The Westbury Hotel

, Dublin, Ireland
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The Westbury Hotel

, Dublin
5 star

Rooms: 204

Grafton Street - Dublin - 2 - Ireland Hotel Website | 1 679 1122
817 Traveller

Reviews - The Westbury Hotel

Peaceful Quality
Submitted by: Calvert Hassard in 14/06/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Luxury Traveller
Hotel is excellent in every respect, accomodation, food, staff, service, location.
I like particularly the spacious ,comfortable lounge where you can enjoy a wonderful pint of ""The Guinness"" and watch others watching the world go by ...and listen to armchair philosophers set the planet right.
A most enjoyable place to sense time pass.
Ask for the waterbed!
Submitted by: David Sutcliffe in 08/04/05
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
Just off one of the main shopping streets, Grafton Street, south of the River Liffey. Several photos in the lobby showing all the celebrities who have stayed there over the years. Managed to get upgraded to a room with a waterbed....which was nice! Beautiful room, but not one for great views. Great service, great location, great choice

Historical Traveller Reviews of The Westbury Hotel

Great Location Real treat

from A TripAdvisor Member
Stayed in the WESTBURY in Dublin for 2 NTS on 23RD August 2005.
The location is brillant,just off Grafton Street and within walking distance of everything.The car parking facilities were one of the selling points of the Hotel,with car parking prices in Dublin the free parking is a real plus.
The Hotel is spotlessly clean as one would expect from a 5star,the service exceptional especially the young man who was on the front door.I booked this from Jurys website eur176.00 per room per night ,not bad for a central hotel.The down side to my trip was the service charges 15% does not incline you to tip too much.A Latte and Cappacino room service was 15.00eur a little too steep.Had an excellent meal in the bistro 2 courses no wine came to 70.00eur with service charge included.My view was lovely overlooking Grafton Street and the new Phil Lynott statue,but at night this area was very lively and noisy,so maybe it would be better to forgo the view for a quieter room in the back of the hotel.As a Travel agent I realise that 5 star is expensive 55eur for breakfast for 2 is a little too dear.
The westbury has a location thay must be the envy of many hotels,nice rooms lovely Molton Brown products in the Bathrooms,but I may start saving to stay there again.

Great Dublin Hotel

from A TripAdvisor Member
Great location just a half-block from Grafton Street! This was our first trip to Dublin for my spouse and I celebrating our wedding anniversary and we found the hotel to be nicely appointed and very clean, especially the bathrooms. The service was great but the biggest plus about the Westbury is its location....just minutes from anywhere you'd want to explore.

Five Star Location, Three Star Service

from Fl0r15t
We enjoyed our stay at the Westbury. We were there for the weekend of 15th/16th July 2005 after booking through Expedia. The actual room contents varied quite a bit from the Expedia website promises. No clock radio (unless they count the TV which had radio channels), no Sunday complimentary newspaper (just Saturday), no fax machine, bathroom TV or bidet. I’m not going to knock of marks off on this review as I’m sure (I’d hope) Jurys own website must provide a better inventory by room type. Also we weren’t there to spend time in our room so none of those items were essential to our two night stay.

We chose The Westbury because of it’s location in the heart of the City Centre. We fancied a bit of 5 star luxury and it’s well located between the Temple Bar area and Baggot Street. So it just beat the Merrion which was a similar price.

The hotel has an impressive frontage as you walk up from Grafton Street into Harry Street. Service at Reception was swift and our keys had been pre-prepared for our arrival. First impressions of the room were good with the turndown service and chocolates on the bed, slippers ready (btw one size does not fit all) on a linen mat on each side of the bed. My wife was pleased to see the Molton Brown toiletries. There was also a set of scales. We did like the large choice of crystal glasses. The mini-bar was relatively inexpensive; if not a great deal choose from. The bed was comfortable but probably a generous double or smallish queen at best. Plus the pillows weren’t the best in the comfort stakes. It was a relatively spacious room (by European standards) but slightly smaller than I expected.

We had the complimentary light breakfast on the Sunday. Very much emphasis on the “light” here, not even fruit juice available – just tea, coffee or water! There was bread but no evidence of a toaster. So we just had a croissant and some fruit. They probably want to get people in to the dining room to pay for a ‘full Irish’ but we were only after something quick before a day out.

Having a nightcap in the lounge before bedtime was a painful experience. On both days we sat down only to be ignored by the pair of busy staff providing the table service. It was less than half full but they did seem to be struggling. On both days we ended up going to the bar after waiting around 15 minutes to see if we could catch their eye. Then it was another 5 to 10 minutes before anything arrived. They did apologize and say they were “low on staff”. I choose a five star hotel to have the requisite number of staff to provide a minimum level of service. It’s especially baffling as they were charging roughly double to the local pubs, many that were still open outside. So they’d surely not struggle to pay one or two more staff up to say 2am as these two must be run off their feet or very inefficient. Both times we couldn’t be bothered to stay for a second round. I thought this was an isolated incident until Sunday evening. Then we were picking up our bags to go back to the airport only to find the bell staff had gone AWOL. I eventually coaxed a reluctant receptionist to help me find them, as I was getting anxious about missing the next Aircoach.

Overall it’s a nice hotel but the service needs to be brought up to a five star level. I just wonder if they save their best levels of service for their mid-week business customers. I’d consider coming back to the Westbury but next time we’re weekending I think we’ll try the Westin as it gets good reviews and is also in a great location (as we kept passing it while out and about). If we were staying for longer I’d consider the Merrion as it had an indoor pool.


Loved the Westbury

from teegk
Husband and I (in our 30s) stayed here last Aug for 3 nights. We LOVED the hotel, especially the location which is in the heart of Dublin in a section with streets permanently closed for pedestrians. There are great restaurants, pubs, stores within walking distance (and new tram had just opened). It was really convenient to walk to EVERYTHING. The hotel itself was lovely, though we didn't spend too much time in the room. The bar is swank and we had lots of fun.

Good Hotel, Great Location

from Kevin1958
This is an up-market Hotel just off Grafton Street in the centre of Dublin. Rooms excellent with good service all round. Continental breakfast a little on the stingy side.

This Hotel would suit business travellers or adults on short breaks - not really a Hotel where children would feel comfortable. Having said that, I'm not sure we'd recommend Dublin as a City for children at all.

Fantastic Hotel

from Hannah B
We spent a wonderful four days in April, 2005 at this hotel. We went with another couple, and were all agreed that it was probably the best hotel we had ever stayed at. We have been going away for weekend breaks together for the past 20 odd years, both in England, and other parts of Europe. It would be difficult to fault the service we received at this hotel. The staff were extremely friendly and helpful. We would particularly like to thank Enda Cunningham, the deputy General Manager, who made us very welcome.

Our rooms were spacious, and very well appointed. The restaurants and food were of a high standard, and we really enjoyed coffee and scones in the Lounge Bar overlooking Grafton Street. The location could not have been more convenient for the shops, bars and restaurants in the city centre.

We would highly recommend this hotel as a suitable venue for a weekend break in Dublin.

Children not welcome

from A TripAdvisor Member
Children not welcome !
Visited the Westbury hotel bar with our children aged 12 and 9 on a recent visit to Dublin. To our surprise we found that the hotel does not extend the famous Irish welcome to children, at least not at 5-30pm the evening we visited. We would strongly discourage staying at this hotel, particularily if you have children.

Lovely Hotel

from familyx5
We stayed here for a weekend and thought it was a great hotel.The location is fantastic,walk out the front of the hotel and you are on Grafton Street.The staff were friendly and the attention to detail in the room was excellant.Try a cocktail in the bar,they are well worth the money!

Loved It !

from A TripAdvisor Member
We stayed here in January for my 40th birthday. Excellent service all weekend,try afternoon tea in the lounge overlooking Grafton Street or a champagne cocktail in the Oriental Bar.
Pure luxury though you are paying through the nose for it ! I didn't want to leave so it was worth every penny.

A Frosty Reception

from Twinkle176
The location of the hotel is ideal for shopping or sightseeing and there is a free car park in the basement. The Terrace Lounge must be one of the most attractive and comfortable rooms in any Dublin hotel. Overall, however, we were very disappointed with our stay. Arriving at the Westbury on a cold December afternoon we found that the heating in our room had been switched off. The system was complex and the instructions were hidden in a drawer - so it took a long time to bring the temperature up to a reasonable level. Not a good start. The absence of a hospitality tray did not help to cheer us up. The Westbury hides behind the myth that 5-star customers prefer not to make a hot drink for themselves, but in reality they just want to force guests to use the expensive room service. Deciding to freshen up before going out for the evening we found the plug in the washbasin was broken making the basin unusable. And, in line with this lack of attention to detail, one of the lamps needed the bulb replaced. Next morning we partook of the light breakfast which is included in the room rate - though described as complimentary. It was certainly LIGHT- no toast, no juice, no yoghourt, no cereal, no prepared fruit. Basically a plain croissant and a cup (no pots) of tea or coffee with the possibility of a piece of unpeeled fruit. MEAN would be a better description than light.

Top Local Tips for Dublin

Bus Trip If it's your first trip to Guiness Heaven, then take the bus tour (hop on/off). Dublin is a walking City and theres lots to discover the first time round. Get your photo taken with Molly Malone, take a romantic stroll along Bachelors Walk , beside the Liffey. Kiss on the Ha'penny Bridge - then best of all head for The Auld Dubliner, after a Cavery Lunch in St John Goggertys - consume masses of the black stuff . YOu'll need a few more pints of Guiness in the Temple Bar, before rounding off the night with some excellent music in the Left Bank.

Dublin Traffic If travelling by your own car allow lots of time to negotiate the very heavy Dublin traffic especially on a Friday afternoon

Best Lunch EVER You have to eat at Galaghers Traditional Irish Restaurant in Anglsea Street - Amazing food and Service


Other names for The Westbury Hotel

  • westbury hotel dublin
  • westbury dublin
  • hotel westbury
  • Address: Grafton Street - Dublin - 2 - Ireland
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"Peaceful Quality" - Calvert Hassard

"Ask for the waterbed!" - David Sutcliffe

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