The Imperial Hotel

, Cork, Ireland
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The Imperial Hotel

, Cork
3 star

Rooms: 100

South Mall - Cork - Ireland | 21 4274040
319 Traveller

Reviews - The Imperial Hotel

Historical Traveller Reviews of The Imperial Hotel

One of the worst hotels that I hae ever stayed in

from ruthiec
I stayed in the Imperial for one night in May and can honestly say that it was one of the worst hotels in which I have ever had the misfortune to stay. My room was tiny and was above the kitchen. There was no air conditioning, the tv didn't work, the extractor fan outside my window kept me awake all night ( I had a series of meetings the next day). Breakfast was ok - the table however was really dirty.

When I asked to speak to a manager the next morning, I was told that he wasn't "available to guests" and that I could write him a letter should I wish. I tried to complain to the receptionist who looked at me with what I can only describe as bemusement and disinterest.

Never again!

bring a fan and ear plugs

from cherrypicker
we arrived for 2 nights stay on a monday at 3pm. The hotel is situated on south mall a very busy street in the heart of th city, parking is not allowed outside the hotel it is for drop offs only, no sighn of the smartly dressed porter shown in previous pictures. went in to find where the hotel car park was, to be told it was a secure multy storey car park of which the hotel rents a number of spaces. the problem was it is over a small river 450 yards away. which wasnt the impression i got as i am thinking its in the hotel grounds.

after dropping my wife and cases off and trying to find the car park which they supply you with a small map i returned to foyer 30 mins later. the foyer is being renovated along with other parts of the hotel. told our executives room is not available yet {not cleaned}. it took 1 hour and 15 mins for it too be ready!! it is well past the time that a room should be ready and after a long trip it is not fair on guests too wait that long, they apologised but it did not make me feel any better.

the room was large and at first glance to be in a clean condition, however when we unpacked and had a good look, we found various bits of rubbish in room, paper clips and ash below the window on the carpet and stains on the duvet. the bathroom ceiling above the shower was mouldy with damp and the curtain rail corroded i think mainly due too no extractor fitted ?? not a pleasant sight. there were only 5 of the promised 13 tv channels working apparrently due too the refurbishment works going on.

The bar was pleasant and food and drink plentful but get there early if you want a lunch asoffice workers seem to frequent this place in there masses and seats are at a premium.

opposite side is a coffee/brasserie which serves a nice coffee with a danish.
The restaurant is a classy affair with a lovely menu with comfy seting and great service from the staff. i would say watch what rooms you stay in because there is no air conditioning [which at these prices is unforgivable] you have to have the windows open, and what a shock we had at 7 am when the bottle wagon came round to empty the hotel skip i thought the world was ending and it went on for 20 mins, seems a bit too early too be doing that on a morning.

All together a hotel that lacks the finesse of a top hotel through neglecting essetials like quality house keeping/air conditioning/ fan extractors to stop damp and mould forming, could do a lot better.

s best days

from Mr_stranger
A bit disappointed with this hotel.

The room didn't look anything like the example on the website, and to be honest it could have been any old room in any old guesthouse; not one of Cork's premiermost hotels. This room though, according to the receptionist who checked me in, was fresh from renovations and was a 'lovely room'. Well, if that's the best, then it's average at best; certainly not worth 100 Euros a night.

The attached 'Souths' bar was beautifully decorated, but was overpriced and empty.

There were renovations going on, and I had some concerns about cables left hanging low etc, which the duty manager seemed uninteresed in when I mentioned it.

Breakfast was ok for 13 Euros.

Overall: avoid, and find a characterful guesthouse for less.

Great Hotel, Great Location

from tafoyama
I would definitely recommend this hotel. The location was great and the rooms were ideal. The location was just around the corner from all the action in Cork, which made it perfect for our teenage sons. The renovations were still going on when we were there but this did not cause any problems - hardly noticed. We stayed in a recently renovated room and it was beautiful and comfortable. Our sons stayed in a room that had not been renovated but it was quite nice anyway. We had stayed the night before at the Old Ground Hotel in Ennis (a Flynn Hotel), and were pleased to find out that the Imperial was another Flynn Hotel. South's pub is a beautiful pub; great place for a pint. Parking was a little bit of a challenge - we parked across the street during the night but had to move the car in the morning. The price was not inexpensive, however, for 5 people we would have probably paid the same at a B&B that would not have been as convenient. Only drawback was that it did not include breakfast but it was time for a break from rashers and black pudding, so we walked around the corner to McDonald's and everyone was happy.

Friendly hotel and city

from johngill
Just returned from a short 2 day stay in the Imperial and found it very friendly. The renovation work might be a little off-putting but we had a superb room which more than made up for it, and we never found the work intrusive - it's more of an appearance thing really. The staff are great and the food (we only had breakfast) was excellent. Cork itself is great - small enough to get around easily. Lots of pubs of course. Try Scotts on the corner of Caroline and Oliver Plunkett streets for superb restaurant quality food.

Good Hotel

from Broncos347
Excellent hotel in a godd central location. However, beware that they are having some renovations done and not everything works.

Great location

from A TripAdvisor Member
The hotel was great and the staff was very friendly. It was a great location, a short walk to many shops and bars. There was a bus tour we took directly from the hotel. It toured Blarney Castle and Kinsale. The tour bus driver was very knowledgeable. I would recommend taking it. Our room was in the front of the hotel and since it was so hot we had to leave our window open (no AC) and the traffic noise was unbearable at nigt and in the early morning. I would ask for a room off South Mall.

ok for short stay

from badmojo
Ok for a short stay. In process of decorating hotel, workmen and painters every where. When arrived was sent to a SMALL room which was not made up. Complained to front desk and it took 15 minutes to get us moved to another room. This was bigger. Breakfast nice but service very slow. But great location and bar good.

Nice Friendly Hotel - but no Air Conditioning

from A TripAdvisor Member
We stayed for 5 nights in mid July. Room was compact but attractively furnished and clean with the bathroom excellent and spacious (no extractor though-apparently they are not required in Ireland). Staff were very friendly and the bar exceptionally good. Food - we had 3 breakfasts and one dinner - was slightly above average in quality and plentiful in quantity. The big big problem was the lack of air conditioning in the bedroom as outside temperatures were the hottest of the year so far. The hotel provided a fan on request but even so the nights were extremely uncomfortable and prolonged sleep impossible. I believe the bedrooms in the newer wing do have air conditioning so if you are booking in the summer period do your very best to be placed there. We did not find this out until the date of departure and the hotel didn't tell us even when we asked where the air conditioning control was in our room!. I have docked stars for the lack of air conditioning because at the rates charged it should be provided and indeed is essential in the summer months .

Imperial style

from A TripAdvisor Member
Central location with nearby secure carpark.(Check-in first to get entry card for car park) Friendly and efficient staff. Good breakfast. Buffet bar lunches are good value. Restaurant OK. Rooms are clean, well equipped and comfortable. Good rates to be had if you ask. As with any hotel, ask if there's any building work going on.

Top Local Tips for Cork

Crime Ireland has the highest crime rate in the EU. Be aware.

No need to rent a car for the city Discover Cork on foot - English Market, Shandon, UCC are all within walking distance and you stumble upon many hidden gems on your way

Cork Hotspots Kinsale along with the English Market - Fota also well worth a visit.

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Other names for The Imperial Hotel

  • imperial hotel with escape salon
  • imperial hotel cork
  • Address: South Mall - Cork - Ireland
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