Sofitel Budapest Chain Bridge Hotel

, Budapest, Hungary
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Sofitel Budapest Chain Bridge Hotel

5 star

Rooms: 350

2 Roosevelt Ter - Budapest - 1051 - Hungary Hotel Website | | +36-1-2661234
1114 Traveller

Reviews - Sofitel Budapest Chain Bridge Hotel

Historical Traveller Reviews of Sofitel Budapest Chain Bridge Hotel

Great location, average experience

from bmiles
We stayed one night at the Sofitel. Its in a great location on the Danube and easy walk to many of the main sites. The hotel was fine (albeit lacking a bit of character perhaps), room was nice and large, but staff weren't helpful or friendly. Breakfast was average - indescribably bad scrambled eggs... They asked when we checked in if we wanted to upgrade to a river view - we declined (having just spent a week on the Danube on a cruise) and were told our room wasn't ready. Others checking in at the same time who upgraded got their rooms right away - maybe coincidence, but annoyed us a bit at the time...

An excellent centrally located hotel

from DonnaCH
We just recently spent three nights in the Sofitel Budapest and were impressed with the outstanding service provided by the entire staff there. The buffet breakfast was excellent as was the service by the wait staff. The concierge and front desk personnel were always helpful and accommodating. We were able to book tours, buy stamps and tram tickets, reserve cabs, and get directions whenever we wished. The lobby of this hotel is very impressive with its lighted atrium and lounges. The bedroom was nicely furnished with pillow top mattresses, a small desk, TV, and computer hook-up (for a fee). The bathroom was clean and attractive. Hair dryers were provided. American travelers would need a converter for other appliances. For those who like to have something cold on hand, there is a small fridge filled with drinks, or you could use it for your own. The location of the Sofitel makes Budapest accessible either by foot or by tram since the tram lines are within 2-3 from the hotel's main entrance. City tours are convenient as well from this hotel since tour buses stop at the Intercontinental which is next door. We would definitely stay at the Sofitel if we visit Budapest again. We felt welcome and even pampered!

Loved it!!!!

from kyrikos
Arriving to the beautiful Budapest I knew I d made the right hotel choice. The lobby was magnificent although the buiding itself was not really nice. Me and my partner had paid for a River Danube view. We had a magnificent view of the Chain Bridge and a really nice room. Bed was incredibly comfy with its mattress topper and the bathroom was lovely.
If you are looking for a great location and a really nice hotel that is your choice. In my opinion it is the second best hotel in Budapest. (if u do have the money to do so, go to Grantham Palace Four Seasons)..

Great hotel and wonderful view

from roadster76
Just back from a 3 nights stay at Sofitel Atrium.
Excellent location near the Chain Bridge on the Danube close to shopping and restaurants.
Thanks to the Sofitel privilege card we got a free upgrade for a deluxe room river view (I had reserved a superior room at the cheapest rate) I emailed before arriving and received a prompt answer about the free upgrade and concerning other questions.
Check in was easy, corteus and fast, don’t know if it was for my sofitel privilege membership, but thanks to that we got a free drink at the bar.
The atrium is very impressive and just refurnished
Room was on the 2° floor (smoking room), the view from the bow window was amazing, Chain Bridge, the Parliament and Castle hill, at night it was really impressive.
Room size was decent, very clean, cozy sofitel Mybed (perhaps my partner found it a bit too soft), marble bathroom was a bit small no separate bath tub shower; there were designer toiletries replaced daily and bathrobes.
We asked for fresh bath towels and the operator told me that maid service couldn’t speak English so he would pass the request, towels have been brought within minutes.
We had daily breakfast at the hotel, once at the Terrace restaurant were service was a bit better then the Paris Budapest café, but the view was great, good cold and hot food choice and live eggs cooking. Had also the free drink one night at the Paris Budapest café and service was ok and it’s really nice with the illuminated bridge and parliament on the background.
Prices for minibar where high as you can except from this hotel category
Concierge was corteus, I emailed before arrival for a restaurant reservation and after a promt email answer, as I checked in I’ve received the reservation card.
As from the prior review don’t use hotel taxis, far more expensive as usual taxis, I’ve used Taxi2000 from the airport at 3.800ft. At the return I’ve used public transport to go to the airport, then all roads around hotel were closed, it was very cheap and took around 30”
The sofitel has a nice indoor pool, sauna and fitness room.
Didn’t had turndown service but don’t know if I should have asked for it
There were refurnishment works going on one high floor, but we didn’t felt any problems.
There is a casino in the hotel and guest have a voucher for a free drink and complimentary access.
Saw the Four Season next door…the building itself is fabulous, walked in and found the lobby outstanding. I guess it’s worth just for the premier Danube view room (around 350€), then the sofitel view is unbeatable!
I don’t make a comparison with Le meridien or Kempinsky then is far better an hotel with Danube view. The Sofitel Atrium is a very good choice but go for a deluxe room Danube side (worth every euro)

Great Stay

from Chanksie
After reading up on every hotel on the Pest side of Budapest, decided on the Sofitel Atrium. We were not disappointed. We didn't book via Sofitel but had a better deal with yeego The hotel is situated within a stones throw of the Chain Bridge that links Buda and Pest. The hotel is undergoing final stages of the renovation and should be complete by April. The only thing we encountered was that the corridor between our room and the lift was being painted. Further to earlier comments we did not encounter any sullen face staff at all and were happy with all aspects of our stay. We attempted to check in early and our room wasn't ready. We had a coffee whilst waiting and after 30 mins our room was ready. At first I was dissapointed as we weren't allocated a room with a Danube View, however when checking out the room we found we had been upgrade to a junior suite, which was huge. Ok we didn't have a view and even if we did I am not the type of person to sit there staring out the window, just wanted to get out there and experience the city itself. The suite comprised of a living area with TV, Bedroom with TV, Kitchenette (with fridge and hotplate) and a bathroom with seperate shower cubicle, bath and lovely fluffy bathrobes and slippers!!! The leisure facilites although small were immaculate and we took full advantage of the pool and sauna, a very professional set up. Breakfast was served in the Budapest Paris Cafe on the ground floor and the selection was immense, everything you could imagine both hot and cold on offer. There was even a seperate area for organic products. The waiting staff were very pleasant and efficient. The bar prices were dearer than other places within Pest, however not too bad. During our stay we consumed one packet of peanuts and one packet of crisps from the mini bar, we had two rounds of drinks consisting of 2 x large beers and 2 x glasses of wine which came to £12.72
If you don't want to get a minibus from the airport use they charge 23 euros each way (for upto 4 people) for airport transfers and is a fast and efficient way to get to your hotel.
There are hundreds of things to do in Budapest but if time allows then go to the zoo in city park (admisssion £5 per person). Take tea and cake at Gerbeaud (just behind the hotel)this cafe has been in existence since 1858- cost for drinks (1 x beer!) mineral water and two slices of the delicious cake £10. Take a day trip to the hills and see the marvellous childrens railway - this railway is staffed by children aged 10-14 and is fantastic. The final three recommendations are for food - Soul Cafe on Raday Utca, Museum - a paddle steamer moored infront of the Intercontinental hotel (by the Chain Bridge) and last but not least the fabulous Rosensteins, they provide you with a book not a menu!! This place is fab and is located out of the tourist area in a dark street south of Keleti railway station. A taxi from the Sofitel was around £7. Be sure to book a table as it is a very popular place, they will take e-mail bookings through their website
I hope this review has been useful and that you enjoy your visit to Budapest as much as we did!

Bon Voyage

Good, but could be better

from A TripAdvisor Member
This hotel is in an excellent location but only the river view rooms are worth staying in. The others have no view at all. The bedding was excellent and everything in the room was clean. Make sure that you get a confirmation that the construction has ended before you go. No one told us that it had not ended and they drill away from 9 am to 5 pm every day. It is impossible to stay in the room at those times. Also, beware of the hotel taxis to and from the airport. They are extremely expensive. You can book a taxi from a Hungarian company for less than half of what they charge at the hotel. In general, we were very disappointed with the reception desk employees. They were rude and not hospitable at all. The best thing about this hotel is the superb view of the Danube and Castle hill if you have a room on a high floor. Make sure you get a confirmation of the floor though, because we had one for the 7th floor and when we got there , we were told that no rooms were available on that floor. Thank goodness for us, I had printed out an email confirming the floor so they were obligated to accommodate us.

Great Pest side hotel near shopping and restaurants.

from usflyer
A very nice and reliably luxury level hotel. The location is superb for those wanting to visit the more modern "Pest" side of this great city. You have an unparalleled view of the bridge and the old castle district up on the hill. Shops and restaurants (and markets in the summer) are no more than a 5 minute walk away. Rooms and bathrooms are both nice and staff are consistently helpful (and speak very good English).

A few negatives - the food/drinks are very overpriced and it is quite a hike if you want to walk (over the bridge and take tram up the hill) to the Castle district.

For some of my co-workers, they consider this to be "the" place to stay for combining business/ pleasure. My overall preference would be to get Hilton points and enjoy the more historical quarter at the Castle District Hilton.

A recommended venue

from tb46uk
We stayed at the Sofitel Atrium in Budapest on 28-29 December 2005.

Our check-in was a bit difficult as the receptionist advised us that neither taxes, nor breakfast was included in our rate, which was reserved and paid for back in September. Fortunatelly we had a hard copy of the reservation email and the manager was able to grant us the breakfasts.

Despite this unlucky start, the hotel more than made up for it with an excellent, spacious room, fantastic beds (although two singles rather than a double), wonderful views and a big bathroom with excellent facilities.

The breakfast was more than satisfactory, both in quantity and quality.

The staff did go the extra mile to make us feel confortable and met all our requests.

On the down side, everything in the hotel is overpriced (minibar, pay per view TV, internet, etc.).

I should praize the lobby decoration. A warm inviting brown "biblioteque" and a huge open space.

So, my advice is do stay in the hotel if you can afford it, bring a copy of your reservation and a wonderful stay should be in order.

Great location

from Bunco1
We spent four days at the Sofitel Budapest in May. The hotel is in an excellent location. While my husband was happy in the casino, I was content to visit the shops and wander the streets nearby. It was very safe and much lovelier than anticipated. The breakfast buffet was excellent with good service. All I can say about the staff at the front desk is that they were gloomy - unfriendly, unsmiling and not at all helpful. Fortunately, we had joined the Sofitel Privilege Club. This can be done on-line for free and it gives you free upgrades and better service by the concierge. The room was comfortable and nicely furnished but the hotel was being remodeled and many of the amenities were not available. I would stay here again but wait until all the construction is complete.

Better than expected

from bazzer_2
The previous reviews were tepid. On arrival i was impressed by the atrium - it is pretty dramatic and well designed. The hotel refurb is complete. The room i had was huge, and very well appointed. The bed was very comfy, except the pillows were so thick. I requested a thinner one from a chambermaid, who i passed in the corridor and when i got back it was on my bed. The restaurant food was great, but service was a little sluggish. Breakfast was slightly chaotic but that was due to a big conference group. The staff are helpful, but bear in mind that their first language is not english so be patient as i doubt your Hungarian is any better! Overall a good hotel, well run and comfortable. Good for a business traveller. If you are an elderly impatient, intolerant & high maintenance american tourist then give it a miss.

Top Local Tips for Budapest

get a private guide most tours cost between £25 - £35 pp on a bus with 40 -50 other passengers. we hired a private guide at a cost of £75 with a mercedes to drive us around in. we had a one to one tour where we visited all the main attractions plus we found out lots about the guide and the 'real' hungary. the tour lasted 4 hours and was wonderful value. when my husband sends me the details of where he booked this i shall advise.

Great Vegetarian There's a great little vegetarian place around the corner from the Four Seasons called Govindas. Good price and great food.

Airport Minibus The airport minibus was a good alternative to taking an expensive taxi. Be sure to call them 24 hours before you are due to make your return trip to airport to book your journey.


Other names for Sofitel Budapest Chain Bridge Hotel

  • sofitel budapest
  • hyatt budapest
  • budapest sofitel
  • accor budapest chain bridge
  • Address: 2 Roosevelt Ter - Budapest - 1051 - Hungary
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