Browns Hotel, Dublin, Ireland

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Browns Hotel, Dublin

Traveller Reviews

Rating

1.3/10
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Official Contact Details - Browns Hotel

  • Address: 89 Lower Gardiner Street - Dublin - 1 - Ireland
  • Phone: 1 8550034
  • Email:
  • URL: http://www.brownshotelireland.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 25
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"We were not aware that this hotel is also a hostel. When we arrived we were given our room key..."

"Although not expecting a first class hotel we were hoping for at least a modicom of style and..."

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Reviews - Browns Hotel

7 reviews (Showing 1 - 7)
Review this Hotel

Rating:

2/10
Well below expectation
Submitted by: Pauline in 08/27/08
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Weekend Breaker
We were not aware that this hotel is also a hostel. When we arrived we were given our room key and shown the way. On opening the door my heart sank. This "double" room was a double bed pushed up to the wall with a dressing table and wardrobe. All crammed into a room smaller than our bedroom at home. The bathroom was tiny with cracked tiles, moldy grouting and a tiny shower cubicle with a too short curtain which let water all over the floor. Definitely hostel accomodation, not hotel although we did not pay hostel prices. After emerging from a very miserable shower, my husband asked if they could give us a better room. We were offered the room opposite by a lovely young lady on reception who tried to make things right. This room was better with 2 double beds but the bathroom was no better (they all need a complete refurb) On the 2nd day we had to ask for clean towels as the room hadn't been cleaned. Not even a bin emptied. Summing up, I would say staff friendly but accomodation better suited to hostel not hotel or maybe we were just unlucky and we just didn't get to see the better rooms if there were any! Wouldn't stay there again.
 
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Rating:

2/10
Very disappointing
Submitted by: Chris in 06/20/08
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
Although not expecting a first class hotel we were hoping for at least a modicom of style and cleanliness. This is no more than a glorified doss house. The decor was awful - yellow and blue walls and red carpet on the staircase, all dirty and in need of replacement. Our room was on the third floor - 69 steps - and they weren't to heaven!!! No lift. No one offered to help with our cases on arrival. Staff seemed totally uninterested. The room wasn't cleaned properly during our stay either. The window had to be wedged open with a newspaper. The hairdryer didn't work. The only good thing was that the beds were quite comfortable. Didn't fancy eating there, so cannot comment on that aspect. Altogether a disappointing stay. The area had a generally run down feel, although quite close to the main shopping centre and bus station.
 
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Rating:

1/10
LISTEN TO REVIEWS- SERIOUSLY DO NOT STAY HERE ITS NOT EVEN FUNNY
Submitted by: Heather in 08/02/07
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Budget Traveller
This place was a complete bodge from the word go. We thought it would be funny to stay in a room with 18 other people and make friends etc and have a laugh. Trust me, It was NOT funny. I arrived with my friend to be directed to a room and told to choose a spare bed. All the beds were taken AND this wasn't the en suit room we had booked. The next room they put us in was en suite but all girls and we originally booked a mixed room. No probs, we stayed there anyway. The toilets STANK and looked like they had never seen a drop of bleach. the stench seeped into the room. the toilet floors were all covered in black hair- You did'nt want to walk round bare foot. No soap, one toilet seat had the whole front half missing. There was an air conditioning grid on the ceiling next to my bed which starting cranking every 2 minutes it was so noisy. And it was filthy- never been cleaned, im sure it does more harm than good. the place was freezing and if that wasn't enough you have to PAY for a scanky thin blanket!!! The 4th night in this hellhole we came home to find people in our beds and all our stuff spread about the room. went to reception- night porter KINDLY offered us a bench in the communal area. lovely. we ended up having to both share a single bed on the top bunk and i didn't sleep all night. Next morning, requested all money back- got half of it and told we had to see manager if we wanted the rest. Went back later and got the rest while desperately trying to find somewhere else to stay- everywhere was fully booked. To top it off they payed the money back onto my card which didnt go through for 3 days. i had to use my spending money to pay for the second hostel we moved into which was twice as expensive so i had no money until my last day on holiday. please dont stay here you might catch something. i've been ill all week and still recovering. DO NOT STAY HERE. THIS IS'NT AN EXCAGGERATION IN ANY WAY, ITS JUST UNBELIEVABLY WRONG AND SICK. oh and they threw out 2 foreign 19 year old girls wandering the streets at 2 in the morning knowing fully well they would'nt find a place to stay. and all because they'd double booked them too and they had no beds. SICK. SICK. SICK.
 
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Rating:

1/10
Don't Stay There
Submitted by: Stephen in 10/03/06
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Family Traveller
The hotel was awful, the room was awful, the staff were awful - don't even think about staying in this shocking hotel
 
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Rating:

1/10
Don't stay here!!!!!!!!!!!
Submitted by: Ailsa in 09/18/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
Me and my boyfriend stayed at this dump of a hotel for four days and I hated every second of being in that place. Not only were the staff very unhelpful but they could hardly speak a word of English. When you walk into the place you get the idea that it’s decent. But as you go to your room (ours was on the top floor) you find yourself climbing over Dyson Hoovers and stairs that aren't even with wires hanging out of the skirting boards. Before we even got in the room my boyfriend had a nasty welt on his head from banging it on a low doorway. Finally the room was basically a box with a bed and the bathroom's tiles looked like they'd been put on by a three year old. On our first day the water wouldn't work either. Breakfast was dry scrambled egg and toast EVERY day. Also our throw away camera disappeared and my boyfriends Ralph Lauren t shirt went missing. Don’t stay here!!!!!!!
 
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Rating:

1/10
Staff Okay hotel ned to look at its business strategy
Submitted by: Bob in 09/01/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
Room presentation poor, Hotel presentation poor. I don't take kindly to hostel members smoking outside and discussing their evenings events at 0300hrs, especially when the double glazing is crap and you can't shut the windows. This hotel needs to review it's strategy. Let me put it this way, the Irish News intimated when we left that Southern ireland was riping off American tourists prior to the Ryder Cup. Well I certainly did not feel this hotel provided value for money. However the staff were friendly.
 
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Rating:

1/10
Avoid!
Submitted by: Katie in 03/06/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Business Traveller
I arrived very late on the first night, to be met by an indifferent man on the desk, too absorbed in the internet and his girlfriend to take much notice. It was 2am, and I was VERY tired. I needed to park my car the the car park mentioned in the blurb. He gave me 2 night passes, and I drove around the corner to the garage. It was a miserable night, and when I got there the garage was closed up. When I got back to the hotel, the chap said, "Thats what I told you, the pass is for the nights starting at 5.30 and ending at 11!" He blatently hadn't, and that was reinforced the next morning by the next Reception staff member who phoned the garage to ask about this, and told me there was a button to press on the wall to gain entry after 1am. Why didn't the last bloke know this, or have a hand out? The night before, once I had parked the car outside in an ordinary bay, I planned to get up early and move it. This wasn't hard as the room was TOTALLY freezing. I should have explored for a heater, but I was too tired. Why wasn't the heater on for me when I arrived? There was also no tea or coffee making equipment in te room, so I went to bed after not having anything to eat or drink since 9pm! The next day, when I got back to the hotel, there was a key sticking out of my door! A cleaner apparently had left it all day. I had personal items in my room, and was very angry. The chap on the desk (3rd one in 24 hours) was dissmissive. The breakfast was adequate. I visited a hotel on the corner of the same street, and the difference was incredible. It was called O'Shea's and the food and bar were very welcoming. The manager was around and helpful, and I would look at that one and AVOID Browns at all costs.
 
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