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Where do I start? We arrived at the hotel at check-in time and were told one of our two rooms weren't ready yet. We were still allowed keys to both rooms. The first room was a tiny room at the back of the hotel with poor natural light and no working main light for the room. We asked for the bulb to be changed but this never happened. The other room was just as bad, TV hanging off of the wall; tiles in the bathroom had been tiles around the toilet handle which gives you an idea of how cramped it was. My mum also got stuck in the toilet as the door was too big for the frame. There were silly little things that could have easily be changed, such as cupboard handles that didn't match, a suitcase holder that was missing the main pole through the middle for it to support the weight. The rooms were clean just dowdy. One member of staff was very helpful as others didnât really seem to be too interested in our presence. Breakfast was fine and restaurant staff were very efficient. We originally planned to stay for a few days longer than we did but after seeing it we chose to book out after the first night. Overall Dublin is a lovely place to stay; having a nicer hotel a little further from the city centre is much more worth it though!
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This place was absoultly horrible! I stayed with a few of my friends and they made us pay 50 more than we booked online. The man at the desk was extremly rude to us. The electricty did not work when you plug things into the wall. The breakfast was horrible also. We planned on staying for 4 nights, but we decided to leave and asked for our money back becuase they charged us way too much. They said they would not penalize us for only staying one night, but then they kept our deposit and made us pay even extra as if we never paid the deposit! We were so angry and put out. I do not recommend staying at this place!
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Not a very expensive hotel, which is what was attractive as we were 2 students seeking a short break, so needed cheap. I had read some of the previous reviews and was a bit worried. The location was great, very central, and accessible via public transport, air link just around the corner!
Everything was clean and tidy, standard b+b bedrooms, everything expected from a hotel included, only issues were the bathroom door didn't have a lock, or shut fully. Staff, especially waitresses were delightful. The breakfast was amazing, with many cooked breakfasts to choose from including a vegi choice, and cereal/bread also included. Very cheap price, very pleasant stay.
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Location super but the room on 4th floor, (no working lift), was very disappointing- A narrow cupboard for the shower room where my size 10 daughter could not find room to dry herself + cracked tiles, floor lino cut too small and wrinkled, loose door handle and high fixed shower head so bring a shower cap! In the bedroom- cracked mirroir, drawer facing falling off, no room for a chair , 14" tv (or smaller) but it did have sky. Crowded breakfast room but food fine. Friendly staff only a few Irish others have good grasp of English. Would not return unless Hotel was fully refurbished.
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Great central location, not too noisy as we were at the back, but don't expect much of a view! Generally the hotel appeared very shabby and tired with a strong aroma of cigarette smoke. BUT the sheets,towels and bathroom were very clean and the breakfast good. They even offered a veggie breakfast which is almost unheard of! On the whole, not a bad spot if you are just using it as a base.
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The service was good and the staff very friendly. The breakfast left a lot to be desired although plentiful was poorly cooked. The central heating wasn't working in our room and we were supplied with an oil filled radiator which did not heat up the room and we were extremely cold when we returned after a day out. We had tried leaving the heater on all day to warm the room but this was turned off while we were out.
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Had a double room for four nights. Decor a bit shabby but towels and bedding very clean. Staff were great, breakfast good. Don't know who does the maintenance but shower looked as though it had been grouted with a spoon. Food in bar was ok, as was entertainment. Basic hotel that can be noisy, but handy for city center and pretty reasonably priced.
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Great location and staff were very friendly especially the hot bouncer.... We was 4 young girls and they did put us in a room which had no window and stunk of chip fat so when booking make sure you dont ask for the family room.
But apart from that it was great, food, location, people.
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I'd read mixed reviews on this hotel but can say it's great.Myself and two friends have just come home from a great weekend in lovely Dublin. Staff very polite and friendly. Breakfast good. Room perfectly fine and clean. If you don't like noise could be a problem but location is fantastic- can't get any closer to the centre!
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We have just come back from this hotel and for a basic hotel in the heart of Dublin, 5 mins walk from both Graffton Street and Henry street it is Ideally situated. The staff are very friendly and helpful the service in the dining room is very good (although it is a bit small) the food is of a high standard both in the bar downstairs and in the hotel. There is live entertainment in the bar every night Irish singing and dancing. If you want a posh hotel and peace and quiet this may not be for you but if you want to use the hotel as a base to sleep in after the entertainment it is worth a visit.
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