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I was on business nearby and stayed here for one night due to the location. Do not be fooled like I was by the pictures on their website, hotel looks nothing like it in reality. Guest rooms were a joke, no satellite tv as promised and as for business facilities...well they didn't exist. Staff weren't much better either. I'm not a hard person to please but if you're a business traveller, keep on looking!
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Myself and my husband stayed at the Clanree during our trip to Ireland, along with another couple. The standard of accommodation was very poor, our room was really shabby. I would actually go as far as to say the customer service at the hotel was the worst both me and my husband have ever experienced. The staff and management were rude and clearly have no clue how to run an hotel, our food was substandard and upon complaining we were met with a very negative response.
I would urge people to look elsewhere for accommdation in Donegal as we were so let down by this "hotel".
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I stayed here with a group of 18, they included members of my family & some friends. I have to commend the staff here, We were all given a true Irish Welcome (not something you always get)by all the staff,from the minute we arrived until we left, we stayed for 3 days & would without doubt return to the Clanree when visiting Lettereknny Again...
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I would honestly say that the first 2 reviews on this page must have been staying in a different hotel from me. This place was excellent in all ways. The food was delicious every time and I mean delicious. Parking great, rooms great, service great. The staff were excellent, friendly and helpful. They couldn't do enough to please each and every individual. If you don't choose Clanree because of these 2 first comments, you would be off your head and would be missing out on one of the best places to stay and possibly come back to!!!!!!!!!!!
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After spending the whole day at a wedding here, I have never seen or experienced such an unprofessional establshment. Being a manager in the hospitality industry I have a good eye for staff and the small detail. Yes the place looks great and was set up very weel, but this was totoally spoilt by having to wait for a drink at the bar for over ten minutes every time, being snarled at by the receptionist when all the payphones were out of order, having to ask for broken glass to cleaned from the dance floor over 5 times, a meal which could have come out of a microwave, and finally being forcefully man handled by a fellow with a bow tie on when I decided to go outside for a walk, who in turned called me the w word and told me to f@@k off home, only to be supported by the actual so called manager! Amazing!! This staff jsut want your money and then will just literally throw you out the door!!!
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Your limit of two people per room - is that just for Americans? You forced my family (3 people) to split up and take two rooms to the tune of $250 US for one night (on a Monday) for an average room!!! No other hotel the whole week of vacation required two rooms and the average rate per night from Galway, Clifden, to Donegal Town was between $79-$140 Euro for the three of us including breakfast. But no, not at Clantree - two rooms!!! I'll not soon forget this stay and would not recommend your hotel to any Boston friends and relatives.
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There must have been around 30+ of us staying at the Clanree on the 16/17th April 2005. I was there with my football club team mates plus some our ex-players and some of our directors.
I haven't got a complaint about this wonderful hotel - not that I can remember much.
Me and my team-mate, big John - and our other friend, charlie had a brilliant time.
John and me were doing a karioke on the stage with the locals and giving it big licks for the local freedom fighters - up the 'ra we shouted all night.
Some of the older and ex-players and directors seemed to know more songs about the Freedom fighters than I did - but I'm young and have got time on my side.
So if it's the craic you're looking for, and you want a great tim(e), you must visit the Clanree Hotel in Letterkenny.
ps balaclavas are complimentary.
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