Crowne Plaza Hotel Dublin Airport

, Dublin, Ireland
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Crowne Plaza Hotel Dublin Airport

4 star

Rooms: 204

Northwood Park - Dublin - 0000 - Ireland | 018628888
300 Traveller

Reviews - Crowne Plaza Hotel Dublin Airport

3/10
Party night
Submitted by: Mary in 30/12/06
  • Age Group: 41 - 50
  • From: Ireland
  • Traveller type:
I was part of a group for a party one night. Don't remember which night. The entertainment was good but the food was a complete rip off. We should have been served a glass of wine with our food. Wine is very cheap now. Because this didn't happen I asked a Chinese waitress for wine. She said she'd be back with a menu but she never came back. I wanted to buy a bottle and share it with those at my table when we were eating. I didn't see any Xmas pudding when they came around with desserts so I took what was on offer which appeared to be petit filou. Awful. Everyone around me had this dessert too. However later during dancing I was told there was pudding . It didn't appear anywhere near the tables in our area. There should have been a piece of xmas cake, just a finger slice would have been enough. When I came home I cooked rashers and made toast because I was hungry. Most of the customers are young and they said it was a ripoff, but explained it away by saying it's ripoff season. They don't complain to where they should complain it seems. Most of my friends went to the bar. I danced and came home. I wasn't going to spend any money there after the sort of meal we got. Wouldn't go back for another party.

Historical Traveller Reviews of Crowne Plaza Hotel Dublin Airport

lovely, modern hotel

from menab
My fiance and I stayed at this hotel after reading the recommendations on the site. We caught a very early flight to London in the morning, and the airport shuttle proved to be very handy!
Great money for value...the room was modern, nice big bath-tub, comfy bed. All you could ask for! We ate in the bar, and the food was delicious, and the service was great too! Will be going back next time I fly out of Dublin.

Royal Treatment - Affordable Prices

from mrsjim
This hotel has received many (well-deserved) "thumbs up" from previous reviewers (indeed these were instrumental in our choice); I do not want to be repetetive - but did want to add some further details that might be helpful. My family and I were all delighted with our recent stay.
Overall impression of the hotel: Restful and elegant. Color schemes were either "cool" or "warm" - pastels and deeper hues - with an Asian/Art Deco feel. Lighting is well done also!
Rooms: Even the "standard" rooms are large by European standards, with sizeable bathrooms, separate tub and shower, plush bathrobes and slippers, coffee/tea makers and snacks, iron and ironing board, hair dryer, hi-tech phones/internet access, and more. The "twin" beds were much larger than anticipated - and very comfortable.
The Club Level rooms have additional amenities, jaccuzzi jets in the bathtubs, and some bathrooms also have TVs! Suites have such features as a top-of-the-line massage chair, plasma TV, and living room/dining room area! A lavish Continental breakfast is served in the Club Lounge on weekdays; coffee, tea, fruit and beverages were available at other times. The lounge has fabulous views of the Santry park, a plasma TV, a wide selection of books on Irish culture and history, daily newspapers, rest rooms, and a computer/printer station.
Cleanliness: The standards of cleanliness are impeccable (as a former hotel housekeeper from the "white glove test" era - I found nothing awry).
Internet: Internet is available through the TV system (did not try it), as well as other technology features which were "over our heads". PC Wireless access is available in public areas and each room has an ethernet broadband connection available on the telephone. There are power outlets for Irish/UK, US/Japanese, and European pin-style plugs in the rooms, so you do not have to pack a bag of bulky accessories! Internet fees are 7 euros/hour or 15 euros/day. For the wireless access you need to obtain an authorization number from the front desk.
Food: We tried all 3 of the hotel restaurants and also had room service. Prices were reasonable; food was fresh, tasty and well-presented. The Breakfast buffet was lovely - both Continental and Full buffets are available. Full buffet was 21 euros/person and includes a great variety of hot and cold dishes. Consider a breakfast plan when reserving a room.
Service: The staff at this hotel were amazing - multi-cultural, multi-lingual, polished, professional and totally service-oriented! From our first encounter with the staff (phone call from the airport), we were treated exceptionally well. Transport from and to the airport was prompt and efficient (there is even a little shuttle from the parking lot to the hotel entrance - parking is free). When a problem with internet access in an assigned room was found, an upgrade to another room was promptly offered. Every question and request that we had was responded to promptly. It was apparent that customer service is the focus of this establishment's culture - and it is truly appreciated.
Other: For those who do not drive, be reassured that public transportation is available nearby - numerous city bus lines will transport you downtown in about 20 minutes for a fee of 1.50 euros (exact change).
The park across from the hotel is a lovely and peaceful place to take a stroll! The lush foliage along the walking paths gives the impression of being in the countryside...
At present there is construction in the area - a Holiday Inn Express is being built on one side, and luxury apartment buildings on the other - so views are not "perfect" from some rooms at the moment (the HI should be opening in a few months). Soundproof windows can be opened - but if closed you will not hear aircraft noise, etc.
Conclusions: If you are seeking a rustic, traditional, Irish cottage-type accommodation, or are mainly interested in the downtown nightclub scene - this hotel will not be your first choice. For countless others - this will prove the perfect haven - close enough to the airport and downtown, yet far enough away to provide some real rest and relaxation! I don't think you will find better accommodation in the Dublin area for the price.

Outstanding service and surprising luxury touches

from Hillman64
We arrived late on a flight from California and had planned in advance to stay close to the airport before moving in to the city the next day.

I called for the shuttle bus and it arrived within 5 minutes. The reception was friendly and efficient and we were lucky enough to be upgraded to a suite!
This hotel is state of the art, with a built-in tv at one end of the bathtub, drop screen projection tv's in the bedroom and living room area. I was really surprised to find all of these luxury touches in a
Crown Plaza.

We went to the bar for our first pint of Guinness and there was a nice 'local' athmosphere, and again the staff were friendly. We were too late to order food at the bar but it was available via room service.

The next morning we enjoyed the extensive breakfast buffet and again felt that the attentive staff were well trained. I have stayed at all types of hotels, from Motel 6 to Four Seasons depending on the occassion and I know good service when I see it. The management here obviously instill their employees with enthusiasm for service, and it is delivered warmly and sincerely. Great Job Crowne Plaza!

hard to find but worth it when you get there

from A TripAdvisor Member
We arrived at the hotel we got there about 3pm check in was at 2pm but the room stil wasnt ready, we waited another hour!

We finnaly got our room which i might add was lovely very modern, turquoise and brown and cream is the decor, a massive bed and a nice large painting on the wall.

Bathroom a good size and nicely decorated.

Good selection of room service compared to other hotels.

Nice coffe bar and resturant in the premises.

Only problem we made a quick 3 minute phone call to the North of Ireland and it cost us in total 17 euros, so that put a dampner on it!

Apart from that the overall clenliness of the hotel is above average and i would def go again.

Great Hotel

from A TripAdvisor Member
I have recently stayed at Crowne Plaza – Dublin – although not much to look at from the outside – it’s the best around once inside.

The staff are friendly, rooms of high quality and if you book on line & get a deal – good value. Even better value if you are a Priority club member & get upgraded to a Club Room. This gives access to a private lounge with complimentary drinks, breakfast & canapés in addition to a much more comfortable room.

All the rooms are well appointed and well equipped.

The restaurants are good and the breakfasts superb.

Very modern and would definitely use again.

Little difficult to find by car – but worth it.

Very Nice, But...

from JonV2004
Beautiful hotel right next to the airport. We booked two non smoking rooms. Room one was ready on our arrival 1400hrs but it smelled of cigarette smoke so they gave us another room. We were told that room two wasn't quite ready yet. Two hours later the room was finally ready. I called the front desk a couple of times to see what the problem was, they seemed annoyed on my second call after an hour and a half. At check out time I requested that the bill be ajusted since we had to wait two hours after check in time. The desk person said that there was nothing they could do rather abruptly and said that they might be able to take off a couple of the phone calls off the bill. All and all it was a nice place but their people skills need some work. JV

Excellent!

from andgar
Wonderful. Good value. Best room after 10 days in Ireland. Great staff.
Modern appointments - including US compatible outlets, broadband (for 15 euros), wonderful modern bathroom. Staff was helpful. Shuttle to and from airport.

Lovely Hotel, Great Value..

from jack06
Having checked out of the Jurys Inn Parnell Street due to noisy neighbours, it was a pleasure to stay at the Crowne Plaza Airport.

We were offered a great rate of 109 euros per night, and we were picked up at the Airport by the complimentary hotel shuttle bus.

The hotel is less than 10 minutes from the airport. The complimentary hotel shuttle bus runs to the airport every 30 minutes, 24 hours a day.

The hotel is just over a year old, however looks brand new. The rooms are very well appointed (mini bar, hairdryers, robes, tea/coffee, toiletries etc).

We departed for the airport at 5.30am, and the hotel had thoughtfully provided croissants and coffee (free of charge) for guests to snack on!

The staff are very friendly. We did not eat at the hotel, however the Cinnabar is a great spot for a drink (and food).

I would definetly stay at the Crowne Plaza Airport, when returning to Dublin. Excellent hotel at excellent prices.

Less than a minutes walk from the hotel, there is also a lovely chinese/thai restaurant called "Mandalay". Upmarket chinese/thai food - very delicious. Try the deep friend scallops for entree!

Unfortunately, too brief a visit

from EugeneQueen
We just stayed at this hotel for one night in May, 2005 before we left very early the next morning for home. The rooms are beautifully appointed, although I noticed that not all of the bathrooms are equal in all same priced rooms. Ours was small, our friends was large with both a large shower and a tub. The transfer service to the airport was excellent, as was our dinner the night before in the bar. We used both the phone wake-up service and the wake-up service on the TV. In addition a second call was made by the desk clerk to ensure that we did get our 3am wake-up call.

Wonderful Staff

from JAH1
After first booking a room in the Temple Bar area in downtown Dublin at the Royal Dublin (awful place), The Crowe Plaza was such a refreshing delight. The staf was friendly and helpful. The resturant was lovely with wonderful food. The room, was comfortable and spotless....with a large lovely bathroom. The complimentary cookies and water left in the room was a delighful treat after a day of sight seeing. I would say in the quiet, super clean haven again and again. It was wonderful/

Top Local Tips for Dublin

Ireland is a money pit. Everything costs money and a lot of it. A pint will run you 5 Euros and almost every site has some charge that's 5 Euro or above. Wanted to go to the Guiness Brewery Tour... 14 Euro. Please. To see beer made. I'd rather just drink it.

Bus Get a 3/7 day pass cheaper and quicker to use on the buses

Dublin Bus If you are staying at a hotel not in the city center consider buying a 1, 2, or 3 day hop on hop off Dublin guided tour bus pass. There are stops at over 25 sites all over Dublin. The drivers are nice and informative. 3 day pass was 25 Euros per person and saved us money and time. Make sure you get the free map because it includes admission coupons at some of the main sites. The tour bus doesn't start until 9:30am. Use the city buses if you want to get an earlier start because your ticket also pays for city bus rides. City buses do not inform you of where you are or the next stop. You'll need to be a more savvy on the city buses. There are two main tour bus companies in Dublin. I used dublinbus.ie

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Other names for Crowne Plaza Hotel Dublin Airport

  • dublin crowne plaza
  • crowne plaza dublin
  • Address: Northwood Park - Dublin - 0000 - Ireland
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