Stillorgan Park Hotel

, Dublin, Ireland
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Stillorgan Park Hotel

, Dublin
4 star

Rooms: 125

Stillorgan Road - Dublin - 1 - Ireland Hotel Website | | 1 2881621
314 Traveller

Reviews - Stillorgan Park Hotel

2/10
No sleep!!!
Submitted by: Sarah in 10/10/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Budget Traveller
I thought it was too good to be true, a great looking hotel at a great rate! And yes, I was right. The hotel seems to be a very popular venue for weddings etc as there was a wedding on the Friday night and a big disco on the Saturday. The music was very very loud and all rooms seem to face onto a courtyard that surrounds the dance floor!!! The music went on until approx 1am but then it was the noise of everyone going back to their rooms and talking along the corridor etc. It was horrendous for any kind of relaxation! I was very disappointed, and tired!
1/10
Very Bad Staff and Service
Submitted by: Lisa in 20/02/07
  • Age Group: 18 - 25
  • From: Ireland
  • Traveller type: Young & Single
Had our Christmas party in the Stillorgan Park Hotel. I left my coat in my room after checking out and when I came back 30 mins later I was told by the manager ( who was very rude) they had no time to look for my coat. I told them I wanted my coat and they made me wait over an hour then said they could not find it. A few days later had my dad contact them and they said they could not find the coat and then refused to pay for my coat or help in any way even after my dad asked them to donate the value of my coat to charity. If things go well in this hotel, it's great but if you have a problem you can forget it. Don't know how they get a 3 star rating and this is a person who lives in Ireland saying this. MY RATING. NO= STARS. Thanks. Lisa

Historical Traveller Reviews of Stillorgan Park Hotel

Good hotel for the price

from cpmgrp
Stillorgan is a good hotel for the price. I had two minor problems in the bath. They were fixed when I returned after a mention directly with the maintenance man. The rooms are adequate. Those guests that face inside are treated to a tar-paper roof to overlook. A few potted plants would help. And I hope the cigarette butts and sodden bedspread thrown from a room has been removed.
Overall a good, cheap place to base in Dublin. Many traveling business guests. If booking online, choose room-only. The breakfast is only 10 euro. Free internet in the lobby and bar, good breakfast, plenty of free parking, shopping center nearby, easy to find coming out of city center. NOT close to the airport. I recommend it if you’re not looking for luxury. Compare to a Courtyard by Marriott (but 20 years older than any in the US).
About the previous reviewers’ remarks about the restaurant manager: I noticed the man IS a bit of a grouch, but a perfectionist (which is in your best interest.). He runs a tight ship. In his defense, he has a heck of a long, hard job and working with tourists paying low rates and expecting Hilton service, must be a challenge. My experience with him as a peer (his age) was fine once I engaged him after breakfast had closed and he had a minute to chat. Also, keep in mind that 95% of screw ups in reservations, etc are not the fault of the individual you eventually deal with. – it happens up-the-line somewhere.

An observation about TripAdvisor (if you’ve seen this in other of my posts, feel free to skip): I used it extensively when planning a last-minute 3-week trip to Europe, was very happy to have the service and felt I should pay back with my comments. I think you have to read between the lines and determine the type of traveler writing the review compared to your own type. I’ve stayed in places that were highly recommended and turned out to be terrible; and the reverse. Try to judge whether the contributor is complaining about a one-time, bad experience as a result of an inattentive employee as opposed to a basic fault with the property itself. If a restaurant manager was rude, so what. If the place floods, and smells -- that’s a different story.

dated and noisy

from A TripAdvisor Member
This hotel has lots of good points. It's staff are friendly,and the food is nice (you also pay well for it). We got a great rate €89 for a nice room with a double and a single bed. It doesn't deserve it's 4 star rating however, for the following reasons.

The noise from the N11 is deafening and it never ceases even in the small wee hours! Ask for a room away from the front of the hotel and take earplugs. I am normally a heavy sleeper and rarely bothered, but the noise was really bad. We did complain and they moved us and it was slightly quiter. By that stage I 'd bought earplugs!

No flannels in the bathroom. Picky maybe but I 'd expect them in a 4 star. Very little storage in the room . The decor is very dated now and I hope they intend on doing it up.

The location is good and handy for Dundrum.

Don't expect 4 star quality and look for a quiet room and if you get a good rate , you'll be pleased with this hotel.

extremely rude restaurant manager

from acon
I recently stayed for a weekend in this hotel, along with 2 other couples. We had pre-booked dinner in the restaurant for 7pm on the saturday night and had this confirmed twice with reception. When we arrived for our meal, the manager told us that we would have to wait until at least 8:30 for a table for 6! we managed to get a table at 7:45. However, we saw that the resturant was not at all full and they could easily have fitted us in for our originally booked time of 7pm. We got no apology!

Next morning for breakfast the same guy was on and we asked to be seated at a table for six...same story..we would have to wait so we just decided to sepatate. There was plenty of tables available but he just couldn't be bothered.

While the rest of the staff were lovely, this guy totally turned me off. so much for customer service

Not so good

from A TripAdvisor Member
I stayed at the Stillorgan park hotel last weekend with my girlfriend for two nights. I wouldn't consider myself a picky person and my first impressions of the hotel was a positive one, friendly staff and a very clean room. But as the weekend progressed there were a couple of things that made me change my initial opinion.
We went to the bar the first night, the bar staff were excellent and the traditional music was very entertaining but one thing struck us; the bar was very dirty. This was not the fault of the bar staff, they were flat out dealing with customers. There was just not enough staff.
We then went to dine in the restaurant, we had booked a table over the phone when we made our initial hotel booking and had confirmed it again at check in. When we went to the restaurant we were rudely told they had no record of our booking, we were made feel like it was our fault. After much debate with the retaurant manager he eventually told us to come back in 3/4 of an hour. We thought they might send us to the bar and take our order there while we wait for a table or maybe give us a complimentary drink or maybe a simple apology but no. When we did eventually get to sit down, we found the restaurant to be only half full which made us wonder why we were asked to wait. The food was good but the damage had been done. The waitress salvaged the meal with her excellent service but the manager lingered like a bad smell casting a suspicious eye on us as if he suspected we were going to run without paying.
The incident left a bad taste in the mouth and we both agreed such service did not deserve 4 stars. Maybe we caught the guy on a bad day but that was no concellation to us. I would find it hard to recommend the hotel due to it being short staffed which meant you would not receive the service you expect or paid for at a 4 star hotel. I'm not a picky person and don't give out about stupid things like a flickering light or a crack in a wall but I expect service in a hotel to meet a standard which the Stillorgan park failed to meet.

s Day in comfort

from deepimpactuk
My first visit to Ireland & definitly not my last

Hotel itself can't be faulted. Very clean & the staff very courteous. Only slight problem is the double glazing in the rooms - there was a wedding on our first night & the disco could be heard quite easily. Apart from that, if you want a hotel with everything you'll need - it's great.

The 46a stops outside and it takes you direct into Dublin city centre - only costs 1.55 euro one way.

There isn't much around the hotel barring a petrol station & a complex about 600 metres up the road - ideal for business & couples who want an out of town place to stay, but not so good for families.

Buffet breakfast is excellent.

Internet connection & lots of UK television channels in each room too

Great Experience at The Stillorgan Park Hotel

from A TripAdvisor Member
Myself and my sister stayed at the wonderful Stillorgan Park Hotel at the beginning of December so that we could finish off our Christams shopping.
As we had travelled by car, i was worried about parking. No need to worry as there are 350 complimentary parking spaces avaiable. In addition the bedroom rates were great. The room was only €99 room only and just €10 extra for breakfast.
Breakfast was a bargain when you consider all the delights available at the buffet.
Dinner was an equally joyous experience as we tried the new Grill bar the first night and the Purple sage restaurant the second night. The choice and quality of the food on offer was great and the staff couldn't have been more helpful.
Our bedroom was one of the new ones built in the last year. It was nicely presented and decorated in calming creams and browns.
Another great feature at the Stillorgan Park hotel is the White Pebble Spa. It has seven treatments rooms and uses the French YonKa products. I treated myself to a wonderful massage and facial which was well needed after a day shopping. What a luxury.
I can't wait until my next shopping trip in Dublin.

super staff

from Gerry7
Friends of mine recently had their wedding at the stillorgan park. I stayed over for only one night. I found the room to be spacious and very modern. The bathroom was above average but for me the best thing about the hotel was the staff. Each barman that was unfortunate enough to serve me were all a good laugh and very down to earth.
As i was at a wedding I didn`t get to use the normal resturant but I have to say if the standard is as high as in the function room (which it`s bound to be), you could not be disappointed. Normally at a wedding the dinners can be dry by the time they get to you but not here. It was top class and I coulnt resist when offered socond helpings even though I was as stuffed as a turkey a christmas. Also everyone courses arrived at the same time which for 150 people I thought was very good and I have not seen elsewhere.

Great Family Weekend

from BigTazNI
We stayed for a weekend in the this hotel and got a real shock on arrival in our room. As a family we are used to family rooms being a bit bigger than normal to accomodate the extra beds but this room was cavernous. We opened the door to a large open plan room with a massive double bed that would have slept the four of us comfortably, two singles, and the sofa in the room was a sofabed as well. The staff throughout our stay were friendly, courteous, and extremely helpful when we asked for details of local restaurants or directions to local places of interest. The buffet breakfast was good although the hot food was very hot (possibly overcooked) but edible nonetheless. My only complaint would be the size and condition of the bathroom in our room, it was deinitely showing its age. The shower was not that good as the four jets just meged into one and it acted more like a tap than a shower.

But in terms of value for money, enjoyment, and experience I would recommend the hotel to any family

Unprofessional

from ShauntheSheep
I recently spent a weekend at the Stillorgan Park Hotel & I think I must have been staying somewhere different to everyone else who has reviewed this place.
Rooms & general hotel I cannot fault but I had a bad experience with the restaurant and bar. At about 8pm Saturday I went to the restaurant to look for a table for 2. We hadn't booked as we weren't sure earlier in the day what we were going to do that evening. We were told that there wouldn't be a table free until 9.30pm, despite the Restaurant being only 1/4 full. It seems that the manager didn't want to have to re-set any tables that had been done for breakfast. A group of four just after us were also turned away. It was suggested that we go to the 'Grill Bar' for food. So off we went, looking forward to getting a good meal. This was not to be the case.

There was a wedding on that evening so no table were available in the bar. We finally got one & placed our order just before 9pm. What a disaster! My grilled Sirlion steak (ordered rare) was more like well done & as tough as old boots. Not what you expect for almost Eur 20. My partners meal of 'chicken goujons' were equally overdone and inedible. After waiting 20 minutes for a manager that never arrived, we left for the nearby McDonalds and had some perfecly good hamburgers!

It is a shame that after such a large investment the hotel is being let down by the quality of its food service.

Good stay at the Stillorgan

from Dighead
Spent 4 nights here using it as a base for visiting Dublin. We were a bit concerned initially about staying so far out of the center, but it really worked out quite well. Getting there from the airport is a breeze using the Aircoach. Once you are there, it really is just a 15 minute ride into town, and the buses run frequently. The only drawback is that we always enjoy going back to our hotel at the end of the afternoon to have a bit of a relax before we go back out to find a pub or restaurant for the evening, and staying at the Stillorgan doesn't really allow for that.
Our room was nicely decorated, if a bit run of the mill, and we had a separate sitting area with a small couch and TV. It was certainly one of the largest rooms we had on our trip. The bathroom was finished in marble, and although it was a bit small, we had no complaints. The bed was great, and although it was two smaller mattresses pushed together, you couldn't tell when you were in it. It was very comfortable, and there were good quality sheets and none of the plastic underlays that you find in so many hotels now. There was a cosy duvet on each side of the bed.
Our room opened out into the courtyard which was nice, only problem though was on the Saturday night there was a large function downstairs, and the music was very loud and people spilled out into the courtyard and kept us awake until the wee hours. Not really anything you can do about this I suppose, it is a big hotel and they have weddings etc on the weekends.
The staff were very friendly and helpful. Breakfasts were buffet style so you could have the continental with buns, cheese, yoghurts, fruit etc, or you could opt for the full Irish. We did not eat dinner in the Purple Sage restaurant (where breakfast is also served in the morning), but we heard it was quite good. We did eat in the bar the night we arrived as we didn't feel like going into Dublin. The bar food was no great shakes though, kind of institutional, i.e. soup from a can, chicken wraps served with potato chips, that kind of thing.
All around this was a good stay, in more of a north american style hotel. Just decide whether having the bus commute daily works for you rather than being in the center of things.

Top Local Tips for Dublin

Make sure you are prepared to do a bit of hopping onto buses get the aircoach to the hotel. 12 euros for a return trip

Porter House, Essex Gate For a great cheap lunch 12-4pm. Huge burger and salad 7 euro. Also traditional stew, mussels etc. Great Beer. What more could you want.

Use the local bus service There is a bus stop just across the road from the hotel and €1.60 tkes you right into the heart of Dublin without having to worry about parking.

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Other names for Stillorgan Park Hotel

  • stillorgan park dublin
  • hotel stillorgan park
  • Address: Stillorgan Road - Dublin - 1 - Ireland
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