Jacksons Hotel, Ballybofey
Reviews - Jacksons Hotel
- Age Group: 3140
- From: Ireland
- Traveller type: Relaxation Seeker
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Business Traveller
Read 347 additional reviews of Jacksons Hotel at TripAdvisor.
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Historical Traveller Reviews of Jacksons Hotel
Okay - Nothing To Write Home Aboutfrom shelles
Breakfast was good in the morning, with a good variety of foods.
I would rather stay in the Villa Rose hotel down the street.
Much ado about nothingfrom Padmesiter
The food is poor to say the least, served quickly and not even a thought for presentation. As for teh rooms a bedsit in Holloway would be more comfortable. Then the parking facilties, there is none, the building works have taken those away and how they can be looking to make the hotel bigger, when they can't manage what they have already.
Its a shame that when you ask to speak to the manager his English isn't up to scratch and your complaint falls on deaf ears. Just looking to the numbers and the money in. Well they won't have any from me or my friends again.
Poor is an understatement.
Great food,great value and great craic.from queenofthemay
My grandchildren had a wonderful time in the pool and the fitness suite was something else.The garden was so lovely and the littte waterfall was a wonderful backdrop to the carefully thought out garden. All in all we had a marvellous time and will most certainly be back. Thank you to all who made our stay so memorable. Marie M. Belfast
Book Elsewherefrom Jmay
They tried to move us to was a room I had complained about on a previous visit in April - someone had kicked at the bathroom door which meant there was a large dent in it and a hole that thankfully hadn't gone the whole way through. The bathroom cabinet's door was also hanging off. Staff were skeptical and quite beligerent when I explained this and one of the receptionists stated that if that was the case then repairs would've been made by now. Another receptionist accompanied me to the room to check out my complaint, sure enough, no repairs had been made, so I had to be given another room. This one too was dated, but the shower took on a life of its own and made so much noise that it woke my friend the next morning when I turned it on!!!
For the price they charge you could have plenty of change left from the Villa Rose hotel round the corner - some friends showed me their rooms there- my God, what a difference!!!!
Would never stay again.
Good to visit, badly let down by the bedrooms - need updatingfrom tyrone-lass
This hotel is really let down by the bedrooms, they are drab (brown paint everywhere), & the wallpaper must be 15 years old at least. The furniture was old and had seen better days, and the lock was half hanging off the bathroom door. The bed is comfortable, but the pillows are flat as a pancake and rock hard. Quite a few of us stayed here on the same weekend, and we all commented on how poor the bedrooms were.
This is a great shame, as the rest of the hotel and the staff are excellent.
So visit, and enjoy the food, but go somewhere else to sleep!
Very Friendly and good value.from Burren
The leisure centre is nice with a lovely pool.There is a great river and forest walk/jog path behind the hotel.
The food in both resturants good and the bar is very pleasant.
The floors do make noise around the hotel so you can hear people walking about,but not to bad.
Overall would recommend this friendly,family run hotel.Good value.
Home Away From Homefrom A TripAdvisor Member
The leisure facilities are excellent and seem quite new, we didn't have any problems with towels, there were plenty of them. We found the staff most helpful and friendly.
This hotel is an ideal base for touring around Donegal, and the receptionist is very helpful in recommending any local places of interests! Or like us you are just wanting a break to get away from it all!! The village itself has quite a few good pubs nearby if you are wanting to go out for a drink and at bit of craic. I found the shopping very good on the saturday as there are a few small boutiques as well as a dept store!
Overall very friendly, well run homely hotel. We will be returning and I would recommend it to my friends.
Take Earplugsfrom smokey066
I wrote a letter of complaint on 25 July and still await a response! The advertisement for Jackson's advises that it it a family run hotel caring for their guests. I cannot agree with those comments. If you want a break to tire you out and come back feeling washed out book a room on the second floor of this hotel.
Otherwise quite a nice hotel with good food!!!!!
Loved the place, friendliness, etcfrom A TripAdvisor Member
The most un-child friendly hotel everfrom Bill_McN
Booked the hotel because the web page was impressive, with mention of awards for various things from hospitallity, food, drink etc.
Upon arrival, was given the leture from the receptionist. Basically kids not allowed in the swimming pool after 6.30pm, not allowed in the restaurant after 7.30pm and must be out of the lounge by 8pm.
Because we only arrived at 5pm we had a meal in the buffet room, and food was very nice within a warm atmosphere.
Went to the swimming pool, and they had no towels left, and mentioned there would be enough by the time we finished swimming. However, on finishing at 6.25pm and 59 sec, the only towels were hand-towels which is not suffient to dry anyones hair never mind anything else.
Had a drink in the lounge prior to being ejected (reasonable), and went back to the room. Settled down for the night a little disappointed and found the TV only had 5 channels, with no pay for view or sky. Both the kids were woken by a disco in our room. No, not a real one, just one which is on the bottom floor. Went to reception, and Miss G could offer no other room or alternative hotels nearby. Asked what time the disco would be finished and advised 1pm. However, at 1.15 the party was still in full swing and I was then told it would not be finishing until nearly 2am. And just to put the icing on the cake, there is a framed notice which stipulates we love children but not in the lounge after 8pm.
If you have a family and are not attending the function I would recommend finding something else. There is construction ongoing with the new extension surrounding the function suite and sound proofing is very poor.
How would I rate it.... The worst hotel I have every been to.. I've travelled all over the world, including Ireland, Japan, Africa, Europe, USA, and the hospitally from the Receptionists/Manager, and attitude to children is very poor.
Top Local Tips for Ballybofey
Villa Rosa The villa rosa hotel in the main street is a fantastic place to go for a romantic dinner - the food is fabulous!
New Rooms in Hotel Some great deals are available on-line and direct from hotel. Insist on room in new part of hotel - much, much better than others. Quality of food can be very variable - check other hotels in immediate area for dinner.
Desperate Do not even contemplate looking for a taxi in Ballybofey especially from Jacksons Hotel, the staff are mostly foreign and have absolutely no idea as to obtain a taxi for you. When asked to order a taxi,they actually rang Taxi's in Letterkenny and Donegal Town which are miles away. The front office staff are totally useless especially at night.
Other names for Jacksons Hotel
- jacksons hotel ballybofey