was perfect except for the supposed tour of Bellagio by boat. Although it was fun to see George Cloony's house it would have been a lot cheaper to take a ferry over since the guide spoke little English to provide much insight to the experience. We only ate breakfast at the hotel since the food in town is so good and less expensive. The Tom & Jerry pizzeria in chernobio was one of the best lunches we had in Italy! This is a hotel experience to remember for a lifetime and worth saving for.

Top Local Tips for Cernobbio

Community garden Take a few minutes to visit the gardens in the small valley directly opposite the Villa d'Este. Free to enter (there is a pot for voluntary donations) this beautiful spot was reclaimed from a former rubbish dump by local activists who have created a mini Arcadia that's actually nicer and better maintained than the famous Villa d'Este gardens. And leave a few Euros behind you.

Lugano Save the hassle and go to Lugano or Morcote - absolute haven! Stay at Swiss Diamond.

Places to eat Navidano: fine dining: really good food and service (in Como); Gato Nero: casual: fun setting and amazing view-

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Other names for Grand Hotel Villa D'Este

  • villa deste lake como
  • villa deste
  • villa d este
  • hotel d este
  • d este hotel cernobbio
  • Address: Via Regina 40 - Cernobbio - 22012 - Italy
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