Hilton Budapest West End Hotel

, Budapest, Hungary
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Hilton Budapest West End Hotel

Vaci ut 1-3 - Budapest - 1069 - Hungary Hotel Website | 1-288-5500
335 Traveller

Reviews - Hilton Budapest West End Hotel

Historical Traveller Reviews of Hilton Budapest West End Hotel

Excelllent Business Hotel

from BrianF71
I stayed at the Hilton Budapest West End for a business event in April 2006. It is relatively new hotel connected to a mall and close to a train station. It is not convenient to see the castle district, but is close to the shopping area of Pest.

The rooms were clean. The staff was professional and the hotel restaurant offered decent food.

I would not recommend it for tourists or a romantic getaway, but on business it works fine.

An almost faultless hotel

from A TripAdvisor Member
I stayed in the Hilton Westend for a 3-day business trip and conference in June, on the 4th (executive) floor.

My overall impression of the hotel was excellent. The construction is very modern; the decor modern and stylish. Any of the staff gave a friendly welcome when approached, or passing in the corridor, and requests were dealt with very speedily, efficiently and professionally.

The location is also good; although outside the old centre, the hotel is incorporated into the extensive WestEnd shopping centre, a similarly modern construction full of stores for the major brands, although prices are high enough that I wouldn't go there for the shopping alone - I would say 20% above those of Oxford Street in London!

Since I was lucky enough to have access to the Executive Lounge, I can say that this was also excellent; it was reasonably small, while spacious enough to accomodate everyone at peak hours such as breakfast. The quality of the snacks available through the day were always excellent, the choice of drinks and spirits good, and stock was always replenished. There's access onto a roof terrace from the lounge or alternatively, from the upstairs corridor (no executive access needed for this!), from where you can just peek over the surrounding rooftops to view some major landmarks, and the castle district... it's not a 'full-on' view of stunning scenery that some hotels in the centre might have, but it's still very nice - and reasonable quiet.

The only problem I experienced was with the Internet connectivity. One is the price - around $40 per 24 hours for an in-room Ethernet connection (bring a cable!) charged to your room, which includes access to the WiFi hotspots scattered through the hotel (but not everywhere). WiFi is Hilton only, and there are no roaming partners.

The other is the connection; for some reason, I couldn't connect to my Outlook Exchange server, even while using a VPN - 2 different types - which left me having to walk to a local internet cafe to synchronise my email. I also found certain other ports, including one I was using to watch the World Cup via a live video feed(!), were also blocked. Extensive testing showed it was due to the hotel connection, but then some colleagues on other email servers had no problems, so take a chance!

Overall, the Hilton Westend is an excellent, modern, stylish hotel, with excellent levels of service, at the expected price point.

Fantastic, fantastic, fantastic!

from Ascottowers
Spent a lovely Easter weekend in Budapest and decided to stay in the Hilton. Looking at some past reviews on the two Hiltons (Castle and West End) in Budapest, we decided to stay in the West End and we were not disappointed. The location is terrific (a mere 2 minute walk to the Metro station) and contrary to some other postings about the hotel, it is NOT a long way away from the centre. In fact, we walked home most evenings from the centre and the 20 minute stroll did us good. On our last night, we went for dinner in Buda, the castle district, and it only took around 40 minutes to walk down to the river, over to Pest and then to the hotel. Budapest is so compact that you can walk to most places anyway.

Our room in the hotel was splendid, we were upgraded to the Exec floor on the 4th floor and the bed was very comfortable. The facilities also. The staff in the lounge were just phenomenal and nothing was too much trouble. They set a table for us to have breakfast out on the veranda and when we started to clear it ourselves (out of courtesy), they rushed out and pleaded with us to stop helping them! The selection of food and drink is also amazing. If you get a chance to go on the Exec floor, I would highly recommend you taking it!

The hotel is situated more or less "on top" of the West End shopping centre which means that the shops are a mere minute away. We didn't really go shopping as such but again, the Metro and the trams are right there at the intersection. Tickets are cheap compared to Western standards and it's relatively easy to make yourself understood.

The only criticism I would have of the hotel is the mini bar. I never really use them anyway because they are always overpriced and if I want water and juices, I would find a local store and get them there. However, the mini bar prices in the West End hotel are indeed exorbitant (1000 forints for a Toblerone - 2.60 GBP / 4.40 USD!!!) but if you don't touch the mini-bar, you will really enjoy the comforts and service that this Hilton has to offer. I highly recommend it!

Extortionate extras, otherwise fine

from Broadens_the_mind
Stayed there 3 nights this week. Nice place, well appointed, nice location, lovely staff. Only marred by rip-off prices for those little extras - EUR 30 for 24h internet access, and 1450 HUF (about 5 euro) for a 330ml bottle of water in the mini-bar. Daylight robbery. Dunno about the restaurant & bar prices. My advice: go there by all means, but beware the prices. Lovely city!


Excellent business hotel in a great location

from nico_mbe
Just a short review... I used to live in Budapest and chose this hotel for a 2 night return trip, due to its location which is convenient for the modern business district of Vaci ut and the old centre of Pest, and for anyone arriving at the Nyugati (western) railway station. It's about 10 mins walk from the area where you will find the other big hotels (Marriott, Le Meridien etc) 10 mins walk in a different direction along one of the main shopping throughfares takes you to Andrassy ut, the so called Champs Elysees of Budapest.

This Hilton aims to be a business hotel and is probably not the right hotel to choose for romantic breaks or party weekends etc. But they cater to their chosen market very well. I found service to be excellent, friendly and efficient, rooms modern and comfortable with all mod cons and the price reasonable. High speed internet worked well in the room although it was quite expensive. (I think EUR 30 for 24 hours unlimited access, or EUR 10 for 1 hour)

I have no hesitation in recommending this hotel and will stay there again.

Just fine - especially if you like to shop

from tartegnin
Comfortable and typical Hilton right on top of the Westend shopping center which is enormous. A bit of a hike to the center of the city if you're walking, or a quick taxi ride. (try to call City Taxi or one of the other services rather than the Hilton taxis, which are overpriced). Very nice people at reception. Clean and comfortable rooms. Room service menu is only so-so, but there a large number of choices in the shopping center, which is open late and has direct access from the hotel. I particularly like the Karma restaurant, but there are a number of other choices, including McDs and TGIFriday's, as well as a food-court set up with choices of different cuisines. Avoid room 311 (at least for now), as there were significant noise problems, possibly from the exec lounge above it, but in any event, late night and early morning. I moved the next night to 277 which was perfect, and a nice junior suite (smaller than 311, but quieter!) I used the exec lounge which is comfortable with drinks available all day, and hot hors d'ouevres at cocktail and a decent continental breakfast in the morning. I imagine it's even nicer in summer when you can go out on the terrace, which has a nice view over the city. Bring your own toilettries, as I find Hilton's generally sub-par. Otherwise, a decent choice for business travel - not sure I'd bother for holidays where there are so many great choices in the center at the same price range.

Great location for shopping, eating, and moderate walks to attractions

from usflyer
Located in the prime shopping area of town (actually connected to a large mall) and moderately close to other attractions (10 minute walk to Parliament). This is the newer Hilton in town and is very nice and updated. The rooms were very modern, and as a Diamond member I received an Exec floor room, access to the lounge, and welcome gifts from the manager. Breakfast was included for me, and I choose to eat at the buffet which had everything you could want (eggs, pastries, fruits, meats, etc.) and was very enjoyable. The executive lounge (which has an outdoor rooftop as well) and staff were very helpful and friendly, and in the summer it is pleasant to have a drink from the open rooftop. Everyone speaks excellent English. The hotel restaurant was overpriced and nothing to write home about. This is a long way from the historic Castle district.

Pleasant Stay At The Hilton Budapest

from A TripAdvisor Member
In general the staff of this hotel are very helpful and friendly, in particularly the concierge staff who had help me in calling the train station to locate my lost jacket.
The hotel property is pretty pleasant & clean although it is not on the luxurious side nor with stunning design. Room is spacious and comfortable.
The club floor is quite well equipped and there are snacks and drinks at all times.
Location is not bad too, adjacent to the Westend Shopping complex, near to Nyugati Station, Metro and tram line.
No doubt the Hilton at castle district has a superb view, but that area will be quite dead at night and the fact that the place is not easilly accessible by public transport is another drawback. I'm glad to have chosen the one at Westend.
Would surely recommend this hotel to anyone visiting Budapest.

New Year at this Hotel

from Gizmo100
I am very late in doing a review for the Hotel but all I can say is that myself and my husband had a great time here.

The Hotel was booked a few weeks before Xmas and we got a great deal. The location is very central and although we tried to book the Hilton at the Castle (it was fully booked) I believe this hotel is in a better location.

It is set amongst a large shopping mall which sounds awful but its very well designed. The good thing is the shopping mall have restaurants open late at night so if you dont want to eat in the Hotel or walk to a restaurant further away then you have plenty of options.

The hotel is immaculate, the staff very friendly and helpful. We didnt have the breakfast but we did go to the Hotel hogmany breakfast and new year brunch where the food and service was first class.

I couldnt fault this and if I wasnt going to be 8 months pregnant this New Year, I would be back again!

Very pleased

from FINDER7
We spent 4 nights in this hotel and were impressed with the standards. As we are gold members we were on the executive floor and had a quiet, modern, non smoking room with both a bath and walk in shower. The linen and towels were changed every day and toiletries renewed. The executive lounge was open from 6:00am till 11:00pm every day for food, drinks and there was free internet. The staff in there were superb with very good English and a good knowledge of their country. There was a terrace where you could sit outside with a drink and contemplate your day or sit on a sun lounger and relax and if you felt up to it, there was a well equipt gym with a sauna. It is very modern hotel with all mod cons, central and near to a metro line. Go and enjoy.

Top Local Tips for Budapest

taxi v taxi take the hotel taxi to the airport its alot mr cleaner than a city cab and only 500ft more expensive

Tourist Scams It is worth reading various advisory websites about Budapest, as scams are quite widespread, in particular in connection to the restaurant trade. This includes differentially priced "visitors" menus, unauthorised amounts of gratuity be added to credit card bills, and a local special, "consumption girls". These are attractive young women who rather than accosting singleton male travellers for dubious purposes (as happens in, for instance, Hamburg, Prague and Bangkok) here seek to notionally befriend them, and then persuade them to take them to a pre-selected restaurant where 2 meals at the grossly inflated "visitor" price can then be charged.

Tipping at Budapest Restaurants Never leave money on the table after you have paid for your meal. Let the waiter know how much you are leaving them or how much change you want back. Also, you have to ask for you bill, otherwise you will never get it


Other names for Hilton Budapest West End Hotel

  • hilton international budapest
  • hilton budapest
  • budapest hilton
  • Address: Vaci ut 1-3 - Budapest - 1069 - Hungary
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