Best Western Premier Academy Plaza Hotel
, Dublin, Ireland
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Best Western Premier Academy Plaza Hotel
, Dublin
1219
Traveller
Reviews - Best Western Premier Academy Plaza Hotel
Good Hotel in General
Submitted by: Scott in 20/04/07 - Age Group: 26 - 30
- From: United Kingdom
- Traveller type: Weekend Breaker
Stayed at the Academy Plaza hotel as a group of 4 in two twin rooms. The hotel was undergoing extensive refurbishment and our rooms had already been done !! Great Plasma TV, Power Shower and really comfy beds. Generally pleased with our stay but thought that Best Western could have informed us of the works before our arrival. Really good location too.
Noisy, shabby
Submitted by: Sam in 08/12/06 - Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Weekend Breaker
We stayed at the Academy in early Dec 06. the hotel is undergoing refurbishment externally which we were not made aware of when we booked. The is noise (drilling, hammering etc from around 8.00am). If you want a quiet room be sure to insist on a room at the back of the hotel as those that look out on the street have poor soundproofing and little protection from the noise from the club down the street which went on until 3.30am on the Saturday night we were there. Internally the hotel must also be due refurbishment - it is rather shabby and the furniture in our room looked as though it had been knocked togther by a DIY enthusiast. The mattress was badly broken down on one side of the bed giving little support. I would avoid this hotel at the current time and see if the refurbishment improves things.
Great Stay At The Academy Hotel
Submitted by: Mr & Mrs Shuttleworth in 28/08/05 - Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Mature Couple
We would like to make a few comments regarding our 2 night stay from the 23 Aug to 25 Aug 2005. We would both like to say that the stay we had was superb, you made our first ever visit to Ireland a visit we will never forget. The reception staff were very courteous, friendly and very helpful, the room we had (407) was fantastic, it was clean, nicely decorated, plenty of towels, and we had the best 2 nights sleep in a long time. The dining room was very well maintained, extremely clean and tidy. The food at breakfast was great, nice and tasty hot food, and a wonderful service by the waitresses, they really worked hard and always had a smile for the guests, well done.
The general feeling we got from the stay at the Academy was one of feeling like we were still at home, everything was spotlessly clean, and all the staff we spoke to were very helpful and very friendly. We would definitely stay at the Academy again some day. Well done to everyone at the hotel for making our first visit to Ireland one we shall never forget.
The general feeling we got from the stay at the Academy was one of feeling like we were still at home, everything was spotlessly clean, and all the staff we spoke to were very helpful and very friendly. We would definitely stay at the Academy again some day. Well done to everyone at the hotel for making our first visit to Ireland one we shall never forget.
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Historical Traveller Reviews of Best Western Premier Academy Plaza Hotel
Decent hotel, service terrible
from bznchz
To start with the hotel is in a fantastic location and the room seemed clean and the bed was comfortable, just what you need for a short stay. Later however many problems surfaced.
Our room opened out onto what could only be best described as a building site/nightclub smoking zone. Which meant building noise all day and loud/drinking/nichtclub noises until late. The bathroom had a cracked floor tile and was dusty in many places and bare wires stuck out of the wall on the corridor in numerous places. But these weren't our major issues, all of them would have been bearable if we had received any degree of service from the hotel.
When arriving back for a meal at 930pm no food was available at all, even though the abacus restaurant was open until 11pm. We were told the chef's had gone home and the restaurant booked up. When we asked if room service was available again no was the answer, there was nobody in the hotel who could even make a sandwich. To make matters worse when getting up on the Saturday morning (after not eating the previous night) there was a 20 minute wait for breakfasts as all the tables were busy.
Amazingly the service got worse as on returning home I complained to the hotel via email and by personal letter and after 5 weeks I am yet to receive a reply.
To their credit Best Western head office dealt with me superbly after I contacted them and they couldn't understand why the hotel hadn't contacted me despite head office contacting them to do so.
All in all a very disappointing stay to consider it was 200euro (£150) for a 2 day stay and a world renowned branded hotel. It is not somewhere I would stay in again nor would I recommend it as somewhere to stay merely down to the shocking service I received.
Our room opened out onto what could only be best described as a building site/nightclub smoking zone. Which meant building noise all day and loud/drinking/nichtclub noises until late. The bathroom had a cracked floor tile and was dusty in many places and bare wires stuck out of the wall on the corridor in numerous places. But these weren't our major issues, all of them would have been bearable if we had received any degree of service from the hotel.
When arriving back for a meal at 930pm no food was available at all, even though the abacus restaurant was open until 11pm. We were told the chef's had gone home and the restaurant booked up. When we asked if room service was available again no was the answer, there was nobody in the hotel who could even make a sandwich. To make matters worse when getting up on the Saturday morning (after not eating the previous night) there was a 20 minute wait for breakfasts as all the tables were busy.
Amazingly the service got worse as on returning home I complained to the hotel via email and by personal letter and after 5 weeks I am yet to receive a reply.
To their credit Best Western head office dealt with me superbly after I contacted them and they couldn't understand why the hotel hadn't contacted me despite head office contacting them to do so.
All in all a very disappointing stay to consider it was 200euro (£150) for a 2 day stay and a world renowned branded hotel. It is not somewhere I would stay in again nor would I recommend it as somewhere to stay merely down to the shocking service I received.
nice hotel
from jennifer_furlong_86
myself, and my two sisters stayed here for one night. check in was quick, we were shown where the bar and restaurants were, directed to our room via the lift which even though small, was very handy, we stayed on the fourth floor. the room was signposted. the carpet and wallpaper in the halls is a bit dated but your not staying in the hallway so cant really complain about that. the room was wicked. single and double beds, gorgeous clean bathroom, loads of mirrors in the room, loads of lighting, airconditioning, huge flat screen tv on the wall, which had our names on when we entered the room welcoming us which was a nice touch. the beds were comfy to begin with, but once we started going to sleep, they were too hard and the pillows are huge so you wake up with a neck ache the next morning.the view wasn't anything special. the breakfast the next morning was a huge buffet, just help yourself, it had everything you could want. all in all i would defo reccomend this hotel to anyone, and i would defo stay there again. might bring my own pillow next time.
Comfortable Stay - Excellent Value
from TPlattCornwall
Overall presentation of the hotel was luxurious. Black leather chairs and sofas, comfortable beds, glass, mirrors and marble everywhere. Lifts very quick and smooth. Our room was very quiet and we didn't hear a thing all the time we were there. We had breakfast one morning, which could have been very chaotic as the dining room was full. The food though was not particularly high quality and expensive for what it was, but the staff was very attentive and fast to serve. Whilst our bedroom was 5* quality, great modern bathroom and wide screen tv, the shower was very disappointing. On the whole, this hotel is excellent value for money and all the staff were very helpful and friendly. This hotel is very well run and we will definitely be staying there again on our next trip to Dublin.
Great Hotel for Dublin
from KBlade
Having worked in Dublin for a short time I returned with a friend on her first trip to the city hoping to give her the benefit of my knowledge. I found the hotel via Best Western's website and after checking out reviews on the web I thought it would be the perfect place to stay for a short break, from my prior knowledge of the city.
The hotel did not dissapoint, it is located just off O'Connell Street and is in easy walking distance from the River,Temple Bar, Grafton Street and St Stephens Green. The Airlink bus from the airport also stops on O'Connell street which, once again, makes the location ideal.
The room was adequate in size (we had a twin room) and the beds were comfortable.The room was very clean and remained so throughout our stay. There was not a view from the room, but as we did not spend much time in there this did not matter. The room had a flat screen TV showing all the major Irish and British TV channels, there were also German and Italian channels.
The bathroom was also pleasant and the shower was very powerful. However it was a little cramped and I would advise caution opening the door as it only narrowly misses the sink. Both my friend and I trapped our fingers in this gap when half asleep!
The breakfast buffet would accommodate most tastes it included fresh fruit, yoghurt, croissants, french bread, toast and a cooked items (bacon, eggs etc) we ate breakfast everyday and always left full and happy.
All in all this is a great hotel if you are in Dublin to explore the city. It is not overly expensive but offers great value for money compared to some B&Bs. I would definitely recommend it and would return.
The hotel did not dissapoint, it is located just off O'Connell Street and is in easy walking distance from the River,Temple Bar, Grafton Street and St Stephens Green. The Airlink bus from the airport also stops on O'Connell street which, once again, makes the location ideal.
The room was adequate in size (we had a twin room) and the beds were comfortable.The room was very clean and remained so throughout our stay. There was not a view from the room, but as we did not spend much time in there this did not matter. The room had a flat screen TV showing all the major Irish and British TV channels, there were also German and Italian channels.
The bathroom was also pleasant and the shower was very powerful. However it was a little cramped and I would advise caution opening the door as it only narrowly misses the sink. Both my friend and I trapped our fingers in this gap when half asleep!
The breakfast buffet would accommodate most tastes it included fresh fruit, yoghurt, croissants, french bread, toast and a cooked items (bacon, eggs etc) we ate breakfast everyday and always left full and happy.
All in all this is a great hotel if you are in Dublin to explore the city. It is not overly expensive but offers great value for money compared to some B&Bs. I would definitely recommend it and would return.
"
from _LondonLimerickgal
Party of seven celebrating a 40th birthday. Staff very frindly and helpful, great location and the bar food was exellent. but the best bit has to be the most comfortable beds in the world, the mattress was at least 18 inches thick and the pillows were very well stuffed!
Would stay there again, and again, and again.
Would stay there again, and again, and again.
The Princess and the Pea
from Vanessa5076
This hotel has obviously recently been refurbished. You can tell this by the pencil marks still on the tiles.
There were a few little niggles with our stay, like the quilt cover being slightly ripped, and not having a remote for the TV (only a keyboard to work it). These were sorted out really quickly by the staff who were extremely helpful with any queries we had.
However, the bed was like something out of the princess and the pea fairytale. The bed was very comfortable, although strangely for a king size bed, there were two single quilts.
The bathroom was okay, although slightly on the small side.
I will definitely be staying at the hotel again.
There were a few little niggles with our stay, like the quilt cover being slightly ripped, and not having a remote for the TV (only a keyboard to work it). These were sorted out really quickly by the staff who were extremely helpful with any queries we had.
However, the bed was like something out of the princess and the pea fairytale. The bed was very comfortable, although strangely for a king size bed, there were two single quilts.
The bathroom was okay, although slightly on the small side.
I will definitely be staying at the hotel again.
great value, good location
from Surriya
The Academy Plaza is a great location for a reasonable price. It is about 20 minutes taxi drive from the airport (about 25 Euros). Our double room was clean, modern and a fair size. It was well equipped with tea/coffee making facilities, wireless internet, flat screen tv and even an ironing board with iron. The bathroom was large and clean, and tastefully decorated. Breakfast was a buffet, with a good mix of hot and cold food. Reception staff were always polite and helpful. The hotel entrance is directly opposite the first stop of the Dublin Bus Tour, which was particularly convenient for us - with only a weekend to see what the city had to offer. For shopaholics, the hotel is off O'Donnell Street, Dublin's premier shopping location with two top department stores, and about 15 minutes walk from Temple Bar's nightlife. For the price, location and facilities, you really can't go wrong.
Fantastic central hotel
from Louise92
Just off one of the main streets in Dublin, so fairly quiet most of the time, however there was a bar out the back which has a decking area and therefore people making noise - nothing we couldn't handle though.
The airport bus stop is just on the adjacent road.
The staff were extremely friendly and helpful. The hotel is an exceptional standard, as it's just been renovated. There's free internet in the lobby.
Plenty of hot water in the shower (no bath). Lovely modern bathroom and one of the most comfortable double beds I've ever slept in!
They have a large flat screen TV with some Sky channels.
I'd absolutely recommend this hotel which cost us about £70/night.
The airport bus stop is just on the adjacent road.
The staff were extremely friendly and helpful. The hotel is an exceptional standard, as it's just been renovated. There's free internet in the lobby.
Plenty of hot water in the shower (no bath). Lovely modern bathroom and one of the most comfortable double beds I've ever slept in!
They have a large flat screen TV with some Sky channels.
I'd absolutely recommend this hotel which cost us about £70/night.
Downtown Dublin
from lkcanada
Fabulous location, clean rooms, great breakfast all at a very reasonable price. Would recommend for familes. Our teenage son loved the flat screen tv and the duvets.
Loved the Best Western
from mitchCork
Just back from a two night stay at the Best Western Academy Plaza Hotel Dublin. Our group was made of 4 adults and 4 children. The hotel was bright, modern and spotlessly clean.
Staff were very welcoming and helpful especially the Manager who could not do enough for us. It was a very relaxing place to stay and I would recommend it very highly and would definately return there.
Staff were very welcoming and helpful especially the Manager who could not do enough for us. It was a very relaxing place to stay and I would recommend it very highly and would definately return there.
Top Local Tips for Dublin
Super restaurant Fallon & Byrne is above their very upscale 'food hall' (grocery) in central Dublin. There were 6 of us for dinner on a Monday evening. It was a quiet evening and we had superb service and an excellent meal. It was somewhat expensive, but was definitely worth it. The food was served and presented very professionally. The portions perfect, with the exception of a large starter Caesar salad - I asked for extra plates and we all shared! The entire evening was great!
Great local music at O'Donahues O'Donahue's on Merrion St by St Stephen's Green. Genuine Irish pub with local musicians playing nightly. Outdoor area really cute with heaters for any smokers. Great time.
Avoid the Guiness Storehouse. Pricey (14 Euros) and nothing but a museum with a nice view from the pub on top. You don't get to tour any of the actual brewery. Instead go to the Jamieson's old brewery. Also a museum, but cheaper and the crowds are smaller. The view from the rooftop pub, however, is just as nice!
- (hotels)
Other names for Best Western Premier Academy Plaza Hotel
- dublin best western
- best western dublin
- Address: Findlater Place - Dublin - 1 - Ireland
Travel Library Traveller Rating?
"Good Hotel in General" - Scott
"Noisy, shabby" - Sam
"Great Stay At The Academy Hotel" - Mr & Mrs Shuttleworth
Candid Traveller Photos
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