Maryborough House Hotel

, Cork, Ireland
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Maryborough House Hotel

, Cork
4 star

Rooms: 79

Maryborough Hill Douglas - Cork - Ireland | 021-4365555
402 Traveller

Reviews - Maryborough House Hotel

Historical Traveller Reviews of Maryborough House Hotel

Going down hill

from yummmymummy
This use be a great hotel and me and my family stay every year while visiting family. We have stayed twice this year but things have changed since the spring. The lounge/bar area which use to be open to the public and a great place for us to meet friends and family over coffee and cakes, is now closed to non-residents. We sat waiting to be served after our flight to cork for drinks and sandwiches for the kids. We were ignored by 2 waitresses after a while I went to the bar to enquire should I order there, where I was told to sit down and wait not very 4* service. The rooms are clean and light although looking a little tired around the edges. Our room over looked the new spa roof but it is covered in grass to soften the look. The staff in the gym/pool and friendly and helpful. The restaurant use to be great but we had a terrible meal over cooked and not as stated on the menu, with vegetables that looked left over lunch. I have not got enough space to go into all the details needless to say my 11 year old could do better. When we left our meal uneaten and complained, the waiter stated someone would call us about it. Needless to say no one rang. Breakfast is nice and the waitress on our last morning very helpful. We shall not be going again.

fabulous but be cautious

from slmeath
we have just returned from a relaxing weekend away in the maryborough. We booked a 3 night b&b and 2 evening meal package for €250 which I thought was a good deal.
Having stayed at the hotel before I knew that it was a lovely place to stay in and was suprised to find it was quite different, with the hotel getting an interior overhall and huge new extension.
We were plesantly suprised to be upgraded to a spa bedroom, as there were many wedings on on all standard rooms went to the guests. Our room was in the new spa wing which was super modern with all fixtures and fittings carefully selected to the most up to date style. Floors and furniture were a beautiful dark cherry wood. If I found any fault it was that the wood was so dark and mood lightling very subdued that I found it difficult to find certain clothes in our wardrobe, lighting would help in there. The tv was a flat screen monitor very nice, and the windows were large and blinds created soft light and privacy.
One thing that put off my partner somewhat was that the bath was actually located in the bedroom, with a huge mirror with subtle lighting behind it. I explained it was supposed to be romantic but may not be very practical. The toilet and shower were in the ensuit room. The furnitings were gorgeous in the room very comfortable and modern.
Our problem was in the restaurant, the staff were mainly french and seemed to misinterperate many of our requests, our fillet steaks were well done, when we asked for medium, and when our bill arrived it was layed out very confusingly trying to charge us for 8 glasses of wine at €11.50 a glass when we ordered 4 glasses this was rectified. On the second meal we ordered a half bottle of wine as we were aware of our budget and were given a whole bottle and charged more, plus desserts were charged separately which was supposed to be part of the meal. It seems that even when you book the package deal, they are trying to find more ways of getting money out of you, which I found very sly and left a bad taste in our mouths.
The hotel was lovely reception staff lovely, but the bar was unfriendly with no atmosphere, the staff seemed harrassed and more interested in getting things done than in actually doing them correctly and had messed up our order on a few occasions. The pool is lovely and changing rooms fabulous. We would have loveld to try out the spa but found prices too high, considering the location of hotel ie not in dublin!
In order to charge those prices they need to overhall the bar and restaurant, work on staff customer services and not try to rip off their customers as having been there 3 times now I feel that I shall not be returning again, despite some good qualities.

Superb Superb Superb.

from Quack2006
I am absolutely dumbfounded how anyone could say something bad about this hotel. I have stayed here twice and just recently got married and had my reception here and could not fault a single thing. It is in a class of its own. The customer service is the best I have ever seen in any hotel. Ive stayed in quite a few top hotels both in Ireland and abroad. I left the hotel after my last stay actually thinking that if I asked a member of staff to do the chicken dance for me they would have done it. Nothing was too much trouble. I honestly could go on and on about the staff, they were unbelievable. I would return here in the morning and if every hotel was managed like this then we would'nt need a website like tripadvisor. They would all be brilliant. I highly recommend this hotel to anyone wishing to stay in Cork.

Fantastic hotel

from TravelReview
This hotel was fantastic in every way. We've just come back from a trip to Ireland and stayed in five hotels of which this was our favourite. The hotel has a wonderful atmosphere, relaxing and tranquil. Our room overlooked the main gardens where the seating area is. It was a beautiful view, quiet, with the sounds of birds singing in the garden. The room was modern, decorated to a high standard, huge bed with loads of comfey pillows, tv, coffee and tea making facilities. You are provided with bathrobes and slippers to use during your stay which is great for venturing down to the health club. We ventured down to the health club in the afternoon where the gentleman who showed us round couldnt have been nicer, very welcoming and helpful. The pool is very good with a jacuzzi, although if you dont have a swimming cap you have to buy one as you're not allowed to use the pool without one. If you use a gym take your stuff with you as its fantastic, all new state of the art equipment with your own tv on each treadmill! The changing/ shower facilities are also top notch, more like a spa. We also went for a look in the spa there, all brand new and very nice. I decided to treat myself to a full body massage that set me back 95 euros for an hour. Yes, it was expensive but it was fantastic and a great treat, the staff in there were also great, very welcoming and friendly. In the hotel there is a bar and large lounge area where we grabbed some lovely lunch the day we got there and a relaxing drink on the evening when we went to bed. Breakfast was very good the next morning, lots of variety, warm and served promptly. When it was time for us to leave we were very sad and wished we could stay longer. There was a wedding going on there the day we left and I can see why, it was a wonderful place. Would recommend to everyone!

Used to be nice but has gone down hill!

from Toose1
Stayed in the hotel about three years ago and had no complaints. Great service, food, etc. We thoroughly enjoyed our stay.
The hotel has since changed and we were very disappoineted when we went back this summer. It's as if all they are interested in is funding their building works. Everything is overpriced down to a cup of tea which is about 4.50 euro! I mean come on you wouldn't pay that in the Ritz! The new spa prices are extortionate. Not sure how they're coming up with their prices as they don't really compare with other 4 star spas. They're outrageous!!

The hotel is no longer well kept and could do with a complete overhaul. One of the legs on the table in the residents bar was hanging off and the floor could have done with a good clean.
Private houses have been built in the grounds of the hotel which take away from the Country house element. Not to mention the building work going on next to the hotel. This used to be a very nice classy hotel but now the whole thing just smacks of greed! They've forgotten the customer!

Absolutely the best!

from Casarina
We stayed in the Maryborough House Hotel almost 2 years ago and I have to stay it set the standard. The staff, rooms, leisure centre - especially the jacuzzi, the massage, food everything really really excellent. The lobby area outside the bar is great especially if you have kids, or just want a relaxing chat, and feels welcoming with the fires etc. Definitely a great hotel, especially if you go on one of their 2 night BB+1D deals. Outstanding value.

Relaxing - Great Staff - A Great Hotel

from Zoney
The Staff, the staff – brilliant !! I have to say that above all hotels I have stayed in the staff in the Marybourough are fantastic. They are always pleasant and smiling and pay great attention to detail. Thankfully they are not over familiar but are not too formal or condescending either as they can be in some establishments. There are quite a few accolades and rewards to the staff dotted around the hotel and I say deservedly so.

Rooms are spacious simple and relaxing. Fabulous garden view and there are excellent leisure facilities. The bar come foyer area is very spacious and ambient and there is a relaxed unstuffy atmosphere about the hotel that lends itself to a very relaxing stay

One or two signs of wear and tear on the fixtures and fittings however not that you’d hardly notice but they do seem to be refurbishing at the moment so I am sure that will be addressed in time.

Stayed in one of the suites on a previous occasion and that was sheer old world luxury in the period house part of the hotel.

I paid a rate of €145 per night for two nights which I felt was borderline ok – it was a little above my companies approved rate and only a slight deterrent from staying. If I was to have one negative I thought a charge of €6.50 on top of the room rate for broadband internet access was a little steep but perhaps I am just used to it being free in Radisson Hotels

All in all this is a superb hotel and with out doubt one of my favourites !!

ooooohhhhhhhhhh fancy!

from dinkyninky
we stayed for a conference, and got a pecial rate, so it was only 130 for a single room or 80 each to share. i think the normal rate was 250!
ok the are getting some work done but they were really apologetic about it and it didn't dusturb us a bit. the view out the window wasn't great bu we didn't care becaus einside the room was fantastic.
this hotel is great.
the old part of the house is eally well maintained, with old furniture and decor, and the new bits are very cool and modern.
was not dyng about 'open plan' bar it was like being in the lobby.
the staff were so nice and helpful to us.
the pool is lovely, and changing rooms etc v luxurious. i think the new spa will be amazing when built.

overpriced and under re construction

from society
I stayed here for two midweek nights to attend a conference in nov.Single occupancy. Could have stayed in a local b and b for half the price but liked the idea of the swimming pool and the comfort. The hotel was fine and the food was ok.But 130 euros for single occupancy was too much. for that price I expect something more than fine. Worst of all the pool was closed for work some of the time and when it was open the dressing rooms were not operational. One had to change in rooms and parade through the hotel.Definately not my style.

absolute bliss!

from baileys5
have to admit we were a bit sceptical going here after reading the reviews from trip advisor but happy to say it was fantastic!went for sat night as a valentines break checked in at 2, receptionist so helpful ,we were shown to our room, very spacious and a garden view , leisure centre is brillant the changing rooms have just been done up and are top class!we had dinner booked in zings at 7.30 that even the staff brought us our menus at the bar, we were able to enjoy a few drinks and they took our order and then showed us to our seats. very relaxed atmosphere , staff brillant. got breakfast to the room the next morning and recieved a phone call less then 2 mins later to make sure everything was ok!we will def be going back to try out the new spa in june. yes there is building work going on but we never heard any noise and realsitically how long do u spend looking out your room window anyway!

Top Local Tips for Cork

Explore Since moving to Cork, I've found so many beautiful areas.... Be sure to visit Blarney Castle, Fota Wildlife gardens and Ballycotton Bay. Any hotel will provide details. Its best to drive around and find your 'time out' place. Cork's Kent Station is just outside of the city and will take you all across Ireland. Dublin is less than three hours away! There are plenty of taxis to whisk you off and as they know Cork so well, you can ask them a heap of questions.

Book your taxi early on weekend nights In Cork city, as with most other large Irish cities at the weekends, it can be extremely difficult to get a taxi on weekend nights after the bars and cubs get out so book in advance if you can.

maryborough spa book a treatment today!!!!!

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Other names for Maryborough House Hotel

  • maryborough house hotel
  • maryborough hotel cork
  • maryborough hotel
  • Address: Maryborough Hill Douglas - Cork - Ireland
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