Submission date: 2007-07-01 - Date of Stay: June 2007
Submitted by: JM - From: United Kingdom
Type of Traveller: Young Couple - Age Group: 26 - 30
Great Location, not much else!!
My partner and I booked a long weekend (3 night stay) in this hotel. The blurb sounded great, and location could not be faulted. However, the internet site neglected to mention the night club situated right beneath the hotel, so if you're unfortunate like us, your room will be so noisy you can make out the words to the songs! In the space of 3 nights, we were forced to move rooms twice. For the first 2 nights the TV wouldn't work (we later found out this problem affected the whole hotel), we were given the option of a "free" movie on the night we chose to stay in with room service, only for the movies to crash after 10 minutes, but they still managed to charge us for the film! All in all a nightmare stay, with useless staff. The only redeeming feature was the location, right on the Green near all the shops. We later discovered from our taxi driver that the hotel is in the middle of proceedings against the adjacent nightclub, but my advice would be to book somewhere else, repacking our ...Read more
Submission date: 2006-10-23 - Date of Stay: October 2006
Submitted by: Christine - From: United States
Type of Traveller: Special Interest/Event - Age Group: 31 - 40
Great location, good design
We recently stayed at the Fitzwilliam while honeymooning in Ireland. The overall design & atmosphere is very well done down to the umbrellas in the rooms & the spa products. The reception/concierge staff was a bit inconsistent. Some were wonderful - personalable, helpful & attentive, some were a bit dismissive - we had to wait 1.5 hrs. for our bags because they were delivered to the wrong room & the front desk would just respond that they would be there "shortly" rather than actually check to see if they had been, so the error could have been caught much sooner. Besides that, and other "maintenance charms" that can be expected in old buildings in europe I would reccommend a stay there. Perfect location.
Submission date: 2005-06-13 - Date of Stay: February 2005
Submitted by: James Williamson - From: United Kingdom
Type of Traveller: Relaxation Seeker - Age Group: 31 - 40
Highly recommended
Excellent hotel. Well located. Very friendly and efficient staff. Comfortable spacious clean rooms. Breakfast via room service a little expensive, but very good. Highly recommended.
