The Westbury Hotel, Dublin
Reviews - The Westbury Hotel
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Luxury Traveller
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Young Couple
Read 815 additional reviews of The Westbury Hotel at TripAdvisor.
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Historical Traveller Reviews of The Westbury Hotel
Great Location Real treatfrom A TripAdvisor Member
The location is brillant,just off Grafton Street and within walking distance of everything.The car parking facilities were one of the selling points of the Hotel,with car parking prices in Dublin the free parking is a real plus.
The Hotel is spotlessly clean as one would expect from a 5star,the service exceptional especially the young man who was on the front door.I booked this from Jurys website eur176.00 per room per night ,not bad for a central hotel.The down side to my trip was the service charges 15% does not incline you to tip too much.A Latte and Cappacino room service was 15.00eur a little too steep.Had an excellent meal in the bistro 2 courses no wine came to 70.00eur with service charge included.My view was lovely overlooking Grafton Street and the new Phil Lynott statue,but at night this area was very lively and noisy,so maybe it would be better to forgo the view for a quieter room in the back of the hotel.As a Travel agent I realise that 5 star is expensive 55eur for breakfast for 2 is a little too dear.
The westbury has a location thay must be the envy of many hotels,nice rooms lovely Molton Brown products in the Bathrooms,but I may start saving to stay there again.
Great Dublin Hotelfrom A TripAdvisor Member
Five Star Location, Three Star Servicefrom Fl0r15t
We chose The Westbury because of it’s location in the heart of the City Centre. We fancied a bit of 5 star luxury and it’s well located between the Temple Bar area and Baggot Street. So it just beat the Merrion which was a similar price.
The hotel has an impressive frontage as you walk up from Grafton Street into Harry Street. Service at Reception was swift and our keys had been pre-prepared for our arrival. First impressions of the room were good with the turndown service and chocolates on the bed, slippers ready (btw one size does not fit all) on a linen mat on each side of the bed. My wife was pleased to see the Molton Brown toiletries. There was also a set of scales. We did like the large choice of crystal glasses. The mini-bar was relatively inexpensive; if not a great deal choose from. The bed was comfortable but probably a generous double or smallish queen at best. Plus the pillows weren’t the best in the comfort stakes. It was a relatively spacious room (by European standards) but slightly smaller than I expected.
We had the complimentary light breakfast on the Sunday. Very much emphasis on the “light” here, not even fruit juice available – just tea, coffee or water! There was bread but no evidence of a toaster. So we just had a croissant and some fruit. They probably want to get people in to the dining room to pay for a ‘full Irish’ but we were only after something quick before a day out.
Having a nightcap in the lounge before bedtime was a painful experience. On both days we sat down only to be ignored by the pair of busy staff providing the table service. It was less than half full but they did seem to be struggling. On both days we ended up going to the bar after waiting around 15 minutes to see if we could catch their eye. Then it was another 5 to 10 minutes before anything arrived. They did apologize and say they were “low on staff”. I choose a five star hotel to have the requisite number of staff to provide a minimum level of service. It’s especially baffling as they were charging roughly double to the local pubs, many that were still open outside. So they’d surely not struggle to pay one or two more staff up to say 2am as these two must be run off their feet or very inefficient. Both times we couldn’t be bothered to stay for a second round. I thought this was an isolated incident until Sunday evening. Then we were picking up our bags to go back to the airport only to find the bell staff had gone AWOL. I eventually coaxed a reluctant receptionist to help me find them, as I was getting anxious about missing the next Aircoach.
Overall it’s a nice hotel but the service needs to be brought up to a five star level. I just wonder if they save their best levels of service for their mid-week business customers. I’d consider coming back to the Westbury but next time we’re weekending I think we’ll try the Westin as it gets good reviews and is also in a great location (as we kept passing it while out and about). If we were staying for longer I’d consider the Merrion as it had an indoor pool.
Loved the Westburyfrom teegk
Good Hotel, Great Locationfrom Kevin1958
This Hotel would suit business travellers or adults on short breaks - not really a Hotel where children would feel comfortable. Having said that, I'm not sure we'd recommend Dublin as a City for children at all.
Fantastic Hotelfrom Hannah B
Our rooms were spacious, and very well appointed. The restaurants and food were of a high standard, and we really enjoyed coffee and scones in the Lounge Bar overlooking Grafton Street. The location could not have been more convenient for the shops, bars and restaurants in the city centre.
We would highly recommend this hotel as a suitable venue for a weekend break in Dublin.
Children not welcomefrom A TripAdvisor Member
Visited the Westbury hotel bar with our children aged 12 and 9 on a recent visit to Dublin. To our surprise we found that the hotel does not extend the famous Irish welcome to children, at least not at 5-30pm the evening we visited. We would strongly discourage staying at this hotel, particularily if you have children.
Lovely Hotelfrom familyx5
Loved It !from A TripAdvisor Member
Pure luxury though you are paying through the nose for it ! I didn't want to leave so it was worth every penny.
A Frosty Receptionfrom Twinkle176
Top Local Tips for Dublin
Bus Trip If it's your first trip to Guiness Heaven, then take the bus tour (hop on/off). Dublin is a walking City and theres lots to discover the first time round. Get your photo taken with Molly Malone, take a romantic stroll along Bachelors Walk , beside the Liffey. Kiss on the Ha'penny Bridge - then best of all head for The Auld Dubliner, after a Cavery Lunch in St John Goggertys - consume masses of the black stuff . YOu'll need a few more pints of Guiness in the Temple Bar, before rounding off the night with some excellent music in the Left Bank.
Dublin Traffic If travelling by your own car allow lots of time to negotiate the very heavy Dublin traffic especially on a Friday afternoon
Best Lunch EVER You have to eat at Galaghers Traditional Irish Restaurant in Anglsea Street - Amazing food and Service
Other names for The Westbury Hotel
- westbury hotel dublin
- westbury dublin
- hotel westbury
- Address: Grafton Street - Dublin - 2 - Ireland
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